Burntwood Water: Your Supply, Water Quality & Rates
If you have recently moved or have some Burntwood water questions, you will be able to find out who handles the Burntwood water supply as well as wastewater services in the information below. Additionally, we have tips on how water hardness in Burntwood rates, and how to get in touch with your service providers.
Burntwood Water Supplier
Burntwood water is supplied by one water company, South Staffordshire Water. Here are the main Burntwood water supplier contact details:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Water Company | 0345 607 0456 | Mon-Fri 8am-6pm |
Burntwood sewerage and wastewater is provided by a seperate company, Severn Trent.
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Severn Trent | 0800 783 4444 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does South Staffordshire Water come from?
40% of the water supplied by South Staffordshire Water comes from groundwater sources such as aquifers, while the remaining 60% is sourced as surface water from either the Blithfield Reservoir or the River Severn. The water from all of these sources is closely monitored at all times, and goes through an extensive cleansing process before reaching your home.
Water Rates Burntwood
The form of water rates that apply to your property will depend on whether your home has a water meter or not. You can easily find out whether your Burntwood water rates are metered by looking at your water bill. Homes with metered Burntwood water rates will have a meter number listed on their water bills. Alternately often the account number for metered customers will start with MC or UC for unmetered customers.
If you aren't at home or don't have a bill available, you can also take a look around your property for a water meter. These would usually be located either next to the water stop tap (usually in the kitchen or garage), or they may be in your garden in a small box set into the ground.
If your home has a water meter, this means that your water supplier will bill you according to the usage that your meter records. This means that it is vitally important that you regularly take and submit meter readings to your supplier so that they can bill you with accuracy, rather than estimations.
Homes that aren't metered will be charged in accordance with the rateable value of the home. The rateable value part of your Burntwood water rates will have been determined by the local council in the 90s and most likely will not have changed since. This takes several factors into account, such as the size of your home, its location, and the availability of local services to create an estimated usage value, which is then applied to your water bill.
If you think that having a water meter and being billed for your exact usage might be more beneficial for you, then take a read through our water meters guide to learn how they work, how much they cost, and how you can get one.
The average water rates Burntwood water residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.
Interested in reducing your monthly bill? Then our simple water rates guide is the just thing for you.
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Burntwood Water Hardness
Water hardness is dictated by the volume of minerals such as magnesium or calcium that it has picked up on the way to your home. The higher the mineral presence, the harder the water will be. The good news for you is that Burntwood's' water is rated as soft.
So, what does this mean for you? Well having soft water means that it will help your energy usage to be more efficient, your water will be more effective at tasks such as washing clothes or cleaning dishes, and your taps and sinks will be much less prone to lime scaling in comparison to homes in hard water areas, which tend to struggle with these things due to the effects of the minerals.
Can you drink the water in Burntwood?
Yes! You can rest assured that Burntwood water is perfectly safe to drink. The UK Drinking Water Inspectorate has scored Burntwood's' water quality at 99.96% in overall mean zonal compliance. This means that your water is safe to drink without the necessity of boiling or filtering your water to make it potable.
If you notice a change in taste or smell of Burntwood Water this may be due to one of the following reasons:
- Chlorination is a safe way to ensure hygiene throughout the pipe network. This helps to minimize the presence of harmful bacterias.
- Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
- Seasonal changes in water characteristics can infuse Burntwood Water with an earthy smell or taste.
If you are worried about your water's taste, smell or appearance, you should not hesitate to contact South Staffordshire Water, who will provide further assistance.
Water Problems in Burntwood
Hopefully you will never have to worry about this, but if your home was subject to a leak, burst pipe or water supply outage, would you know what to do? It is important to make sure that you know what your next steps should be, and who you need to contact if you encounter such an issue. Read on to find out.
If you notice a water leak or flooding outside your Burntwood property, you need to do one of the following:
- If you are out and about, call or contact South Staffordshire Water on social media if the issue relates to drinking water or Severn Trent for wastewater.
- If you are near a computer, go to the "Contact Us" section of the South Staffordshire Water or Severn Trent websites and either call them or request a callback. They also have numerous faq and info pages that will help you troubleshoot your issue.
Burntwood No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a South Staffordshire Water outage impacting Burntwood.
- Check the "Incidents" sections of the South Staffordshire Water website for any information explaining why you have no water, and when you can expect supply to return.
- Check that your stop tap is open. If your stop tap is closed, this would prevent water from flowing. Opening it should allow this to resume.
- Ask your neighbours whether they have the same issue as you. If they are experiencing something similar, then it is likely that your supplier is experiencing issues, and you should head to their website for more info.
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.
If there is no cold water, not even a trickle, contact South Staffordshire Water for assistance.