Rothwell Water: Hardness, Quality & Source
Do you have some Rothwell water questions or have just moved home? In this guide, you will be able to find out who handles the Rothwell water supply and wastewater services in addition to covering your water's hardness, and what you should do if you have an issue with your water.
Rothwell Water Supplier
Rothwell water is supplied by one water company, Yorkshire Water. Here are the main Rothwell water supplier contact details:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Yorkshire Water | 0345 124 2424 | Mon-Fri 8am-6pm, Sat 9am-5pm |
Rothwell sewerage and wastewater is also handled by Yorkshire Water.
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Yorkshire Water | 0345 124 2424 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does Yorkshire Water come from?
Most of the water that Yorkshire Water supplies to the domestic market come from surface-water sources such as reservoirs, rivers and streams, as well as from boreholes. No matter which source your water has come from, Yorkshire Water carries out extensive and continuous testing to ensure its safety before reaching your home.
Water Rates Rothwell
Your water rates will be split into one of two categories; metered, or unmetered. If you are unsure of which applies to your home, you can check your water bill. Homes that have metered water rates will have a meter number listed on them. Alternatively often if the account number starts with MC for Metered Customer, and UC for Unmetered Customers.
If you can't find a bill, you could also take a look around your home for a water meter. These would usually be at the earliest point that water enters the property, which depending on the type of building that you live in could be in the garden (look for a small box in the ground), or near the water stop tap, which would usually be located either in the kitchen or garage.
If your home has a water meter, remember to give regular water meter readings to your supplier, as this is what they will use to calculate your bill.
Homes that aren't metered will have a rateable value of the home instead. The rateable value will have been determined by the local council in the 90s and is unlikely to have changed significantly since then. The rateable value takes into consideration factors such as your property size and the availability of services to create an estimated consumption value for your home, which is then in turn used to create your water bill.
Trying to decide if having a water meter installed in your home is the right option for you? Take a read through Selectra's essential guide to water meters to learn more about their installation and how they may benefit you.
The average water rates Rothwell residents are being charged result in an average water bill of around £491 a year. This amount combines both water supply and sewerage costs.
Looking for further reading on water rates? Selectra's guide to water rates, will go into greater detail about how your water rates work, along with giving some useful money-saving tips.
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Rothwell Water Hardness
Rothwell water hardness is rated as medium. Having medium water means that your water has picked up a moderate amount of minerals such as calcium or magnesium. The more minerals your water contains, the harder its rating will be, and the less effective it is overall. Having medium hardness rated water means that your water is of moderate efficiency, and in the long term you may see limescale accumulation in areas such as taps and sinks. It may be beneficial for you to use detergents focused on water softening qualities, and to use an acidic sanitiser to clean limescale prone areas.
Can you drink the water in Rothwell?
Yes! You can rest assured that Rothwell water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Rothwell a water quality score of 99.96% in overall mean zonal compliance meaning that all recommended safety guidelines are met, and it is not necessary to boil or filter Rothwell water to make it potable.
If you notice a change in taste or smell of Rothwell Water this may be due to one of the following reasons:
- Chlorination ensures the health of the water pipe network while being safe to consume.
- Plumbing such as tap or pipes can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
- Seasonal changes in water characteristics and mineral values can infuse Rothwell Water with an earthy smell or taste.
If would like to find out more about the quality of your water, where it comes from, or further information on its safety, you should contact Yorkshire Water, who will provide further assistance.
Rothwell Water Problems
Rothwell water problems can come in various forms, including anything from burst water mains, flooding or even having no water supply in your home. This is why you should make sure you know how to troubleshoot your problems, and what your next steps are.
If you notice a water leak or flooding outside your Rothwell property, you need to do one of the following:
- If you aren't at home, you can reach out to Yorkshire Water easily by sending them a message on social media (Twitter, Facebook, Instagram), or by phoning their customer service line.
- If you can access a computer, head over to the Yorkshire Water website. On the "Contact Us" page you will find various options about how to report a problem, get in contact, or check what is happening in your area.
Rothwell No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Yorkshire Water outage impacting Rothwell.
- Check that your stop tap is open. If it is in the closed position, this would prevent water flow.
- Check the "Get in Touch" sections of the Yorkshire Water website for any information explaining why you have no water.
- Ask your neighbours whether they have the same issue as you. If they are having the same problem, this indicates that there is likely a Yorkshire Water outage, details of which should be available on their website.
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.
If there is no cold water, not even a trickle, contact Yorkshire Water for assistance.