Kidderminster Water: Hardness, Water Rates & Supply Info - Selectra

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If you just moved and have some Kidderminster water questions, you will be able to find out which company supplies Kidderminster, as well as wastewater services in the information below. Additionally, we have tips on how to deal with Kidderminster's water hardness so that you can enjoy quality tap water in your home.


Kidderminster Water Supplier

Kidderminster Water is supplied by one water company, Severn Trent. Here are the main Kidderminster water supplier contact details:

Kidderminster Water Supply Contact
Water Company Phone Number Opening Times
Severn Trent 0345 750 0500 Mon-Fri 8am-8pm, Sat 9am-3pm, Most Bank Holidays 9am-5pm

Kidderminster sewerage and wastewater is also handled by Severn Trent.

Kidderminster Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Severn Trent 0800 783 4444 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Kidderminster

Whether your home has a water meter or not will dictate your water rates in Kidderminster. If you have a bill available, this may list a meter number indicating that you have a water meter. The water meter can often be located outside in the garden, or alternately near the water stop tap. It is recommended that you provide meter readings to your water supplier on a regular basis to ensure that your billing will be as accurate as possible.

Homes that are not metered won't have this, but instead, they will have the rateable value of the home instead. The rateable value part of your Kidderminster water rates will have been determined by the local council in the 90s and most likely will not have changed since. The rateable value is determined by several factors such as the size of the property and plot, the area and the general condition and availability of local services

The average water rates Kidderminster water residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.

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Kidderminster Water Hardness

Kidderminster water hardness is rated as soft. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Severn Trent Water's supply area, Kidderminster picks up minerals, such as magnesium or calcium, on the way to your tap. Kidderminsters medium rating means that over time scaling may occur in kettles, sinks, and dishwashers. Where possible acidic sanitisers should be used on limescale prone areas, and water softeners should be used in dishwashers or washing machines to minimize any negative impact.

Can you drink the water in Kidderminster?

Yes! You can drink the water in Kidderminster. The UK Drinking Water Inspectorate has scored Kidderminster water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to further filter or boil your water in order to improve its quality or make it potable.

The water from your taps can occasionally change in taste, however, most of the time this is nothing to worry about, such in the examples listed below:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Kidderminster Water with an earthy smell or taste. This can be particularly notable in the autumn and winter months.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions or concerns about your water's taste, smell or appearance, you should not hesitate to contact Severn Trent Water, who will provide further assistance.

Kidderminster Water Problems

Kidderminster water problems can be varied and include anything from flooding, burst water mains or even to having no water in your home. This is very important to make sure you know what to do and who to contact if you experience a water emergency.

If you notice flooding or a water leak outside your Kidderminster property, you need to do one of the following:

  1. If you are out and about, call or tweet at Severn Trent Water.
  2. If you are near a computer, go to the "Active Incidents" section of Severn Trent's website. From here you can check if there are any ongoing repairs or incidents in your area, and find useful advice on how to proceed.

Kidderminster No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Severn Trent Water outage impacting Kidderminster.

  1. Check that your stop tap is open
  2. Ask your neighbours whether they have the same issue as you.
  3. Check the "Contact Us" or "Report problems" sections of the Severn Trent website for any information explaining why you have no water.
  4. If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Severn Trent for assistance.

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