Risca Water: Suppliers, Contact & Hardness

Looking to find out more about your Risca water supply or have recently moved home? Then look no further! In this guide, we will cover who your Risca water and wastewater suppliers are, how you can get in touch with them and what your areas water hardness will mean for you.

Risca Water Supplier

Risca water is supplied by Dwr Cymru Welsh Water. Here are the contact details for your Risca water supplier:

Risca sewerage and wastewater is handled by the same company, Dwr Cymru Welsh Water. Here are Risca sewerage and wastewater contact details:

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Where does Risca water come from?

Dwr Cymru Welsh Waters supply comes from surface water sources such as reservoirs or rivers, which is supplemented in times of drought with groundwater sources such as aquifers or boreholes. The water from all of these water sources goes through cleansing and filtration processes to ensure its quality and safety before reaching your home.

Water Rates Risca

The type of water rates that apply to Risca home's will vary depending on if they have a water meter. The simplest way to find out if you have a water meter is to take a look at a water bill. If you can find a meter number, or your account number begins with MC, this means you are a metered customer. If you cannot find a meter number, or your account number starts with UC, this means you are most likely an unmetered customer.

If you don't have a bill, check around your home to see if you can locate a water meter. Depending on your property type, these will be either in a box set into the ground in your garden or near the water stop tap in the kitchen or garage. If you find a water meter, then your home will have metered rates. if your home has a water meter then you must give your water supplier regular meter readings so that they can measure your usage, and accurately bill you.

Homes that are not metered will have a rateable value of the home instead. This essentially uses a property profile based on the size of your home, its location and the availability of services to estimate its usage volume, which is then used to create your bills.

The average water rates Risca water residents are being charged result in an average water bill of around £419 a year. This amount combines both water supply and sewerage costs.

Our water meter and water rates guides are a great place to get started in learning more about how your bills are created, and what options are available to you.

Risca Water Hardness

The value of dissolved minerals that your water contains will dictate your areas water hardness rating. As a rule the higher the value of minerals such as magnesium and calcium within your water, the harder the rating will be, and the less effective it will be at tasks such as cleaning and washing. The good news for you is that Risca's water hardness rating is soft, which means that your home will be much less prone to limescale accumulation, your appliances will be more efficient, and your energy bills will be lower on average than homes in hard water areas.

Is the water in Risca safe to drink?

Definitely! Risca water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored Risca water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink and meets all legal and safety standards. It is not necessary to purchase bottled water or to boil or filter Risca tap water to make it potable.

Mild changes in the taste or flavour of your water is usually not cause for concern, such as in the following examples:

1. Seasonal changes can give water with an earthy smell or taste. As the source of your water can change throughout the year, so too can it's mineral composition, affecting its flavour.
2. Chlorination is used to safely eliminate harmful bacterial build-ups in your water.
3. Plumbing such as a water pipe or tap repairs can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have concerns about your water quality or feel that it may no longer be safe to consume, you should not hesitate to contact Dwr Cymru Welsh Water.

Risca Water Problems

Risca water problems can include anything from burst water mains or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Risca property, you need to do one of the following:

1. Out and about? Call or contact Dwr Cymru Welsh Water on social media.
2. If you can access a computer, go to the "report a leak" section of Dwr Cymru Welsh Water and fill out the online form.

Risca No Water

If you have no water in your home, it is important to identify if the issue is related to your home plumbing or a Dwr Cymru Welsh Water outage impacting Risca.

1. Check the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining why you have no water.
2. Ask your neighbours whether they have the same issue as you.
3. Check that your stop tap is open

If you have no water, is it only no cold water? or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance.