Bentley Water: Water Meters, Rates & Info
If you have just moved and have some Bentley questions about your water, you will be able to find out who handles the Bentley water supply as well as wastewater services in the water information below. Additionally, we cover your water hardness, and what you should do if you have an issue with your water.
Bentley Water Supplier
Bentley water is supplied by one water company, Yorkshire Water. Here are the main Bentley water supplier contact details:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Yorkshire Water | 0345 124 2424 | Mon-Fri 8am-6pm, Sat 9am-5pm |
Bentley sewerage and wastewater is also handled by Yorkshire Water.
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Yorkshire Water | 0345 124 2424 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does Yorkshire Water come from?
The majority of the water that Yorkshire Water supplies to the domestic market comes from reservoirs, while the remainder comes from a combination of surface-water sources such as rivers and streams, as well as from groundwater via boreholes. No matter which sources your water has come from, Yorkshire Water carry out extensive and continuous testing to ensure its safety before reaching your home.
Water Rates Bentley
The water rates that apply to your home will vary depending on whether your home is metered, or unmetered. If you are unsure of how to check this, homes that have metered Bentley water rates will have a meter number listed on their water bills. Alternately often if the account number starts with MC, this means that you are a Metered Customer, as opposed to UC, which would be for Unmetered Customers.
If you can't find a bill, you could also take a look around your home for a water meter. These would usually be at the earliest point that water enters the property, which depending on the type of building that you live in could be in the garden, or near the water stop tap, which would usually be located either in the kitchen or garage. If your home has a water meter, this means that your bills will be calculated with your exact usage and metered rates, so it is important to give regular meter readings to ensure billing accuracy.
Homes that aren't metered will have a rateable value of the home instead. The rateable value will have been determined by the local council in the 90s and is unlikely to have changed significantly since then. The rateable value is reviewed every five years and takes into consideration factors such as your property occupancy, size and the availability of services to create an estimated consumption value for your home, which is then applied to your billing.
If you are curious about water meters and are considering having one installed, take a read through Selectra's essential guide to water meters to learn more about their installation along with their pro's and cons.
The average water rates Bentley residents are being charged result in an average water bill of around £491 a year. This amount combines both water supply and sewerage costs.
Are you interested in saving on your water bill? Take a read through this handy guide to water rates, which will give you some great money-saving tips & tricks.
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Bentley Water Hardness
In short, the more minerals present in water, the higher its hardness rating will be. While water enters the water cycle as quite soft, it picks up minerals such as calcium and magnesium as it filters through the rock layers. As a general rule, the more minerals and harder the water is, the less effective it is at tasks such as cleaning and can cause limescale build-ups.
The water in Bentley is rated as hard water. Here are a few tips on how you can combat the effects of hard water in your home:
- Kettles: Avoid overfilling your kettle with water, using only as much water as is necessary for the task at hand. You should also occasionally clean your kettle by half-filling it with water and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove the scale.
- Clothing - Where possible, powder-based detergents should be avoided due to them being less effective at resisting water hardness and minerals, which would mean that your water is less effective at its task. Using liquid-based detergents, particularly those focused on softening clothes and water would be much more beneficial. Additionally, you should occasionally clean your washing machine by adding baking soda and white vinegar directly into the empty drum and setting it to a hot wash. Make sure to wipe down the drum thoroughly afterwards. This process limits and removes limescale build-up.
- Dishwashers: Take advantage of the built-in water softener. Make sure you regularly top it off with dishwasher salt in the appropriate compartment.
- Baths, sinks and toilets: Use an acidic sanitiser regularly will help to remove and slow the accumulation of limescale.
Can you drink the water in Bentley?
Yes! You can drink the water in Bentley. You can rest assured that Bentley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Bentley water quality a 99.96% in overall mean zonal compliance, meaning that your water is perfectly safe to drink. It is not necessary to boil or filter Bentley water to make it potable.
If you notice a change in taste or smell of Bentley Water this may be due to one of the following reasons:
- Chlorination helps to minimize the presence of harmful natural contaminants such as bacteria, and poses no risk to health.
- Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
- Seasonal changes in water characteristics can infuse Bentley Water with an earthy smell or taste.
If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Yorkshire Water, who will provide further assistance.
Bentley Water Problems
Bentley water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Bentley property, you need to do one of the following:
- If you can access a computer, head over to the Yorkshire Water website. On the "Contact Us" page you will find various options about how to report a problem, get in contact, or check what is happening in your area.
- If you aren't at home, you can reach out to Yorkshire Water easily by sending them a message on social media, or by phoning their customer service line.
Bentley No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Yorkshire Water outage impacting Bentley.
- Check that your stop tap is open. If it is in the closed position, this would prevent water flow.
- Ask your neighbours whether they have the same issue as you. If they are having the same problem, this indicates that there is likely a Yorkshire Water outage, details of which should be available on their website.
- Check the "Get in Touch" sections of the Yorkshire Water website for any information explaining why you have no water.
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.
If there is no cold water, not even a trickle, contact Yorkshire Water for assistance.