Exmouth Water: Your Supplier, Contact Info & Rates

If you have recently moved and have some Exmouth water questions, you will be able to find who handles the Exmouth water supply and wastewater services in the information below. Additionally, we have tips on how to deal with Exmouth water hardness so that you can enjoy quality tap water in your home.


Exmouth Water Supplier

Exmouth water is supplied by one water company, South West Water. Here are the contact details for your Exmouth water supplier:

Exmouth Water Supply Contact
Water Company Phone Number Opening Times
South West Water 0344 246 1010 Mon-Fri 8am-6pm, Sat 9am-1pm

Exmouth sewerage and wastewater is handled by the same company. Here are Exmouth sewerage and wastewater contact details:

Exmouth Wastewater Contact
Water Company Phone Number Opening Times
South West Water 0344 346 2020 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Exmouth water come from?

South West Water provides the vast majority of its water from groundwater sources such as rivers and the twenty reservoirs that they own. The remaining 10% comes from groundwater sources such as boreholes, wells and springs. The water from all of these sources goes through an extensive testing and treatment process to ensure that it is safe before reaching your home.

Water Rates Exmouth

The water rates in your Exmouth home will depend on whether your property has a water meter or not. You can find out whether your Exmouth water rates are metered by looking at your water bill. Homes that have metered water rates will list a meter number on the water bills.

Homes that are not metered won't have a meter number listed, but they will have something called the rateable value of the home in its place. The rateable value part of your Exmouth water rates will have been determined by the local council in the 90s and will probably not have changed much since then. This value is subject to review every five years to allow for amendments with property and area changes and is based on factors such as property size, the availability of local services, and the area.

If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near the stop tap. If you find a water meter within your property, this means that your property will be subject to metered rates

If you want to read more about water meters check out Selectra's essential guide to water meters.

The average water rates Exmouth residents are being charged result in an average water bill of around £491 a year. This amount combines both water supply and sewerage costs.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some simple tips & tricks to lower your water bill.

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Exmouth Water Hardness

Exmouth water hardness is rated as hard water. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Exmouth water's supply area, Exmouth water picks up minerals, such as magnesium or calcium, on the way to your tap.

Hard water means that your water will be less efficient at tasks such as cleaning clothes or dishes, and your taps and pipes will be inclined to develop limescale. Here are a few things that you can do to stay on top of your water.

  1. Dishwashers: Take advantage of the built-in water softener. Make sure you regularly top it off with dishwasher salt in the appropriate compartment.
  2. Baths, sinks and toilets: Use an acidic sanitiser regularly to clean susceptible surfaces in order to clear limescale deposits
  3. Kettles: Do not overfill your kettle with water. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove the scale.

Can you drink the water in Exmouth?

Yes! You can drink the water in Exmouth. Exmouth's water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored Exmouth water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Exmouth water to make it potable.

If you notice a change in taste or smell of Exmouth water this may be due to one of the following reasons:

  1. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.
  2. Chlorination is a way to ensure hygiene throughout the pipe network, but can occasionally influence the flavour of the water. The volume of chlorine in the water system is minimal, monitored at all times, and harmless to health.
  3. Seasonal changes can infuse Exmouth water with an earthy smell or taste.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact South West Water.

Exmouth Water Problems

Exmouth water problems could potentially include anything from a burst water main to having no water supply in your home. This is why it is important to take the time to familiarize yourself with what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Exmouth property, you need to do one of the following:

  1. If you are near a computer, go to the "report a leak" section of the South West Water website and fill out the online form.
  2. If you are out and about, call or tweet South West Water

Exmouth No Water

If you have no water in your home, your next steps will depend on if the issue is to do with your home plumbing or a South West Water outage impacting Exmouth.

  1. Check the "In Your Area" sections of the South West Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you. If they are experiencing the same issue, this suggests it may be a supply issue, and you should contact your water provider.
  3. Check that your stop tap is open. If this is closed, this would prevent the flow of water to your taps, and turning it to the open position should allow the flow to resume.
  4. If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact South West Water for assistance, as this would indicate a supply problem.

Exmouth Water Discolouration

If the water in your home is discoloured, the issue might be a South West Water issue impacting Exmouth.

  1. Changes to the colour of the water in Exmouth may happen after a burst pipe has been repaired
  2. Or, South West Water could have been carrying out upgrade work on the pipes in Exmouth
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact South West Water for assistance.

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