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*Of customers who made a saving on a three-year business energy contract when switching through our trusted partner Bionic, the average amount saved was £1,305. Based on data between January 2020 and May 2020.
About Selectra's Service
Who Are We?
Selectra was created in 2007 by Aurian de Maupeou and Xavier Pinon. Initially, the aim was to help French customers save on their energy bills following reforms that opened the French gas and electricity markets to competition for the first time in 60 years. Selectra UK opened in 2017 to help customers in the UK sign up to energy and broadband deals. You can read more about the history of Selectra and our values here
Getting the best deal on household expenses such as energy, internet, TV and insurance isn’t always easy. Clear information can sometimes be difficult to find, comparing offers is often a time-consuming hassle, and just getting through to someone on the phone can be a challenge. Here at Selectra, we help you sign up to energy and broadband deals without hassle.
We strive to provide a one-stop site for people who are interested in signing up to a different energy or broadband provider. We are convinced that looking for a cheaper deal shouldn't be a hassle, and therefore aim to make the process simpler by saving people time and money by offering them customised quotes from our partners. On our website, we aim to provide clear information about energy and broadband products. We work closely with select providers in the UK in order to ensure great service to our users.
Frequently Asked Questions about Selectra's service
Is Selectra's Service Free of Charge?
Customers can visit the Selectra website and call our Energy and Broadband teams for free. Our service is free to use for customers because we receive commission from our supplier partners for connecting them with new customers. This process does NOT affect the price for the customers. The commission we receive does not influence the recommendations that we provide to you. It is of utmost importance to us that our customers have a positive experience and are satisfied with our services.
Does Selectra work with all the suppliers on the market?
Selectra doesn't work with all the suppliers on the market. We offer a selection of products from a carefully selected panel of suppliers. We choose the providers we partner with based on a number of criteria including: customer service, green credentials and value for money.
|Energy Providers||Broadband & Mobile Providers||Home Assistance Providers|
|EDF Energy||Origin Broadband||BeSmart|
|People's Energy||Pop Telecom|
|Bionic||Direct Save Telecom|
How long does switching take?
It usually takes on average between four to six weeks to switch business energy suppliers, though your business circumstances or an objection from your current supplier can affect switching times. If you decide to switch and the process takes longer than six weeks, you should contact your supplier for a progress update.
When you switch your business energy supplier, our partners Bionic will notify both your current and new energy providers to ensure a smooth transition. Your new business energy supplier will then get in touch with information about when the switch will take effect.
Will my business energy supply be disrupted when switching?
You can rest assured that there will be no break in your gas or electricity supply when you switch business energy supplier. You will not experience any sort of power cut during the switch, and no one should have to come to your business premises to replace any meter, pipes or cables.
Does my business credit score affect my ability to switch business energy suppliers?
If your company has a low credit score, a short credit history, or is in a high-risk industry, your options for energy suppliers and tariffs may be more limited. While some energy providers will not offer energy deals to businesses with bad credit, others may charge inflated rates or a premium to reflect the increased risk.
What to Do If You Find Misleading or Incorrect Information in Our Content
At Selectra, we always strive to provide the most accurate information. We have an in-house content team that aims to offer the best experience on our website. You can read about our authors and content team here. All the content on our site is believed to be accurate at the time of publishing. However, due to changes in prices and suppliers over time, there may be inaccurate or outdated information on some of our pages.Please inform us of any inaccuracies you may find, by contacting us at our email. Your feedback will help us provide the best experience to all our users.
Selectra provides all content on its websites in good faith. Selectra shall have no liability for the accuracy of the information found on the website due to changes in prices or information over time. The information presented on the website does not constitute the basis for a contractual agreement or quote. If you have any further questions, please do not hesitate to contact us at email@example.com
Your right to privacy is important to us as we want you to feel safe and comfortable using our website. Please read about our Privacy and Cookies Policy here.