Ilkley Water: Meters, Supplier & Quality
Need to find out more about Ilkley water or have just moved home? This guide will provide you with all of the information you need to get started; from who your water and wastewater suppliers are, to your water's quality, and how to find out if you have a water meter.
Ilkley Water Supplier
Ilkley water is supplied by one water company, Yorkshire Water. Here are the main Ilkley water supplier contact details:
Water Company | Phone Number | Opening Times |
---|---|---|
Yorkshire Water | 0345 124 2424 | Mon-Fri 8am-6pm, Sat 9am-5pm |
Ilkley sewerage and wastewater is also handled by Yorkshire Water.
Water Company | Phone Number | Opening Times |
---|---|---|
Yorkshire Water | 0345 124 2424 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does Yorkshire Water come from?
Most of the water that Yorkshire Water supplies to the domestic market comes from surface-water sources such as reservoirs, rivers and streams, as well as from boreholes. No matter which source your water has come from, Yorkshire Water carries out extensive testing to ensure its safety before reaching your home.
Water Rates Ilkley
Properties in Ilkley will have one of two forms of metering: metered, and unmetered. The simplest way to find out which applies to your home is to take a look at your water bill. Homes with metered water rates will have a meter number on their bills, or the account number will start with UC for unmetered customers or MC for metered customers.
If you don't have a bill, you can check around your home to see if you can find a water meter. These would be located in a small box in the ground in your garden, or in the vicinity of the water stop tap in your kitchen or garage. If you have a water meter, you must give your water provider water meter readings. Your provider will bill you according to your usage, and so not providing readings means that they will estimate bills, which may be more expensive.
Homes that are not metered will have a rateable value of the home instead. This considers factors such as property size, location, and the available services to create an estimated usage value that is then applied to your bill.
The average water rates Ilkley residents are being charged result in an average water bill of around £491 a year. This amount combines both water supply and sewerage costs.
If you need further clarification on the ins and outs of water rates and meters, then these simple water meter and water rates guides will help you get to grips with the basics.
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Ilkley Water Hardness
Water hardness ratings in the UK range anywhere from very hard to soft, depending on the area you live in. What dictates how hard a water rates, is the value of dissolved minerals that it contains. As a rule the higher the value of minerals such as magnesium and calcium within your water, the harder the rating will be, and the less effective it will be for domestic use. Your water hardness rating is soft. This means that your home will be less prone to limescale accumulation, your appliances will be more efficient, and your energy bills can be lower than homes in hard water areas.
Can you drink the water in Ilkley?
Yes! You can rest assured that Ilkley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Ilkley water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Ilkley water to make it potable.
If you notice a change in taste or smell of Ilkley water this may be due to one of the following reasons:
- Seasonal changes can give water with an earthy smell or taste. As the source of your water can change throughout the year, so too can it's mineral composition.
- Chlorination is used to safely eliminate harmful bacterial build-ups in your water.
- Plumbing such as a water pipe or tap repairs can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
If you have further concerns about your water, you should contact Yorkshire Water, who will talk you through what's happening.
Ilkley Water Problems
Ilkley water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Ilkley property, you need to do one of the following:
- If you are out and about, call or tweet at Yorkshire Water.
- If you are near a computer, go to the "Get in Touch" section of the Yorkshire Water website and either call them or request a callback. You can also check for active incidents, and when the estimated service resumption may be.
Ilkley No Water
If you have no water in your home, it is important to identify if the issue is related to your home plumbing or a Yorkshire Water outage impacting Ilkley.
- Ask your neighbours if they have the same issue. If they don't you may need to contact a plumber, as the issue could relate to your home's plumbing.
- Check that your stop tap is open. If this is in the closed position, turning it to the open position should allow water to resume flowing. If it doesn't, contact Yorkshire Water.
- Check the "Contact Us" or "Report problems" sections of the Yorkshire Water website for any information explaining why you have no water.
If you have no water, is it only no cold water, or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.
If there is no cold water, not even a trickle, contact Yorkshire Water for assistance.