Join over 500,000 Selectra customers who have switched to cheaper energy!
- Save up to £461* a year on your gas and electricity bills
- Use our comparison tool to switch online in just 10 minutes!
Frequently Asked Questions
How does switching work?
The switching process is easy! Simply enter your postcode to find the cheapest gas and electricity tariffs in your area and then choose the tariff and supplier that suits you.
Next, fill in your name, contact details and payment details and confirm your switch to your chosen supplier. Once you have completed the process, your details will be passed securely to your new supplier who will handle the changeover from your current supplier.
You will receive an email confirming your switch and outlining the details of your new supplier and tariff.
How long does switching take?
You should receive a welcome pack from your new supplier within a few weeks and they will inform you of the switchover date.
How are the prices calculated?
Our comparison calculator takes your current gas and electricity usage details or typical spending that you enter and compares it with tariffs for a wide range of UK suppliers to see who can offer you the best deals. The calculation takes into account a number of different factors including where you live, your energy usage, whether you have Economy 7, your preferred payment method and whether you are looking for a dual fuel or single fuel tariff.
Comparisons use the most up-to-date energy prices that are available and the tool is updated often within hours of a price change being announced, meaning that the results you see are as accurate as possible.
Does the quality of electricity or gas vary by supplier?
Regardless of the supplier, electricity and gas are always distributed by the same network operators, which ensure the quality and continuity of energy distribution. These network operators also provide technical services for meters as well as network troubleshooting.
Will there be a break in my supply when I switch supplier?
The change of supplier is automatic and your new supplier will handle everything for you. You will not have to change or amend your electricity meter and/or gas and the network and distributor remain the same. There is, therefore, no risk of losing your energy supply.
Can I change my mind if I am not satisfied with a supplier?
Offers of electricity and natural gas for individuals are all non-binding. The customer can, therefore, change the offer at any time without charge or notice.
Is the Selectra comparison tool unbiased?
The Selectra comparison tool is powered by our partner Energy Helpline and compares all the electricity and gas tariffs with the suppliers they have agreements with. Whilst they do not compare every single tariff and energy supplier on the market, they do compare a wide range. Energy Helpline are accredited by Ofgem so you can be confident that they are trustworthy and impartial and you will be shown the best deals available to you.
In the interests of transparency, below is a list of suppliers who Energy Helpline have commission agreements with:
- Affect Energy
- Better Energy
- Brilliant Energy
- Bristol Energy
- British Gas (Scottish Gas & Nwy Prydain)
- Co-operative Energy
- Economy Energy
- EDF Energy
- Flow Energy
- Future Energy
- GB Energy Supply
- Good Energy
- Green Energy UK
- Green Network Energy
- Green Star Energy
- LoCO2 Energy
- Octopus Energy
- Our Power
- Ovo Energy
- Places for People Energy
- Robin Hood Energy
- Sainsbury's Energy
- Scottish & Southern Brands (SSE, SSE Atlantic, SSE Southern Electric, SSE Scottish Hydro, SSE Swalec and M&S Energy)
- Spark Energy
- Together Energy
- Toto Energy
- Zebra Power
*10% of customers switching their gas and electricity suppliers with energyhelpline (and their partners) between 1st Jan 2018 and 30th June 2019 saved £461 or more. Survey of over 100,000 switches. Energyhelpline compares all publicly available energy tariffs under the OFGEM Confidence Code.