Plymstock Water: Contact, Rates, Water Hardness Information

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Have you have just recently moved and you're not 100% sure how water works in Plymstock, you will be able to find who takes care of the Plymstock water supply as well as wastewater and sewerage services in the water information below. Furthermore, we have some helpful tips on how to deal with Plymstock water hardness so that you can enjoy quality tap water in your home.

Plymstock Water Supplier

Plymstock Water is supplied by one water company, South West Water. Here are the contact details for your Plymstock water supplier:

Plymstock Water Supply Contact
Water Company Phone Number Opening Times
South West Water 0344 346 2020 8am – 6pm Monday to Friday and 9am – 1pm on Saturday

Plymstock sewerage and wastewater is handled by the same company. Here are Plymstock sewerage and wastewater contact details:

Plymstock Wastewater Contact
Water Company Phone Number Opening Times
South West Water 0344 346 2020 24/7/365 for emergencies

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Plymstock

The rates you pay for your water depend on whether your home has a water mete or not. You can find out whether your Plymstock water rates are metered or not by looking at your water bill. Homes with metered Plymstock water rates will have a meter number listed on their water bills.

If you've just moved in or you don't have a bill handy, you can look around your house or in the front garden for a meter. Sometimes the meter can be located inside your house near to the stop tap.

Homes that aren't metered will have the rateable value of the home instead of this. The rateable value part of your Plymstock water rates will have been determined by the local council in the 90s and unlikely to have changed significantly since then.

If you want to read more about water meters check out Selectra's essential guide to water meters.

The average water rates Plymstock residents are being charged result in an average water bill of around £417 a year. This amount combines both sewerage costs and water supply.

If you want to save some money on your water bill then this useful guide to water rates in the UK will give you some great tips & tricks to help lower your water bill.

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Plymstock Water Hardness

Soft water means that your laundry should be softer after washing, your energy bills lower, and appliances will last longer as there will be less build-up of limescale.

Can you drink the water in Plymstock?

Yes! you can drink the water in Plymstock. Rest assured that Plymstock water meets very high standards making it completely safe to drink. The UK Drinking Water Inspectorate has scored Plymstock water quality a 99.96% in overall mean zonal compliance, this means that your water is safe to drink. There is no need to boil or filter Plymstock water to make it potable.

If you notice a change in taste or smell of Plymstock water this may be due to one of the following reasons:

  1. Chlorination which is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse Plymstock water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact South West Water.

Plymstock Water Problems

Plymstock water problems can include anything from flooding in your area, a burst water mains to no water in your property. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Plymstock property, you need to do one of the following:

  1. If you are out and about, call or tweet South West Water
  2. If you are near a computer or tablet, go to the "report a leak" section of South West Water and fill out the online form.

Plymstock No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a South West Water outage impacting Plymstock.

  1. Check the "In Your Area" sections of the South West Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water? or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing or heating and not the water company

    If there is no cold water, not even a trickle, contact South West Water for assistance.

Plymstock Water Discolouration

If the water in your home is discoloured, the issue might be a South West Water issue impacting Plymstock.

  1. Changes to the colour of the water in Plymstock may happen after a burst pipe has been repaired
  2. Or, South West Water could have been carrying out upgrade work on the pipes in Plymstock
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact South West Water for assistance.

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