Great Wyrley Water: Supplier, Rates & Quality

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Have you recently moved to Great Wyrley and would like to find out more about your water supply? In this simple guide you will be able to find out who handles your Great Wyrley water supply and wastewater services along with tips on how water hardness in Great Wyrley will affect you, and how you can get in touch with your service providers.

Great Wyrley Water Supplier

Great Wyrley water is supplied by South Staffordshire Water. Here are the main Great Wyrley water supplier contact details:

Great Wyrley Water Supply Contact
Water Company Phone Number Opening Times
South Staffordshire Water 0345 607 0456 Mon-Fri 8am-6pm

Great Wyrley sewerage and wastewater is provided by a seperate company, Severn Trent.

Great Wyrley Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Severn Trent 0800 783 4444 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does South Staffordshire Water come from?

40% of the water supplied by South Staffordshire Water comes from groundwater sources such as aquifers, while the remaining 60% is sourced as surface water from either the Blithfield Reservoir or the River Severn. The water from all of these sources is closely monitored at all times, and goes through an extensive cleansing process before reaching your home.

Water Rates Great Wyrley

The type of water rates that apply to your Great Wyrley home will vary depending on you have a water meter or not. The simplest way to find out which applies to you is by taking a look at a water bill. Homes that have metered water rates will display a meter number, or the account number will start with UC for unmetered customers or MC for metered customers.

Alternately if you don't have a bill available, you can check around your home to see if you can find a water meter. These would be located either in a small box in the ground in your garden or the vicinity of the water stop tap. If you find a water meter in either of these locations, then your home will have metered rates.

If you have a water meter, it is very important that you give your water provider regular water meter readings. Your provider will bill you according to your exact usage, and so failing to provide this data could mean that they will give you higher estimated bills. Submitting a meter reading is very simple, and can be done either via their website, your account, by giving them a call, or via their app.

Homes that are not metered won't have metered rates, but they will have a rateable value of the home instead. The rateable value takes into account factors such as property size, location, and the availability of local services to create a usage value that is then applied to your bill.

The average water rates Great Wyrley water residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.

If you are interested in learning more about water meters or water rates, then our water meter and water rates guides will help you to get started.

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Great Wyrley Water Hardness

Great Wyrley water hardness is rated as medium. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in South Staffordshire Water's supply area, Great Wyrley picks up minerals, such as magnesium or calcium, on the way to your tap. Having water of medium rating means that though you should not see strong limescale accumulation or the deterioration of appliances, it would still be beneficial to use products that focus on water softening properties, and to use an acidic sanitiser where possible to clear away limescale build-ups.

Can you drink the water in Great Wyrley?

Yes! you can drink the water in Great Wyrley. You can rest assured that Great Wyrley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Great Wyrley water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Great Wyrley water to make it potable.

If you notice a change in taste or smell of Great Wyrley water this may be due to one of the following reasons:

  1. Chlorination ensures hygiene throughout the pipe network and poses no risk to health.
  2. Seasonal changes in water characteristics or the source of your water can infuse Great Wyrley water with an earthy smell or taste.
  3. Plumbing such as new taps or pipes can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact South Staffordshire Water, who will provide further assistance.

Great Wyrley Water Problems

Water problems can come in many forms. It is important that you know what to do and who to contact should you be affected by disruptions so that you can get your home back on track as soon as possible.

If you notice a water leak or flooding outside your Great Wyrley property, you need to do one of the following:

  1. If you are near a computer, go to the "In your area" section of South Staffordshire Water or Severn Trent's website. Alternately reach out to them via the "Report an issue" page, via live chat or telephone.
  2. If you are out and about, call South Staffordshire Water or contact them on their social media channels of Facebook, Instagram and Twitter. Severn Trent should be contacted if the issue relates to wastewater or sewerage.

Great Wyrley No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a South Staffordshire Water outage impacting Great Wyrley.

  1. Check the "Incidents" sections of the South Staffordshire Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you. If they don't, then the issue may be with your property rather than a supplier outage, and you may need to contact a plumber.
  3. Check that your stop tap is open. If it is open and no water flows, then you have a supply fault.
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact South Staffordshire Water for assistance.

The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.