Biddulph Water: Moving, Supplier & Meters

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Moved to Biddulph and need like to find out more about your water supply? This guide will provide you with everything you need to know, from who provides your water and wastewater services, what your water hardness means for you, and how to identify the rates in your home.

Biddulph Water Supplier

Biddulph water is supplied by one water company, Severn Trent. Here are the main Biddulph water supplier contact details:

Biddulph Water Supply Contact
Water Company Phone Number Opening Times
Severn Trent 0345 750 0500 Mon-Fri 8am-8pm, Sat 9am-3pm, Most Bank Holidays 9am-5pm

Biddulph sewerage and wastewater is also handled by Severn Trent.

Biddulph Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Severn Trent 0800 783 4444 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Severn Trent water come from?

The water in Severn Trent's catchment area comes from various sources, stretching from rivers and reservoirs to underground aquifers. Around two-thirds of your drinking water comes from surface water sources such as rivers and reservoirs, while the remaining third comes from groundwater sandstone aquifers in the Midlands, Nottinghamshire, and limestone aquifers in the Derbyshire and Cotswolds areas.

Water Rates Biddulph

Residential properties generally have two forms of rates - metered, and unmetered. Homes that have metered Biddulph water rates will have a meter number on their water bills. Alternately if the account number starts with MC, this means metered customer and UC for unmetered customer.

If you don't have a water bill, you can look around your home for a water meter. This would usually be next to the stop tap in the garage or kitchen, or it could be in the garden in a small box sunk in the ground.

If your home is equipped with a water meter, it is important that you give your supplier regular water meter readings. Not doing so could result in your provider inaccurately estimating your bills.

Homes that don't have a water meter will have the rateable value instead of this. The rateable value is based on several factors such as the size of your home, its location, and the availability of services to create an estimated consumption value, which is then used to generate your bill.

The average water rates Biddulph residents are being charged result in an average water bill of around £373 per year. This amount combines both sewerage costs and water supply.

This guide to water rates in the UK will give you some great information on how water charges work, and how you can start saving on your water bills.

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Biddulph Water Hardness

Biddulph water hardness is rated as very hard water. Simply put, the higher the mineral presence of things such as magnesium or calcium in your water, the harder your water will be. Water hardness can vary throughout the year and from region to region due to the different sources that providers use for their water supply.

Biddulph's very hard water rating means that your water will be very likely to cause scaling in kettles, sinks, dishwashers and toilets, and your water will be less effective at tasks like cleaning clothes. Here are a few ways to combat hard water furring or scaling in Biddulph.

  1. Kettles - Do not overfill your kettle. Clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours to loosen scale build-up. Rinse and repeat to remove scale.
  2. Baths, sinks and toilets - Use an acidic sanitiser to clean susceptible surfaces in order to clear limescale deposits.
  3. Clothing - Powder-based detergents should be avoided as they are less effective at resisting water hardness and minerals. Liquid-based detergents, particularly those focused on softening clothes and water would be much more beneficial. Additionally, clean your washing machine by adding baking soda and white vinegar directly into the empty drum and setting it to a hot wash. Make sure to wipe down the drum thoroughly afterwards. This process limits and removes limescale build-up.
  4. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.

Can you drink the water in Biddulph?

Yes! Biddulph's' water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Biddulph water quality at 99.96% in overall mean zonal compliance, meaning that your water meets all legal requirements, and it is not necessary to boil or filter Biddulph water to make it potable.

If you notice that your waters taste or smell has changed, this may be due to one of the following reasons:

  1. Plumbing such as pipe or taps repairs can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
  2. Chlorination helps to minimize the presence of harmful natural contaminants such as bacteria, and poses no risk to health.
  3. Seasonal changes in water characteristics can infuse Biddulph water with an earthy smell or taste. As the source of your water changes throughout the year, so too will it's mineral composition, affecting its taste.
  4. If you believe that it may no longer be safe to consume, you should not hesitate to contact Severn Trent, who will provide further assistance.

    Biddulph Water Problems

    Water problems can come in many forms. It is important that you know what to do and who to contact should you be affected by disruptions so that you can get your home back on track as soon as possible.

    If you notice flooding or a water leak outside your Biddulph property, you need to do one of the following:

    1. If you are near a computer, go to the "Active Incidents" section of the Severn Trent website. From here you can check if there are any ongoing repairs or incidents in your area, and find useful advice on how to proceed.
    2. If you are out and about you can call, message on WhatsApp, or contact Severn Trent on Twitter.

    Biddulph No Water

    If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Severn Trent outage impacting Biddulph.

    1. Check the "Contact Us" or "Report problems" sections of the Severn Trent website for any information explaining why you have no water.
    2. Ask your neighbours whether they have the same issue as you. If they do, then this suggests that a water outage may be affecting the area. If they don't you may need to contact a plumber, as the issue could relate to your home's plumbing.
    3. Check that your stop tap is open. If this is in the closed position, turning it to the open position should allow water to resume flowing.
    4. If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company, and you should contact a plumber.

      If there is no cold water, not even a trickle, contact Severn Trent for assistance.

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