York Water: Rates, Contact, Water Quality Info - Selectra

York floating in a bubble with an open water tap

If you just moved and have some York water questions, you will be able to find who handles the York water supply as well as wastewater services in the water information below. Additionally, we have tips on how to deal with York water hardness so that you can enjoy quality tap water in your home.


York Water Supplier

York Water is supplied by one water company, Yorkshire Water. Here are the contact details for your York water supplier:

York Water Supply Contact
Water Company Phone Number Opening Times
Yorkshire Water 0345 124 2424 Mon-Fri 8am-6pm, Sat 9am-5pm

York sewerage and wastewater is handled by the same company. Here are York sewerage and wastewater contact details:

York Wastewater Contact
Water Company Phone Number Opening Times
Yorkshire Water 0345 124 2424 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Selectra manSelectra blue

Save money on your home bills with Selectra

Selectra is currently closed. You can leave your phone number and get a free callback.

Ad

Water Rates York

Water rates in York depend on whether your home has a water meter or not. You can easily find out whether your York water rates are metered or not by looking at your water bill. Homes with metered York water rates will have a meter number listed on their water bills.

Homes that are not metered won't, but they will have the rateable value of the home instead. The rateable value part of your York water rates will have been determined by the local council in the 90s and will probably not have changed much since then.

If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near to the stop tap.

If you want to read more about water meters? check out Selectra's essential guide to water meters.

The average water rates York residents are being charged result in an average water bill of around £401 a year. This amount combines both water supply and sewerage costs, and is below the UK average of £408.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

Selectra manSelectra blue

Save money on your home bills with Selectra

Selectra is currently closed. You can leave your phone number and get a free callback.

Ad

York Water Hardness

York water hardness is rated as hard water. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in York Water's supply area, York water picks up minerals, such as magnesium or calcium, on the way to your tap.

York water's hard rating means that the hard water in your home will lead to scaling in kettles, sinks, dishwashers and loos. There are ways to mitigate hard water furring or scaling in York.

  1. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Do not overfill your kettle with water in, general. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.]

Can you drink the water in York?

Yes! you can drink the water in York. York water meets the highest standards to make the water safe to drink. The UK Drinking Water Inspectorate has scored York water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter York water to make it potable.

If you notice a change in taste or smell of York water this may be due to one of the following reasons:

  1. Chlorination which is a safe way to ensure hygiene throughout the entire pipe network.
  2. Seasonal changes in York can give the water an earthy smell or taste.
  3. Plumbing may also contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Yorkshire Water.

York Water Problems

York water problems can include anything from a burst water main or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your York property, you need to do one of the following:

  1. If you are out and about, call or tweet Yorkshire Water
  2. If you are near a computer, go to the "report a leak" section of Yorkshire Water and fill out the online form.

York No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Yorkshire Water outage impacting York.

  1. Check the "In Your Area" sections of the Yorkshire Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Yorkshire Water for assistance.

York Water Discolouration

If the water in your home is discoloured, the issue might be a Yorkshire Water issue impacting York.

  1. Changes to the colour of the water in York may happen after a pipe has burst and has then been repaired
  2. Or, Yorkshire Water could have been carrying out upgrade work on the pipes in York
  3. Water Discolouration is not harmful, it's usually temporary and short-lasting. It can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Yorkshire Water for assistance.

Updated on

The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.