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Npower - Contact Details



If you are interested in learning more about the provider 'Npower' then click here to be redirected to our guide.


Sales Contact

Telephone number: 0800 22 9999
Lines open Monday - Friday: 8am - 8pm, Saturday: 8am - 6pm

Visit their website
 
Click here to get a quote


Customer Service Contact

Telephone number: 0800 073 3000 or 0330 100 3000
Lines open Monday - Friday: 8am - 8pm, Saturday: 8am - 6pm

Contact via minicom or textphone: 0800 413 016

If you wish to speak to a member of the customer service team via live chat, click here to be redirected.

If you are already a customer of Npower you can send them a message regarding your account etc. here.s

Visit their website

You can send a letter to Npower via:
Npower
PO Box 177
Houghton-le-Spring
DH4 9AQ


Complaints

You can fill in a complaint form by clicking on one of the following options:
Gas & Electricity
Boilers & Heating

Email Address: complaints@npower.com
Telephone number: 0800 316 9328 or 0330 100 8628

If you wish to make a complaint via mail, you should send your letter to the appropriate department:

For electricity and gas complaints
npower Group Ltd
PO Box 177
Houghton le Spring
DH4 9AQ

For boilers and heating complaints
Customer Relations Team
npower
PO Box 130
Worcester
WR4 9ZX


DNO information

Do you need information about your Distribution Network Operator? Click on one of the following links:

SP Distribution
Scottish & Southern Energy Networks
Electricity North West
Northern Power Grid
Western Power Distribution
UK Power Networks

Don't know who your DNO is? Don't worry, click here and find out.


Gas Distributor Information

Do you need information about your area gas distributor? Click on one of the following links:

National Grid
SGN
Wales & West Utilities
Northern Gas Networks

Don't know who your area gas transporter is? Don't worry, click here and find out.


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