Northallerton Water: Problems, Contact & Supply
Are you looking to find out more about your Northallerton water supply? In this guide, you will find all you need to know, such as who handles the Northallerton water supply and wastewater services, how to deal with Northallerton's water hardness, and how having a water meter will affect you.
Northallerton Water Supplier
Northallerton water is supplied by one water company, Yorkshire Water. Here are the main Northallerton water supplier contact details:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Yorkshire Water | 0345 124 2424 | Mon-Fri 8am-6pm, Sat 9am-5pm |
Northallerton sewerage and wastewater is also handled by Yorkshire Water.
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Yorkshire Water | 0345 124 2424 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does Yorkshire Water come from?
Most of the water that Yorkshire Water supplies to the domestic market come from surface-water sources such as reservoirs, rivers and streams, as well as from boreholes. No matter which source your water has come from, Yorkshire Water carries out extensive testing to ensure its safety before reaching your home.
Water Rates Northallerton
Your home will have either metered or unmetered rates. If you have metered rates, your water bill should display a meter number. If you can't see this, the account number may start with MC for Metered Customer or UC for Unmetered Customer.
Don't have a water bill? You may be able to find a water meter by searching around your property. These would be located either near the stop tap in the kitchen or garage or in the garden within a small box set into the ground. If your property has a water meter, you must provide regular meter readings so that your water supplier can accurately bill you. Without these, your bill may be inaccurate.
Homes that are not metered will have a rateable value instead. This is based on several factors, such as property size and the availability of local services. This data is then used to create an estimated consumption value of your home, which is then used to generate your bill.
The average water rates Northallerton residents are being charged result in an average water bill of around £491 per year. This amount combines both water supply and sewerage costs.
Our guide to water rates will give you some great tips on how to get started saving on your water bill. Still uncertain if a water meter is right for your home? Selectra's guide to water meters will help you learn more about how water meters work, and if they are the right choice for you.
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Northallerton Water Hardness
Northallerton water hardness is rated as soft. While rainwater itself is soft, water hardness changes as it progresses through the water cycle and picks up minerals. Generally, the more minerals such as calcium or magnesium your water has, the harder it will be rates, and the less effective it will be for household usage. Having water of soft rating means that though you should not see significant limescale accumulation or the deterioration of appliances, and it is generally unnecessary to take additional action to improve your water's quality.
Can you drink the water in Northallerton?
Yes! You can drink the water in Northallerton. The UK Drinking Water Inspectorate has scored Northallerton's water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Northallerton's water to make it potable.
If you notice a change in taste or smell of Northallerton's water this may be due to one of the following reasons:
- Chlorination helps to keep the pipe network clean, but can subtly influence your waters taste.
- Seasonal changes in water characteristics can infuse Northallerton's water with an earthy smell or taste.
- Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints. Repairs on water pipes or taps for example may cause this.
If you have concerns about your water's taste, smell or appearance, you should contact Yorkshire Water, who will assist you further.
Northallerton Water Problems
Northallerton water issues can include anything from burst water mains, flooding or having no water in your home. Take a read through the following points to make sure that you know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Northallerton property, you need to do one of the following:
- If you can access a computer, head over to the Yorkshire Water website. On the "Contact Us" page you will find various options about how to report a problem, get in contact, or check what is happening in your area.
- If you aren't at home, send Yorkshire Water a message on social media (Twitter, Facebook, Instagram), or give them a ring.
Northallerton No Water
If you have no water in your home, you need to find out if the issue is caused by your home plumbing or a Yorkshire Water outage impacting Northallerton.
- Check that your stop tap is open. If it is in the closed position, turning it to the open position should allow water to flow.
- Ask your neighbours whether they have the same issue as you. If they don't, then the problem may be caused by your homes plumbing, and you should contact a plumber.
- Check the "Get in Touch" sections of the Yorkshire Water website for any information explaining why you have no water, and when you can expect your water supply to return.
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.
If there is no cold water, not even a trickle, contact Yorkshire Water for assistance.