Bromsgrove Water: Meter Rates, Bills & Supply Info

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If you have just moved and need further details on your Bromsgrove water supply, you will be able to find out who handles the Bromsgrove water supply as well as wastewater services in the information below. Additionally, we will cover the form of rates and meters in your home along with what to do should you encounter an issue with your water.

Bromsgrove Water Supplier

Bromsgrove water is supplied by one water company, Severn Trent. Here are the main Bromsgrove water supplier contact details:

Bromsgrove Water Supply Contact
Water Company Phone Number Opening Times
Severn Trent 0345 750 0500 Mon-Fri 8am-8pm, Sat 9am-3pm, Most Bank Holidays 9am-5pm

Bromsgrove sewerage and wastewater is also handled by Severn Trent.

Bromsgrove Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Severn Trent 0800 783 4444 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Severn Trent water come from?

The water supplied by Severn Trent comes from a range of sources, stretching from rivers and reservoirs to underground aquifers. Around two-thirds of your drinking water comes from surface water sources such as rivers and reservoirs within the region, while the remaining third comes from groundwater sandstone aquifers in the Midlands, Nottinghamshire, and to a smaller degree limestone aquifers in the Derbyshire and Cotswolds areas. The water supplied to your home will always go through an extensive testing and treatment process no matter what its source is.

Water Rates Bromsgrove

Water rates in Bromsgrove can vary depending on if your home has a water meter. The easiest way to find out if you have a water meter is to take a look at a water bill. Homes that have metered Bromsgrove water rates will have a meter number listed on their water bills. If you cannot see the meter number, often the account number will also indicate if your property has a meter by using a simple code. For example, if the account number starts with MC (Metered Customer), this would suggest that you have a water meter. If it starts with UC (Unmetered Customer), this would suggest that your home does not have a water meter.

Alternately if you do not have a bill available, you can look around your property for a water meter. These would usually be located either next to the water stop tap, or outside in the garden. If you find a water meter, then your home will have metered rates.

Homes that are not metered won't have metered rates, but they will have the rateable value of the home instead of this. The rateable value part of your Bromsgrove water rates will have been determined by the local council in the 90s and most likely will not have changed since. This rate is subject to review every five years and takes into account factors such as property size, location, and the availability of local services to create a value that is then applied to your bill.

Check out these simple water rates and water meter guides to learn more about how your home is billed, and how you can start saving money on your water

The average water rates Bromsgrove water residents are being charged result in an average water bill of around £373 a year. This amount combines both water supply and sewerage costs.

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Bromsgrove Water Hardness

Bromsgrove water hardness is rated as medium. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Severn Trent's supply area, Bromsgrove picks up minerals, such as magnesium or calcium, on the way to your tap. Having water of medium hardness means that your water is less effective at tasks such as cleaning clothes, glassware and dishes, and could lead to limescale buildup around taps and pipes. It is recommended that you use detergents that focus on softening water to help your appliances last longer and to make your clothes softer. Using an acidic sanitiser on taps and sinks will also help to control the amount and speed of limescale build-ups.

Can you drink the water in Bromsgrove?

Yes! You can drink the water in Bromsgrove. The water in Bromsgrove was rated at 99.96% in overall mean zonal compliance by the UK Drinking Water Inspectorate. This means that your water far exceeds the minimum safety standards for consumption and domestic use, and it is not necessary to further filter or boil your water in order to make it potable.

Occasionally the water in your home can change in flavour. The majority of the time this is not a cause for concern, such as in the following instances:

  1. Seasonal changes in water characteristics can infuse Bromsgrove water with an earthy smell or taste. As each water source has its own mineral structures and treatment processes, if your water source changes throughout the year, this can subtly change the flavour of the water in your home due to variations in mineral presences.
  2. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints.
  3. Chlorination is a safe way to ensure hygiene throughout the pipe network. Adding mild amounts of chlorine into the water system helps to manage bacterial presences and ensure that your water is healthy to consume.

If you have concerns about your water's taste, smell or appearance or it has changed significantly in quality, you should not hesitate to contact Severn Trent, who will provide further assistance.

Bromsgrove Water Problems

Water problems in the Bromsgrove area could include anything from burst water mains or even to having no water in your home. This is why it is important that you know what to do and who to contact regarding water emergencies.

If you notice flooding or a water leak outside your Bromsgrove property, you need to do one of the following:

  1. If you are out and about, call or tweet at Severn Trent.
  2. If you are near a computer, go to the "Active Incidents" section of the Severn Trent website. From here you can check if there are any ongoing repairs or incidents in your area, and find useful advice on how to proceed.

Bromsgrove No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Severn Trent outage impacting Bromsgrove.

  1. Check the "Contact Us" or "Report problems" sections of the Severn Trent website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open.
  4. If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Severn Trent for assistance.

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