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UK business energy supplier

Total Gas and Power business

Founded in 1987 and headquartered in Redhill, Surrey, Total Gas and Power supplies gas and electricity to UK businesses. Compare tariffs, contract terms, customer service and complaints below.

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Founded 1987 Over 200,000 organisations Redhill, Surrey B2B specialist

Founded

1987

Years supplying UK businesses

Customers

Over 200,000 organisations

Business sites served

Fuels

Electricity and gas (single or dual fuel)

Energy types offered

Business sizes

SMEs, large industrial and commercial companies, public-service and non-profit organisations

Customer segments served

About

Who is Total Gas and Power?

Founded in 1987 as AGAS Ltd, Total Gas and Power is one of the largest business energy suppliers in the United Kingdom, providing gas and electricity to more than 200,000 organisations. Part of the TotalEnergies group, it supplies SMEs through to large industrial and commercial companies, plus public-service and non-profit organisations. The supplier offers Automated Meter Reading, a green "Eco-Energy" tariff option and EV-charger and solar installations alongside its core gas and electricity contracts.

Registered as Total Gas & Power Ltd (part of TotalEnergies), Total Gas and Power uses this legal name for Ofgem licence filings, B2B contracts and any formal communications. The trading name customers see on invoices is the shorter, recognisable form.

The company is headquartered in Redhill, Surrey, where it runs its commercial operations, account management and regulatory liaison with Ofgem.

Total Gas and Power was established in 1987. A longer track record means more years operating under Ofgem rules and a wider history of business-customer relationships.

Total Gas and Power is part of the TotalEnergies SE group, which provides shared governance, financial backing and a wider pool of expertise in wholesale trading, hedging and regulatory work.

The company is regulated by Ofgem, and complaints fall under the Energy Ombudsman alternative dispute resolution scheme,but only for microbusinesses with under 10 staff and under £2m turnover. Larger I&C customers must take complaints through commercial dispute resolution.

Contracts

Total Gas & Power tariff types

Business energy is priced bespoke to your annual consumption and contract term. The headline contract shapes below are the ones you will see on a Total Gas and Power quote.

Term

Gas Standard Variable Tariff

Term

Electricity Standard Variable Tariff (NHH single-rate)

Term

Electricity Standard Variable Tariff (NHH multi-rate)

Review

Total Gas and Power,pros and cons

Total Gas and Power is a credible choice for businesses of any size that want the operational comfort of a major energy group. Tariffs are competitive and the product range is broad enough to cover SMEs through to multi-site corporates. Its parent's 2050 net-zero pledge and growing renewable fuel mix are steps in the right direction, but pure-renewable specialists like Pozitive Energy or British Gas Lite remain a better fit for organisations that need 100% green electricity as standard.

Strengths

  • One of the largest business energy suppliers in the UK, supplying more than 200,000 organisations.
  • Backing of the TotalEnergies group brings financial stability and long-term supply security.
  • Trustpilot reviews skew strongly positive — 61% "Excellent", 31% "Great" at the time of writing.
  • Wide product range — single-fuel, dual-fuel, Automated Meter Reading, Eco-Energy green tariff, EV-charger and solar installations.

Watch-outs

  • Reports of long hold times on the customer-service line — sometimes over an hour during peak periods.
  • Mid-table ranking in Citizens Advice non-domestic supplier league (9th of 14 large suppliers at the time of writing).
  • Parent group still has heavy oil-and-gas exposure despite net-zero pledges.

Renewables

Total Gas and Power green credentials

Increasingly renewable fuel mix, with an "Eco-Energy" green tariff available as an opt-in. Parent TotalEnergies has pledged carbon net-zero by 2050.

Timeline

Total Gas and Power: key dates

A short timeline of Total Gas and Power: founding, milestones, regulatory events.

  1. 1987

    AGAS Ltd founded — the entity that would become Total Gas and Power.

  2. 2021

    Total rebrands globally as TotalEnergies, with the UK B2B arm trading as TotalEnergies Gas and Power.

Save up to £600 per year
Independent comparison

Is Total Gas & Power the cheapest option for your business?

UK businesses can save up to £600 per year by switching to a supplier whose contract shape fits their actual usage profile. Get a free, no-obligation quote from a Selectra B2B broker in under two minutes.

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Common questions

Total Gas and Power,frequently asked questions

Total Gas and Power is regulated by Ofgem under a non-domestic supply licence. Whether it suits your business depends on your annual consumption, contract term and whether you need extra services (HHM, green certification, smart-meter rollout). Always compare delivered p/kWh including VAT and CCL before signing.

Switching takes between three weeks and two months for a business contract, longer than the domestic five-working-day rule. Total Gas and Power will run a credit check, request your annual consumption and a recent meter reading, and arrange the transfer with your current supplier. Supply is never interrupted during the switch.

Fixed and flexible-price contracts, energy-management plans, multi-site agreements. Standard variable / deemed rates apply out of contract.

Most UK fixed-term business contracts include termination fees if you switch mid-contract. The supplier must accept your renewal notice in the final 30 to 60 days before the contract end-date (the renewal window varies by supplier and is set out in the original contract). Outside that window you are tied in unless you pay the exit charge.

You can reach Total Gas and Power on 0333 003 7874, Mon-Fri: 9am-5pm. For a full breakdown of phone lines (sales, emergency, complaints, meter readings, account moves), see the Total Gas and Power contact page.

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