Tredegar Water: Supplier, Issues & Tips

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Curious to find out more about Tredegar water? In this guide, you will find out who handles the Tredegar water supply and wastewater services, how to deal with Tredegar's water problems and other handy tips on how to get the most out of your water.

Tredegar Water Supplier

Tredegar water is supplied by Dwr Cymru Welsh Water. Here are the contact details for your Tredegar water supplier:

Tredegar Water Supply Contact
Water Company Phone Number Opening Times
Dwr Cymru Welsh Water 0800 052 0145 Mon-Fri 8am-6pm

Tredegar sewerage and wastewater is handled by the same company, Dwr Cymru Welsh Water. Here are Tredegar sewerage and wastewater contact details:

Tredegar Wastewater Contact
Water Company Phone Number Opening Times
Dwr Cymru Welsh Water 0800 085 3968 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Tredegar water come from?

Dwr Cymru Welsh Waters supply comes from surface water sources such as reservoirs or rivers, which is supplemented in times of drought with groundwater sources such as aquifers or boreholes. The water from all of these water sources goes through cleansing and filtration processes to ensure its quality and safety before reaching your home.

Water Rates Tredegar

The type of water rates that apply to Tredegar home's will vary depending on they have a water meter or not. The simplest way to find out which applies to you is to take a look at a water bill. If you can find a meter number, or your account number begins with MC, this means you are a metered customer. If you cannot find a meter number, or your account number starts with UC, this means you are an unmetered customer.

If you don't have a bill, you can also check around your home to see if you can locate a water meter. These would be located in a small box in the ground in your garden, or in the vicinity of the water stop tap. If you find a water meter in either of these locations, then your home will have metered rates, and you must give your water supplier regular meter readings so that they can measure your usage, and accurately bill you.

Homes that are not metered will have a rateable value of the home instead. The rateable value takes into account factors such as property size, location, and the availability of local services to create an approximate usage value that is then applied to your bill.

The average water rates Tredegar water residents are being charged result in an average water bill of around £419 a year. This amount combines both water supply and sewerage costs.

Are you interested in learning more about how your home is set up? Our water meter and water rates guides will help you to get started.

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Tredegar Water Hardness

What dictates how hard your water is, is the value of dissolved minerals that it contains. As a rule the higher the value of minerals such as magnesium and calcium within your water, the harder the rating will be, and the less effective it will be at tasks such as cleaning and washing. Tredegar's water hardness rating is soft. This means that your home will be much less prone to limescale accumulation, your appliances will be more efficient, and your energy bills can be lower than homes in hard water areas.

Is the water in Tredegar drinkable?

Definitely! Tredegar water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored Tredegar water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink and meets all legal and safety standards. It is not necessary to purchase bottled water or to boil or filter Tredegar tap water to make it potable.

If you notice a change in taste or smell of Tredegar Water this may be due to one of the following reasons:

  1. Seasonal changes such as where your water has come from or its varying mineral values can imbue your water with changeable flavours.
  2. Chlorination is used to safely eliminate harmful contaminants.
  3. Plumbing such as taps and pipes repairs can also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you feel that your water may no longer be safe to drink or you have further questions about your waters quality, you should not hesitate to contact Dwr Cymru Welsh Water.

Tredegar Water Problems

Tredegar water problems can come in a range of forms, from burst water mains or flooding to having no water in your home. This is why you should take the time to make sure you know what to do and who to contact if you encounter such an issue.

If you notice a water leak or flooding outside your Tredegar property, you need to do one of the following:

  1. If you are out and about, you can reach out to your supplier on social media via Twitter, Facebook or Instagram.
  2. If you are near a computer, go to the "Help" section of the Dwr Cymru Welsh Water website to use their troubleshooting guide, give them a call, or request a callback.

Tredegar No Water

If you have no water in your home, it is important to identify if the issue is related to the plumbing in your home, or a Dwr Cymru Welsh Water outage impacting Tredegar.

  1. Check that your stop tap is open. If this is closed, this would prevent water from flowing to your home. Turning it to the open position should allow water to resume flowing.
  2. Check the "In Your Area" sections of the Dwr Cymru Welsh Water website for any information explaining why you have no water and the approximate timeframe that they expect your service to resume.
  3. Ask your neighbours whether they have the same issue as you. If they are experiencing something similar, then this indicates there is a supply issue to your area.
  4. If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance.

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