Tiverton Water: Your Supplier & Rates Info

If you have just moved home and have a few Tiverton water questions, you will be able to find out who handles the Tiverton water supply as well as wastewater services in the information below. Additionally, we will cover how to identify if you have a water meter in your home, and where exactly your water comes from.


Tiverton Water Supplier

Tiverton water is supplied by one water company, South West Water. Here are the contact details for your Tiverton water supplier:

Tiverton Water Supply Contact
Water Company Phone Number Opening Times
South West Water 0344 246 1010 Mon-Fri 8am-6pm, Sat 9am-1pm

Tiverton sewerage and wastewater is handled by the same company. Here are Tiverton sewerage and wastewater contact details:

Tiverton Wastewater Contact
Water Company Phone Number Opening Times
South West Water 0344 346 2020 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Tiverton water come from?

The vast majority of South West Waters supply comes from reservoirs and rivers within their coverage region. The remaining 10% is sourced from a combination of boreholes, wells and natural springs.

Water Rates Tiverton

The type of water rates that apply to your home depends on if your home has a water meter. If you are uncertain, homes that have metered water rates will have a meter number listed on their water bills. Often the account number will also indicate if your property has a meter by using a simple code of UC for unmetered customers, and MC for metered customers, followed by a series of numbers.

If you don't have a bill available, you can look around your property for a water meter. These would usually be located either next to the water stop tap in the garage or kitchen, or in the garden in a small box in the ground. If you find a water meter, then your home will have metered rates and your supplier will charge you according to your exact usage, so it is very important to give regular meter readings.

Homes that are not metered will have the rateable value of the home instead of this. The rateable value takes into account factors such as property size, location, and the availability of local services to create a value that is then applied to your bill.

The average water rates Tiverton water residents are being charged result in an average water bill of around £491 a year. This amount combines both water supply and sewerage costs.

Check out these simple water rates and bill reduction guides to learn more about how your home is billed, and how you can start saving money on your water

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Tiverton Water Hardness

Tiverton water hardness is rated as soft. While rainwater itself starts as relatively soft, water hardness can change as it progresses through the water cycle and picks up more minerals. The higher the mineral presence, the higher the water hardness value will be, and the less effective it is at household tasks. Tiverton's soft water rating means that your water is more effective at tasks such as cleaning clothes or dishes, can help to reduce your energy bill and is much less prone to limescale accumulation in comparison to homes in harder water areas. It is not necessary to use additional water softeners to protect your appliances or improve the quality of your water.

Can you drink the water in Tiverton?

Yes! You can rest assured that Tiverton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Tiverton water quality a 99.96% in overall mean zonal compliance, meaning that your water meets all legal requirements, and is perfectly safe to drink. It is not necessary to boil or filter Tiverton water to make it potable.

If you notice a change in taste or smell of Tiverton water this may be due to one of the following reasons:

  1. Chlorination helps to minimize the presence of harmful natural contaminants such as bacteria, and poses no risk to health.
  2. Plumbing such as pipe or taps and their repairs can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
  3. Seasonal changes in water characteristics can infuse Tiverton water with an earthy smell or taste. As the source of your water changes throughout the year, so too will its mineral composition, affecting its taste.

If you are concerned about your water's taste, smell or appearance, or would simply like to learn more about where your water comes from, you should not hesitate to contact South West Water.

Tiverton Water Problems

Tiverton water problems can include anything from burst water pipes or flooding to having no water supply in your home. Here are a few things you can do to troubleshoot your problems and work out what your next steps will be.

If you notice a water leak or flooding outside your Tiverton property, you need to do one of the following:

  1. If you are out and about, you can call, send a WhatsApp message, or reach out to South West Water on Twitter.
  2. If you are near a computer, go to the "report a leak" section of South West Water and fill out the online form.

Tiverton No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a South West Water outage impacting Tiverton.

  1. Check the "In Your Area" sections of the South West Water website for any information explaining why you have no water, and when you can expect the resumption of service.
  2. Ask your neighbours whether they have the same issue as you. If they do, then this suggests an area outage. If they don't, then the issue may lay with your property, and you might need to contact a plumber.
  3. Check that your stop tap is open. A stop tap must be turned to the open position to allow water to flow.
  4. If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact South West Water for assistance.

Tiverton Water Discolouration

If the water in your home is discoloured, the issue might be a South West Water issue impacting Tiverton.

  1. Changes to the colour of the water in Tiverton may happen after a burst pipe has been repaired
  2. Or, South West Water could have been carrying out upgrade work on the pipes in Tiverton
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact South West Water for assistance.

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