Weymouth Water: Contact and Supplier Info

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Water drops from a blue tap next to Weymouth

If you have just recently moved and you're not 100% sure how water works in Weymouth, you will be able to find who takes care of the Weymouth water supply as well as wastewater services in the water information below. Furthermore, we have some helpful tips on how to deal with Weymouth water hardness so that you can enjoy quality tap water in your home.

Weymouth Water Supplier

Weymouth Water is supplied by one water company, Wessex Water. Here are the contact details for your Weymouth water supplier:

Weymouth Water Supply Contact
Water Company Phone Number Opening Times
Wessex Water 0345 600 3600 8am – 6pm Monday to Friday and 9am – 1pm on Saturday

Weymouth sewerage and wastewater is handled by the same company. Here are Weymouth sewerage and wastewater contact details:

Weymouth Wastewater Contact
Water Company Phone Number Opening Times
Wessex Water 0345 600 4600 24/7/365 for emergencies

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Weymouth

Water rates in Weymouth depend on whether your home has a water meter or not. You can find out very simply whether your Weymouth water rates are metered or not by taking a quick look at your water bill. Homes with a water meter will have a meter number listed on their water bills.

If you've just moved into your new home and don't have a bill, you can look outside your house or in the garden for a water meter. Sometimes the meter may be located inside your house near the stop tap.

Homes that do not have a water meter will have the rateable value of the home instead. The rateable value part of your Weymouth water rates will have already been determined by your local council in the 1990s and will probably not have changed since then.

If you want to read more about water meters? check out Selectra's essential guide to water meters.

The average water rates Weymouth residents are being charged result in an average water bill of around £417 a year. This amount combines both water supply and sewerage costs.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

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Weymouth Water Hardness

Weymouth water's hard rating means that the hard water in your home will lead to scaling in kettles, sinks, dishwashers and loos. There are ways to mitigate hard water furring or scaling in Weymouth.

  1. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Do not overfill your kettle with water in, general. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.

Can you drink the water in Weymouth?

Yes! you can drink the water in Weymouth. There is no need to boil or filter Weymouth water to make it potable. Rest assured that Weymouth water meets very high standards making it completely safe to drink. The UK Drinking Water Inspectorate has scored Weymouth water quality a 99.96% in overall mean zonal compliance, this means that your water is safe to drink.

If you notice a change in taste or smell of Weymouth water this may be due to one of the following reasons:

  1. Chlorination which is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse Weymouth water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Wessex Water.

Weymouth Water Problems

Weymouth water problems can include anything from flooding in your area, a burst water mains to no water in your property. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Weymouth property, you need to do one of the following:

  1. If you are out and about, call or tweet Wessex Water
  2. If you are near a computer or tablet, go to the "report a leak" section of Wessex Water and fill out the online form.

Weymouth No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Wessex Water outage impacting Weymouth.

  1. Check the "In Your Area" sections of the Wessex Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water, is it only no cold water? or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing or heating and not the water company

    If there is no cold water, not even a drop, contact Wessex Water for assistance.

Weymouth Water Discolouration

If the water in your home is discoloured, the issue might be a Wessex Water issue impacting Weymouth.

  1. Changes to the colour of the water in Weymouth may happen after a burst pipe has been repaired
  2. Or, Wessex Water could have been carrying out upgrade work on the pipes in Weymouth
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Wessex Water for assistance.

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