Brighouse Water: Supplier, Contact & Billing Info

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Have you just moved to Brighouse or have some Brighouse water questions? In this guide, you will be able to find out who handles the Brighouse water supply as well as wastewater services in the water information below. Additionally, we will cover what you should do if you identify a problem with your water supply, and what your regions water hardness rating means for you.

Brighouse Water Supplier

Brighouse water is supplied by one water company, Yorkshire Water. Here are the main Brighouse water supplier contact details:

Brighouse Water Supply Contact
Water Company Phone Number Opening Times
Yorkshire Water 0345 124 2424 Mon-Fri 8am-6pm, Sat 9am-5pm

Brighouse sewerage and wastewater is also handled by Yorkshire Water.

Brighouse Wastewater and Sewage Contact
Water Company Phone Number Opening Times
Yorkshire Water 0345 124 2424 24/7

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Where does Yorkshire Water come from?

Yorkshire Water sources its supply from numerous local reservoirs and boreholes. The water from both sources is closely monitored and tested to ensure that it is of a safe and high quality before reaching your home.

Water Rates Brighouse

Water rates in Brighouse can vary depending on if your home has a water meter. The easiest way to find out if you have a water meter is to take a look at a water bill. Homes that have metered Brighouse water rates will have a meter number listed on their water bills. If you cannot see the meter number, often the account number will also indicate if your property has a meter by using a simple code. For example, if the account number starts with MC (Metered Customer), this would suggest that you have a water meter. If it starts with UC (Unmetered Customer), this would suggest that your home does not have a water meter.

Alternately if you do not have a bill available, you can look around your property for a water meter. These would usually be located either next to the water stop tap, or outside in the garden. If you find a water meter, then your home will have metered rates.

Homes that are not metered won't have metered rates, but they will have the rateable value of the home instead of this. The rateable value part of your Brighouse water rates will have been determined by the local council in the 90s and most likely will not have changed since. This rate is subject to review every five years and takes into account factors such as property size, location, and the availability of local services to create a value that is then used to generate your bill.

The average Water Rates Brighouse water residents are being charged result in an average water bill of around £373 a year. This amount combines both water supply and sewerage costs.

Check out these simple water rates and water meter guides to learn more about how your home is billed, and how you can start saving money on your water

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Brighouse Water Hardness

Brighouse water hardness is rated as soft. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Yorkshire Water's supply area, Brighouse picks up minerals, such as magnesium or calcium, on the way to your tap. Having a soft water rating is a great thing for your home, as this means that limescale accumulation is much less likely, your water will be more efficient at tasks such as cleaning clothes and dishes, and your energy bills will be more efficient in comparison with homes that are in harder water areas.

Can you drink the water in Brighouse?

Yes! You can drink the water in Brighouse. You can rest assured that Brighouse water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Brighouse water quality a 99.96% in overall mean zonal compliance, meaning that your water is perfectly safe to drink. It is not necessary to boil or filter Brighouse water to make it potable.

If you notice a change in taste or smell of Brighouse Water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network. The volume of chlorine is always closely monitored, and helps to minimize bacterial presence in your drinking water.
  2. Seasonal changes in water characteristics can infuse Brighouse Water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Yorkshire Water, who will provide further assistance.

Brighouse Water Problems

Brighouse water problems can include anything from a burst water main or flooding to no water in your home. Thus it is crucially important that you make sure you know what to do and who to contact in the event of having a water emergency.

If you notice a water leak or flooding outside your Brighouse property, you need to do one of the following:

  1. If you are out and about, call or tweet at Yorkshire Water. If the issue is a risk to health or safety it is particularly important that you call so that they can act on the issue as soon as possible.
  2. If you are near a computer, go to the "Get in Touch" section of Yorkshire Water and either call them or request a callback.

Brighouse No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Yorkshire Water outage impacting Brighouse.

  1. Check the "Get in Touch" sections of the Yorkshire Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you. If they are also experiencing the same problem, then there is likely to be a supplier fault affecting the area.
  3. Check that your stop tap is open. If this is in the closed position, this would prevent water from flowing to your taps. Turning it to the open position should resolve your issue.
  4. If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

    If there is no cold water, not even a trickle, contact Yorkshire Water for assistance.

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