Shotton Water: Supplier, Meter & Tips

Uncertain about your Shotton water supply? This simple guide will cover everything you need to get started If you are unsure who your water services are provided by if you have water meters, or how to troubleshoot water problems read on to find out along with other handy tips.

Shotton Water Supplier

Shotton water is supplied by one water company, Dwr Cymru Welsh Water. Here are the contact details for your Shotton water supplier:

Shotton sewerage and wastewater is handled by the same company, Dwr Cymru Welsh Water. Here are Shotton sewerage and wastewater contact details:

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Where does Shotton water come from?

The vast majority of Dwr Cymru Welsh Waters supply comes from surface water sources such as reservoirs or rivers, which is supplemented in times of drought with groundwater sources such as aquifers or boreholes. The water from all of these water sources goes through cleansing and filtration processes to ensure its quality and safety before reaching your home.

Water Rates Shotton

Residential properties generally have two forms of rates - metered, and unmetered. Homes that have metered Shotton water rates will have a meter number on their water bills. Alternately if the account number starts with MC, this means metered customer and UC for unmetered customer.

If you don't have a water bill, you can look around your home for a water meter. This would usually be next to the stop tap in the garage or kitchen, or it could be in the garden in a small box sunk in the ground.

If your home is equipped with a water meter, it is important that you give your supplier regular water meter readings. Not doing so could result in your provider inaccurately estimating your bills.

Homes that don't have a water meter will have the rateable value instead of this. The rateable value is based on several factors such as the size of your home, its location, and the availability of services to create an estimated consumption value, which is then used to generate your bill.

The average water rates Shotton residents are being charged result in an average water bill of around £419 per year. This amount combines both sewerage costs and water supply.

This guide to water rates in the UK will give you some great information on how water charges work, and how you can start saving on your water bills.

Shotton Water Hardness

Shotton water hardness is rated as soft. While rainwater itself is soft, water hardness changes as it advances through the water cycle. Due to the way water filters through rocks in Dwr Cymru Welsh Water's supply area, Shotton water picks up minerals, such as magnesium or calcium, on the way to your tap.

Soft water means that your laundry will be softer, your energy bills lower, and appliances will last longer as there will be less build-up of limescale in comparison to homes in hard water areas.

Can you drink the water in Shotton?

Yes! You can rest assured that Shotton's water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Shotton's water quality a great 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter your water to make it potable.

If you notice a change in taste or smell of Shotton's water this may be due to one of the following reasons:

1. Seasonal changes in water characteristics can infuse Shotton's water with an earthy smell or taste.
2. Chlorination is a safe way to ensure hygiene throughout the pipe network. This helps to eliminate any potentially harmful bacteria within the system.
3. Plumbing such as pipe or tap repairs can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you feel that your water's quality has deteriorated or may no longer be safe to drink, you should not hesitate to contact Dwr Cymru Welsh Water.

Shotton Water Problems

Burst water pipes, flooding and failure of supply; do you know what your next steps would be if you encounter Shotton water problems? It is important to be prepared in the event of experiencing water issues so that you can get your home up and running again as soon as possible.

If you notice a water leak or flooding outside your Shotton property, you need to do one of the following:

1. If you are near a computer, go to the "In your area" section of the Dwr Cymru Welsh Waters website, or alternately reach out to them via the "Report an issue" page, live chat or telephone.
2. If you are out and about, call or message Dwr Cymru Welsh Water on Twitter, Instagram, or Facebook.

Shotton No Water

If you have no water in your home, you need to find out if the issue is to do with your homes plumbing, or if it is a Dwr Cymru Welsh Water outage impacting Shotton.

1. Check the FAQ or "Report an issue" section of the Dwr Cymru Welsh Water website.
2. Ask your neighbours whether they have the same issue as you. If they do, then there may be a supplier outage.
3. Check that your stop tap is open. If this is closed, turning it to the open position should allow water to flow. If after opening it, it still doesn't flow, contact your supplier.

If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance.