Porthcawl Water: Supply & Wastewater Info

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Looking to find out more about Porthcawl water? In this guide, you will find out who handles the Porthcawl water supply and wastewater services, in addition to dealing with Porthcawl's water hardness and other handy tips.

Porthcawl Water Supplier

Porthcawl water is supplied by one water company, Dwr Cymru Welsh Water. Here are the contact details for your Porthcawl water supplier:

Porthcawl Water Supply Contact
Water Company Phone Number Opening Times
Dwr Cymru Welsh Water 0800 052 0145 Mon-Fri 8am-6pm

Porthcawl sewerage and wastewater is handled by the same company, Dwr Cymru Welsh Water. Here are Porthcawl sewerage and wastewater contact details:

Porthcawl Wastewater Contact
Water Company Phone Number Opening Times
Dwr Cymru Welsh Water 0800 085 3968 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Porthcawl water come from?

The vast majority of Dwr Cymru Welsh Waters supply comes from surface water sources such as reservoirs or rivers, which is supplemented in times of drought with groundwater sources such as aquifers or boreholes. The water from all of these water sources goes through cleansing and filtration processes to ensure its quality and safety before reaching your home.

Water Rates Porthcawl

Residential properties have two forms of rates - metered, and unmetered. Homes that have metered Porthcawl water rates will have a meter number on their water bills. Alternately if the account number starts with MC, this means metered customers and UC for unmetered customers.

You may also be able to find a water meter by searching around your property. These would be located either next to the water stop tap in the kitchen, garage or garden. If your property has a water meter, this means that your supplier will bill you according to your exact usage, and so as such you must give them regular meter readings so that they can accurately bill you.

Homes that are not metered will have a rateable value instead. This uses your property size and the availability of local services to create an estimated consumption value of your home, which is then used to generate your bill.

The average water rates Porthcawl residents are being charged result in an average water bill of around £419 per year. This amount combines both water supply and sewerage costs.

Our guide to water rates will give you some great tips on how to get started saving on your water bill. Still uncertain if a water meter is right for your home? Selectra's guide to water meters will help you learn more about how water meters work, and if they are the right choice for you.

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Porthcawl Water Hardness

Water hardness is a measurement of dissolved minerals present within an areas water supply. This varies from region to region, but as a rule the higher the value of minerals such as magnesium and calcium within your water, the harder the rating will be, and the less effective it will be for domestic use. Porthcawl's water hardness rating is soft, which means that your home will be less prone to limescale accumulation, your appliances will be more efficient, and your energy bills can be lower than homes in hard water areas.

Is the water in Porthcawl drinkable?

Yes! you can drink the water in Porthcawl. You can rest assured that Porthcawl water meets high standards making it safe to drink, and has been rated at 99.98% in overall mean zonal compliance by the UK Drinking Water Inspectorate. It is not necessary to boil or filter Porthcawl water to make it potable.

Mild changes in the taste or flavour of your water is usually not cause for concern, such as in the following examples:

  1. Plumbing such as a water pipe replacement or tap repairs can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.
  2. Chlorination is used to safely eliminate harmfull bacterial build-ups in your water.
  3. Seasonal changes can give water with an earthy smell or taste, particularly as the mineral content can change throughout the year.

If you feel that your water may no longer be safe to drink, you should not hesitate to contact Dwr Cymru Welsh Water.

Porthcawl Water Problems

Porthcawl water problems can include anything from burst water pipes, flooding, inconsistent supply to having no water supply in your home. If you notice a water leak or flooding outside your Porthcawl property, you should do the following:

  1. If you are near a computer, go to the "Contact Us" section of the Dwr Cymru Welsh Water website and call them, or request a callback in order to discuss the issue.
  2. If you are out and about, you can message Dwr Cymru Welsh Water on social media (Twitter, Instagram, Facebook).

Porthcawl No Water

If you have no water in your home, it is important to identify if the issue is related to your home plumbing or a Dwr Cymru Welsh Water outage impacting the area.

  1. Ask your neighbours if they have the same issue. If they don't the issue may be within your home, and you may need to contact a plumber.
  2. Check that your stop tap is open. If this is in the closed position, turning it to the open position should allow water to resume flowing. If it doesn't, contact Dwr Cymru Welsh Water.
  3. Check the "Contact Us" or "Report problems" sections of the Dwr Cymru Welsh Water website for any information explaining why you have no water.
  4. If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance.

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