Lichfield Water: Your Supplier, Contact Info & Rates

If you have just moved home and have some Lichfield water questions, you will be able to find out who handles the Lichfield water supply as well as wastewater services in the information below. Additionally, we will explain how to identify the form of rates that will apply to your home, and what steps you should take if you are experiencing water issues.

Lichfield Water Supplier

Lichfield water is supplied by one water company South Staffordshire Water Here are the main Lichfield water supplier contact details:

Lichfield sewerage and wastewater is provided by Severn Trent.

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Where does South Staffordshire Water come from?

40% of the water supplied by South Staffordshire Water comes from groundwater sources such as aquifers, while the remaining 60% is sourced as surface water from either the Blithfield Reservoir or the River Severn. The water from all of these sources is closely monitored at all times, and goes through a detailed cleansing and purification process before reaching your home.

Water Rates Lichfield

Water rates in Lichfield depend on whether your home has a water meter or not. You can easily find out whether your Lichfield water rates are metered by looking at your water bill. Homes with metered Lichfield water rates will have a meter number listed on their water bills.

Homes that are not metered won't, but they will have the rateable value of the home instead of this. The rateable value part of your Lichfield water rates will have been determined by the local council in the 90s and most likely will not have changed since.

The average water rates Lichfield water residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.

Find out more about how water meters may help you in this essential guide to water meters.

Lichfield Water Hardness

Lichfield water hardness is rated as medium. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in South Staffordshire Water's supply area, Lichfield picks up minerals, such as magnesium or calcium, on the way to your tap. Having medium water means that there is a reasonable chance that you will experience a moderate level of scaling around taps and sinks, and your water will be less efficient at tasks such as washing clothes or dishes. Here are a few things you can do to help minimize the effect of the hardness of your water :

1. Baths, sinks and toilets - Use an acidic sanitiser regularly to clean susceptible surfaces in order to clear limescale deposits.
2. Kettles - Do not overfill your kettle with water, using only as much water as you need. Make sure that you also clean your kettle by half-filling with water and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.

Can you drink the water in Lichfield?

Absolutely! You can rest assured that Lichfield water meets high standards making it very safe to drink. The UK Drinking Water Inspectorate has scored Lichfield water quality a 99.96% in overall mean zonal compliance, meaning that is not necessary to boil or filter Lichfield water to make it potable.

If you notice a change in taste or smell of Lichfield Water this may be due to one of the following reasons:

1. Chlorination is a safe way to ensure hygiene throughout the pipe network and minimize bacterial build up.
2. Seasonal changes in water characteristics can infuse Lichfield Water with an earthy smell or taste.
3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions or are concerned about your water's taste, smell or appearance, you should not hesitate to contact South Staffordshire Water, who will provide further assistance.

Lichfield Water Problems

Lichfield water problems could potentially include anything ranging from burst water mains or having a supply failure in your home. This is why you should make sure that you know what you should do and who you need to contact in the event of having a water emergency.

If you notice a water leak or flooding outside your Lichfield property, you should do one of the following:

1. If you are out and about, call or contact South Staffordshire Water or Severn Trent on social media, depending on whether the issue relates to drinking water or wastewater.
2. If you are near a computer, go to the "Contact Us" section of the South Staffordshire Water or Severn Trent websites to report the problem or find the most appropriate contact number.

Lichfield No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a South Staffordshire Water outage impacting Lichfield.

1. Check the "Incidents" sections of the South Staffordshire Water website for any information explaining why you have no water.
2. Ask your neighbours whether they have the same issue as you.
3. Check that your stop tap is open.

If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

If there is no cold water, not even a trickle, contact South Staffordshire Water for assistance.