Coventry Water: Supplier Info & Contact Details

City of Coventry with bath full of water

Curious to know what the Coventry water hardness levels are? Where does the tap water come from and what are the water rates? What is the Severn Trent Water Coventry address? Read on and discover everything about the water in Coventry, including some suggestions on how to deal with the Coventry water hardness levels, so you can enjoy quality water in your home today.


Where does Coventry water come from?

One-third of the water in Coventry comes from groundwater. The remaining two-thirds come from rivers and reservoirs, with most coming from upland regions like the Peak District.

These sources are what affect the hardness of the water in Coventry.

Coventry Water Hardness

Coventry water hardness refers to the number of minerals found in the city’s water. The fewer minerals in the water, the softer the water is. The more minerals there are, the harder the water is considered to be.

Rainwater, for example, is quite soft as it doesn't contain any minerals as it falls from the sky. However, this water hardness will change as it follows the cycle of water. When rainwater drips into the earth, it will pick up minerals, such as calcium and magnesium. Consequently, this increases its level of hardness

It is normal to have a certain number of minerals found in your water as this is a natural process.

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How hard is the water in Coventry?

Coventry water hardness is estimated at 314 PPM. This is categorized as extremely hard water.

The Coventry water hardness results mean that using this water can produce a type of plaque in loos, kettles, and washing machines. Here are some tips to lower the accumulation of this plaque in Coventry water:

  1. Kettles - Don't fill your kettle with water completely. You can extract scale build-up from your kettle by half-filling the kettle and diluting it with two tablespoons of white vinegar. Leave it in the kettle for four hours to release any build-up plaque. Rinse your kettle and repeat the process to clean any plaque build-up.
  2. Sinks, toilets, and baths - To clean susceptible surfaces to clear limescale deposits, use an acidic sanitiser frequently (available in local shops).
  3. Washing machines - Make sure you use this option when washing clothes. Be sure to top off the water softener compartment with salt from time to time.

Is Coventry tap water safe to drink?

Yes! The water Coventry provides to homes is drinkable and meets high standards. The UK Drinking Water Inspectorate has given Coventry water a 99.96% quality score in overall mean zonal compliance, meaning that you can drink the water. It is not required to filter or boil the water in Coventry in order to make it potable.

Coventry Water Supplier

The other important thing to know about the water in Coventry is which company supplies it. Severn Trent Water company supplies the water in Coventry. You will find the contact information below.

Coventry Water Supplier Contact

To get in touch with the Severn Trent Water company, calling is one of many options this Coventry water supplier offers. The nice thing with Severn Trent Water is that regardless of your question, there is just one main number to call.

Coventry Water Supplier Contact
Severn Trent Water Coventry Phone Number Opening Times
Severn Trent Water Bill Queries 0345 7 500 500 Monday to Friday 8am-8pm, Saturday 8am-6pm
Water Supply and Sewerage Emergencies 0800 783 4444 24/7

Coventry Sewerage Contact

Sewerage and wastewater treatment are handled by the same company as the water in Coventry. If you have any questions or concerns regarding your sewerage or wastewater, please contact the Coventry water supplier.

Water Rates in Coventry

Water rates in Coventry will vary depending on if your home has a water meter or not. You can tell whether water rates in Coventry are metered or not by looking at your water bill. Homes with metered Coventry water rates display a meter serial number appearing on the water bill.

looking at a bill with a magnifying glass

Homes that are not metered won’t have a serial number. Instead, they will have the rateable value of their property. The rateable value part of the Coventry water rates will have been determined by the local council in the 90s and most likely will not have changed since then.

The average water bill for Coventry residents will depend on the water rates applied to your home.

The Coventry water supplier indicates that the average water bill for this city is approximately £369 a year. This amount includes both water supply and sewerage costs.

How to pay for water in Coventry

You will first need to contact the Coventry water supplier, Severn Trent Water, and register for an account. See our guide about Severn Trent Water to find the address, contact details, and more information.

Once you have set up an account for water in Coventry, you can choose from the following payment methods:

  • Payment options for Coventry water:
  • Direct Debit
  • At your bank
  • By standing order
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How do I report a problem with the water in Coventry?

If you notice a difference in smell or taste in the water in Coventry, this could be due to one of the following reasons:

  1. Seasonal changes can give the water in Coventry an earthy taste or smell.
  2. Chlorination is an easy way to ensure clean water throughout the piping network.
  3. Plumbing can also affect the taste of water by adding a salty, metallic, or even a rubbery feel.

If you have questions about the appearance, taste, or smell of the water in Coventry, you should not hesitate to contact the Coventry water supplier, Severn Trent Water company.

Other problems with Coventry water

Problems with the water in Coventry can include a burst water main, flooding, or not having water at your home. It is important to know who to call and how to act when facing these types of water emergencies.

If you notice flooding or a water leak outside your Coventry home, you should do one of the following:

  1. If you are out of your home, call or tweet Severn Trent Water, the Coventry water supplier, regardless of if the issue relates to your water supply or wastewater.
  2. If you can access the web, you can also go to the "report a leak" section of Severn Trent Water’s website and fill out an online form.

No Water in Coventry

If your home has no water, you will need to find out if the issue is with your private pipe system or if it is a Severn Trent Water outage impacting the water supply in Coventry. Here is what you can do to find out:

  1. Ask your neighbours if they have a water issue or not.
  2. Verify that your stop tap is open.
  3. Look at the "In Your Area" section of the Severn Trent Water website for any information on water cuts in your sector.

If you have no water at your property, is it only cold water or hot water as well? If there is cold water but no hot water, the issue will be with your home’s plumbing and not with the Coventry water supply.

If there is not even a single trickle of cold water, contact Severn Trent Water in Coventry for help.

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