Bangor Water: Problems, Supplier & Contact

Looking to find out more about your Bangor water supply? This simple guide will cover everything you need to know! If you are unsure who your water supplier is, what your water hardness rating is, or how to troubleshoot a water problem read on to find out along with other handy tips.

Bangor Water Supplier

Bangor water is supplied by one water company, Dwr Cymru Welsh Water. Here are the contact details for your Bangor water supplier:

Bangor sewerage and wastewater is handled by the same company, Dwr Cymru Welsh Water. Here are Bangor sewerage and wastewater contact details:

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Where does Bangor water come from?

The vast majority of Dwr Cymru Welsh Waters supply comes from surface water sources such as reservoirs or rivers, which is supplemented in times of drought with groundwater sources such as aquifers or boreholes. The water from all of these water sources goes through cleansing and filtration processes to ensure its quality and safety before reaching your home.

Water Rates Bangor

The type of water rates that apply to your Bangor home will vary depending on if the property has a water meter or not. The simplest way to find out which one applies to you is by taking a look at a water bill. Homes that have metered water rates will have a meter number listed on their bills. If you cannot see the meter number, often the account number will start with UC for unmetered customer or MC for metered customer.

Alternately if you do not have a bill available, you can check around your home to see if you can find a water meter. These would usually be located either in a small box in the ground in your garden or in the vicinity of the water stop tap. If you find a water meter in either of these locations, then your home will have metered rates.

If you have a water meter, it is very important that you give your water provider regular water meter readings. Your provider will bill you according to your exact usage, and so failing to provide this data could mean that they will give you higher estimated bills. Submitting a meter reading is very simple, and can be done either via their website, your account, by giving them a call, or via their app.

Homes that are not metered won't have metered rates, but they will have a rateable value of the home instead. The rateable value takes into account factors such as property size, location, and the availability of local services to create a usage value that is then applied to your bill.

The average water rates Bangor water residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.

If you need help deciding if a water meter is the right choice for you, or are looking to save on your water bills, then check out these simple water meter and water rates guides to get started.

Bangor Water Hardness

Bangor water hardness is rated as soft water. While rainwater itself is soft, water hardness can change as it progresses through the water cycle. Due to the way water filters through rocks in the Dwr Cymru Welsh Water supply area, Bangor's water picks up minerals, such as magnesium or calcium, on the way to your tap. The higher the mineral value of water, the harder it is rated, and the less effective it is overall. Your waters soft hardness rating is a great thing for you, as homes with a soft water hardness rating tend to have more efficient energy bills, their taps and sinks are much less prone to limescale, and their water is more effective at tasks such as cleaning when compared to homes in hard water areas.

Can you drink the water in Bangor?

Yes! you can drink the water in Bangor. The UK Drinking Water Inspectorate has scored Bangor water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Bangor water to make it potable.

If you notice a change in taste or smell of Bangor water this may be due to one of the following reasons:

1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
2. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
3. Seasonal changes in water characteristics can infuse Bangor water with an earthy smell or taste.

If you have questions or concerns about your water's taste, smell or appearance, or believe its quality has deteriorated you should not hesitate to contact Dwr Cymru Welsh Water.

Bangor Water Problems

Bangor water problems can include anything from burst water pipes or flooding to having no water supply in your home. Do you know what to do and who to contact in such an event?

If you notice a water leak or flooding outside your Bangor property, you need to do one of the following:

1. If you are out and about, call or message Dwr Cymru Welsh Water on Twitter, Instagram, or Facebook.
2. If you are near a computer, go to the "In your area" section of the Dwr Cymru Welsh Waters website, or alternately reach out to them via the "Report an issue" page, via live chat or telephone.

Bangor No Water

If you have no water in your home, you need to find out if the issue is to do with your homes plumbing, or if it is a Dwr Cymru Welsh Water outage impacting Bangor.

1. Check the FAQ or "Report an issue" section of the Dwr Cymru Welsh Water website.
2. Ask your neighbours whether they have the same issue as you. If they do, then there may be a supplier outage.
3. Check that your stop tap is open. If this is closed, turning it to the open position should allow water to flow. If after opening it, it still doesn't flow, contact your supplier.

If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance.