Selby Water: Quality, Hardness & Source
Do you have some Selby water questions or have just moved home? In this guide, you will be able to find out who handles the Selby water supply and wastewater services in addition to covering your water's hardness, and how to identify the type of rates that apply to your home.
Selby Water Supplier
Selby water is supplied by one water company, Yorkshire Water. Here are the main Selby water supplier contact details:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Yorkshire Water | 0345 124 2424 | Mon-Fri 8am-6pm, Sat 9am-5pm |
Selby sewerage and wastewater is also handled by Yorkshire Water.
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Yorkshire Water | 0345 124 2424 | 24/7 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does Yorkshire Water come from?
Most of the water that Yorkshire Water supplies to the domestic market comes from surface-water sources such as reservoirs, rivers and streams, as well as from boreholes. No matter which source your water has come from, Yorkshire Water carries out extensive and continuous testing to ensure its safety before reaching your home.
Water Rates Selby
Your water rates will be split into one of two categories - metered, or unmetered. You can check your water bill to find out which applies to your home. Homes that have metered water rates will have a meter number listed on them. Often the account number may start with MC for Metered Customer, and UC for Unmetered Customers also.
If you don't have a bill, you could also take a look around your home for a water meter. These would usually be in the garden (look for a small box in the ground), or near the water stop tap in the kitchen or garage.
If your home has a water meter, you must give regular water meter readings to your supplier, as this is how they calculate your bill.
Homes that aren't metered will have a rateable value (unmetered rates)of the home instead. The rateable value takes into consideration factors such as your property size and the availability of services to create an estimated consumption value for your home, which is then used to create your bill.
Selectra's essential guide to water meters will walk you through everything you need to know about water meters and their benefits.
The average water rates Selby residents are being charged result in an average water bill of around £491 a year. This amount combines both water supply and sewerage costs.
Looking for further reading on water rates? Selectra's guide to water rates, will go into greater detail about how your water rates work, along with giving some useful money-saving tips.
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Selby Water Hardness
Selby water hardness is rated as hard. Waters hardness rating is based on the value of dissolved minerals such as magnesium or calcium that it contains. The higher that the value of these minerals is, the harder and less effective your water rating will be in general.
Selby water's hard rating means that your home will be prone to scaling in kettles, sinks, dishwashers and toilets, and even the deterioration of appliances. Here are a few things you can do to combat hard water:
- Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.
- Baths, sinks and toilets - Clean these areas with an acidic sanitizer. This will help to reduce and slow the accumulation of limescale deposits.
- Kettles - Avoid overfilling your kettle. Clean your kettle by half-filling it and adding two tablespoons of white vinegar, leave it for four hours to loosen scale build-up.
- Clothing - Liquid detergents should be used rather than powder detergents due to them being more effective at resisting water hardness. Additionally, you should clean your washing machine by adding baking soda and white vinegar directly into the drum and setting it to a hot wash. Make sure to wipe down the drum thoroughly afterwards.
Can you drink the water in Selby?
Yes! You can rest assured that Selby water meets high standards making it safe to drink. Selby water was given a mean zonal compliance score of 99.96% by The UK Drinking Water Inspectorate. Meaning that all recommended safety guidelines are met, and it is not necessary to boil or filter Selby water to make it potable.
If you notice a change in taste or smell of Selby Water this may be due to one of the following reasons:
- Plumbing such as tap or pipes can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
- Chlorination ensures the health of the water pipe network while being safe to consume.
- Seasonal changes in water characteristics and mineral values can infuse Selby Water with an earthy smell or taste.
If would like to find out more about the quality of your water have concerns about its safety, you should contact Yorkshire Water, who will provide further assistance.
Selby Water Problems
Selby water problems can come in various forms, including anything from burst water mains, flooding or even having no water supply in your home. This is why you should make sure you know how to troubleshoot your problems, and what your next steps are.
If you notice a water leak or flooding outside your Selby property, you need to do one of the following:
- If you can access a computer, head over to the Yorkshire Water website. On the "Contact Us" page you will find various options about how to report a problem, get in contact, or check what is happening in your area.
- If you aren't at home, you can reach out to Yorkshire Water easily by sending them a message on social media (Twitter, Facebook, Instagram), or by phoning their customer service line.
Selby No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Yorkshire Water outage impacting Selby.
- Check that your stop tap is open. If it is in the closed position, this would prevent water flow.
- Check the "Get in Touch" sections of the Yorkshire Water website for any information explaining why you have no water.
- Ask your neighbours whether they have the same issue as you. If they are having the same problem, this indicates that there is likely a Yorkshire Water outage.
If you have no water, is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.
If there is no cold water, not even a trickle, contact Yorkshire Water for assistance.