Cannock Water: Water Supplier, Quality & Help

Water flowing from an open tap next to Cannock

If you just moved and have some Cannock water questions, you will be able to find out who handles the Cannock water supply as well as wastewater services in the information below. Additionally, we have tips on how to deal with Cannock water hardness so that you can enjoy quality tap water in your home.


Cannock Water Supplier

Cannock's water is supplied by one water company South Staffordshire Water Here are the main Cannock water supplier contact details:

Cannock Water Supply Contact
Water Company Phone Number Opening Times
Water Company 0345 607 0456 Mon-Fri 8am-6pm

Cannock sewerage and wastewater handled by Severn Trent.

Cannock Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Severn Trent 0800 783 4444 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does South Staffordshire Water come from?

The water that South Staffordshire Water provides comes from several sources. These sources include the River Severn, 25 groundwater extraction sites, and over 60 boreholes. All of the water supplied from these sources are processed through a thorough treatment and filtering system before making it to your household taps.

Water Rates Cannock

Water rates in Cannock depend on whether your home has a water meter or not. You can easily find out whether your Cannock water rates are metered or not by taking a look at your water bill. Water rates for a metered Cannock home will have a meter number listed on their water bills.

Homes that are not metered won't, but they will have the rateable value of the home instead of this. The rateable value part of your Cannock water rates will have been determined by the local council in the 90s and most likely will not have changed since.

The average Water Rates Cannock water residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.

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Cannock Water Hardness

Cannock water hardness is rated as medium. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in South Staffordshire Water's supply area, Cannock picks up minerals, such as magnesium or calcium, on the way to your tap. Properties with a medium hardness may find that their water is less efficient at tasks such as washing clothes or dishes. If this is the case, it is highly recommended to use water softeners in order to use your water as efficiently as possible.

Can you drink the water in Cannock?

Yes! You can drink the water in Cannock. You can rest assured that Cannock water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Cannock water quality a 99.96% in overall mean zonal compliance, meaning that your water is perfectly safe to drink. It is not necessary to boil or filter Cannock water to make it potable.

If you notice a change in taste or smell of Cannock Water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Cannock Water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact South Staffordshire Water, who will provide further assistance.

Cannock Water Problems

Cannock water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Cannock property, you need to do one of the following:

  1. If you are out and about, call or tweet at South Staffordshire Water depending on whether the issue relates to drinking water or Severn Trent for wastewater.
  2. If you are near a computer, go to the "Contact Us" section of South Staffordshire Water and either call them or request a callback.

Cannock No Water

If you have no water in your home, it is important to identify if this issue is to do with your home plumbing or a South Staffordshire Water outage impacting Cannock.

  1. Ask your neighbours whether they have the same issue as you.
  2. Check that your stop tap is open
  3. Check the "Incidents" sections of the South Staffordshire Water website for any information explaining why you have no water.
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, this indicates that it may be an issue relating to the supply or pipes, and so you should make contact with South Staffordshire Water for assistance.

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