Connah's Quay Water: Supplier & Contact Info

Are you interested in finding out more about your water supply, or have just moved to Connah's Quay? Then this is the perfect guide for you. In the information below we will discuss who your water and wastewater services are provided by, along with covering other handy details such as how water hardness will affect you, and what you can do to troubleshoot water problems.

Connah's Quay Water Supplier

Connah's Quay water is supplied by one water company, Dwr Cymru Welsh Water. Here are the contact details for your Connah's Quay water supplier:

Connah's Quay sewerage and wastewater is handled by the same company, Dwr Cymru Welsh Water. Here are Connah's Quay sewerage and wastewater contact details:

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Where does Connah's Quay water come from?

The vast majority of Dwr Cymru Welsh Waters supply comes from surface water sources such as reservoirs or rivers, which is supplemented in times of drought with groundwater sources such as aquifers or boreholes. The water from all of these water sources goes through cleansing and filteration processes to ensure its quality and safety before reaching your home.

Water Rates Connah's Quay

Water rates vary depending on if the home is equiped with a water meter. Homes that have metered Connah's Quay water rates will have a meter number listed on their bill. If you can't find this, the account number may start with MC (Metered Customer), or UC (Unmetered Customer).

If you don't have a bill available, you may be able to find a water meter by searching around your property. These would usually be located near the stop tap in the kitchen or garage, or can be in the garden within a small box set into the ground. If your property has a water meter, it is very important to provide water meter readings so that your water supply can supply you with accurate bills. Not providing water readings could result in innacurate or unneccessarily high water bills.

Homes that are not metered will have something called a rateable value of the home instead. This value is based on several factors, such as property size and the availability of local services. These factors are then used to create an estimated consumption value of your home, which is then used to generate your bill.

Trying to decide if water meters are the right choice for you? Take a read through Selectra's essential guide to water meters to learn more about how they work.

The average water rates Connah's Quay residents are being charged result in an average water bill of around £419 a year. This amount combines both water supply and sewerage costs.

If you are interested in saving money on your water bill then our guide to water rates will give you some great tips on how to lower your water bill.

Connah's Quay Water Hardness

Connah's Quay water hardness is rated as soft. While rainwater itself is soft, water hardness changes as it progresses through the water cycle and picks up minerals. Generally, the more minerals such as calcium or magnesium your water has, the harder it will be rates, and the less effective it will be for household usage. Having water of soft rating means that though you should not see significant limescale accumulation or the deterioration of appliances, and it is generally uneccessary to take additional action to improve your waters quality.

Can you drink the water in Connah's Quay?

Yes! You can rest assured that Connah's Quay's water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Connah's Quay's water quality a great 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter your water to make it potable.

If you notice a change in taste or smell of Connah's Quay's water this may be due to one of the following reasons:

1. Seasonal changes in water characteristics can infuse Connah's Quay's water with an earthy smell or taste.
2. Chlorination is a safe way to ensure hygiene throughout the pipe network. This helps to eliminate any potentially harmful bacteria within the system.
3. Plumbing such as pipe or tap repairs can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you feel that your water may no longer be safe to drink, you should not hesitate to contact Dwr Cymru Welsh Water.

Connah's Quay Water Problems

Connah's Quay water problems can come in many forms, including anything from burst water pipes or flooding to having no water supply in your home. If you are uncertain about what you would do in such an event, read on.

If you notice a water leak or flooding outside your Connah's Quay property, you need to do one of the following:

1. If you are near a computer, go to the "In your area" section of the Dwr Cymru Welsh Waters website, or alternately reach out to them via the "Report an issue" page, live chat or telephone.
2. If you are out and about, call or message Dwr Cymru Welsh Water on Twitter, Instagram, or Facebook.

Connah's Quay No Water

If you have no water in your home, you need to find out if the issue is to do with your homes plumbing, or if it is a Dwr Cymru Welsh Water outage impacting Connah's Quay.

1. Check the FAQ or "Report an issue" section of the Dwr Cymru Welsh Water website.
2. Ask your neighbours whether they have the same issue as you. If they do, then there may be a supplier outage.
3. Check that your stop tap is open. If this is closed, turning it to the open position should allow water to flow. If after opening it, it still doesn't flow, contact your supplier.

If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance.