Carmarthen Water: Supplier, Hardness & Tips

Looking to find out more about Carmarthen water? Then you have come to the right place! In this guide, you will find out who handles the Carmarthen water supply and wastewater services, how to deal with Carmarthen's water hardness and other handy tips so that you can enjoy quality tap water in your home.

Carmarthen Water Supplier

Carmarthen water is supplied by one water company, Dwr Cymru Welsh Water. Here are the contact details for your Carmarthen water supplier:

Carmarthen sewerage and wastewater is handled by the same company, Dwr Cymru Welsh Water. Here are Carmarthen sewerage and wastewater contact details:

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Where does Carmarthen water come from?

The vast majority of Dwr Cymru Welsh Waters supply comes from surface water sources such as reservoirs or rivers, which is supplemented in times of drought with groundwater sources such as aquifers or boreholes. The water from all of these water sources goes through cleansing and filtration processes to ensure its quality and safety before reaching your home.

Water Rates Carmarthen

Your home will have metered or unmetered rates. If you have metered rates, your water bill will display a meter number. If you can't see this, the account number may start with MC for Metered Customer or UC for Unmetered Customer.

No water bill? You may be able to find a water meter by searching around your property. These would be located either near the stop tap in the kitchen or garage or the garden within a small box set into the ground. If your property has a water meter, you must provide regular meter readings so that your water supplier can accurately bill you.

Homes that are not metered will have a rateable value instead. This uses factors such as property size and the availability of local services to create an estimated consumption value of your home, which is then used to generate your bill.

The average water rates Carmarthen residents are being charged result in an average water bill of around £419 per year. This amount combines both water supply and sewerage costs.

If you are uncertain whether metered or unmetered water rates are more beneficial for your home, then take a read through our guide to water rates and guide to water meters to learn more about them.

Carmarthen Water Hardness

Water hardness is a measurement of the value of dissolved minerals present within an areas water supply. The higher the value of minerals such as magnesium and calcium within your water, the harder the rating will be, and the less effective it will be for domestic use. The good news for you is that Carmarthen's water hardness rating is soft. This means that your home will be less prone to limescale accumulation, your appliances will be more efficient, and your energy bills can be lower than homes in hard water areas.

Is the water in Carmarthen drinkable?

Yes! Carmarthen water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored Carmarthen water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink and meets all legal and safety standards. It is not necessary to boil or filter Carmarthen water to make it potable.

Mild changes in the taste or flavour of your water is usually not cause for concern, such as in the following examples:

1. Seasonal changes can give water with an earthy smell or taste. As the source of your water can change throughout the year, so too can its mineral composition, which will influence the flavour of your water.
2. Chlorination is used to safely eliminate harmfull bacterial build-ups in your water.
3. Plumbing such as a water pipe replacement or tap repairs can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you feel that your water may no longer be safe to drink, you should not hesitate to contact Dwr Cymru Welsh Water.

Carmarthen Water Problems

Carmarthen water problems can come in many forms, including anything from burst water pipes or flooding to having no water supply in your home. If you are uncertain about what you would do in such an event, take the time now to familiarize yourself with your next steps.

If you notice a water leak or flooding outside your Carmarthen property, you need to do one of the following:

1. If you are near a computer, go to the "In your area" section of the Dwr Cymru Welsh Waters website, or alternately reach out to them via the "Report an issue" page, live chat or telephone.
2. If you are out and about, call or message Dwr Cymru Welsh Water on Twitter, Instagram, or Facebook.

Carmarthen No Water

If you have no water in your home, before calling your supplier you need to find out if the issue is caused by your plumbing or if it is due to a supplier outage impacting Carmarthen.

1. Check that your stop tap is open. If this is closed, turning it to the open position should allow water to flow. If after opening it, it still doesn't flow, contact your supplier.
2. Ask your neighbours whether they have the same issue as you. If they do, then there may be a supplier outage.
3. Check the FAQ or "Report an issue" section of the Dwr Cymru Welsh Water website.

If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance.