Portishead Water: Contact, Prices, Water Hardness Information

If you just moved and have some Portishead water questions, you will be able to find who handles the Portishead water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with Portishead water hardness so that you can enjoy quality tap water in your home.


Portishead Water Supplier

Portishead Water is supplied by one water company, Bristol Water. Here are the contact details for your Portishead water supplier:

Portishead Water Supply Contact
Water Company Phone Number Opening Times
Bristol Water 0345 600 3600 Mon-Fri 8am-8pm, Sat 8am-2pm

Portishead sewerage and wastewater is handled by Wessex Water. Here are Portishead sewerage and wastewater contact details:

Portishead Wastewater Contact
Water Company Phone Number Opening Times
Wessex Water 0345 600 4 600 Mon-Fri 8am-6pm, 24/7/365 for emergencies

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Portishead

Water rates in Portishead depend on whether your home has a water meter or not. You can easily find out whether your Portishead water rates are metered or not by looking at your water bill. Homes with metered Portishead water rates will have a meter number listed on their water bills.

Homes that are not metered won't, but they will have the rateable value of the home instead. The rateable value part of your Portishead water rates will have been determined by the local council in the 90s and will probably not have changed much since then.

If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near to the stop tap.

If you want to read more about water meters? check out Selectra's essential guide to water meters.

The average water rates Portishead residents are being charged result in an average water bill of around £417 a year. This amount combines both water supply and sewerage costs.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

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Portishead Water Hardness

Portishead water hardness is rated as soft water. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Portishead Water's supply area, Portishead water picks up minerals, such as magnesium or calcium, on the way to your tap.

Soft water means that your laundry should be softer after washing, your energy bills lower, and appliances will last longer as there will be less build-up of limescale.

Can you drink the water in Portishead?

Yes! you can drink the water in Portishead. Portishead water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored Portishead water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Portishead water to make it potable.

If you notice a change in taste or smell of Portishead water this may be due to one of the following reasons:

  1. Chlorination which is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse Portishead water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Bristol Water.

Portishead Water Problems

Portishead water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Portishead property, you need to do one of the following:

  1. If you are out and about, call or tweet Bristol Water
  2. If you are near a computer, go to the "report a leak" section of Bristol Water and fill out the online form.

Portishead No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Bristol Water outage impacting Portishead.

  1. Check the "In Your Area" sections of the Bristol Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water? or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Bristol Water for assistance.

Portishead Water Discolouration

If the water in your home is discoloured, the issue might be a Bristol Water issue impacting Portishead.

  1. Changes to the colour of the water in Portishead may happen after a burst pipe has been repaired
  2. Or, Bristol Water could have been carrying out upgrade work on the pipes in Portishead
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Bristol Water for assistance.

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