Which Provider Is The Best Mobile Network In The UK?
Everyone is different, as are their mobile needs. And there’s a lot to consider when choosing the right mobile plan or Pay As You Go SIM. It’s worth considering pricing, network coverage, data, calls, texts, benefits, rewards and customer service quality among other things. Here at Selectra, we wholeheartedly believe that it’s always worth shopping around for the right deal. There are loads of UK mobile networks on the scene and choosing the right mobile deal can be overwhelming to say the least. We want to make this process easy for you, so we’ve put together the essential UK mobile providers guide. You can see information on each mobile carrier including their general pricing so that you can decide on the best mobile network for you.
- Things to consider when switching providers
- Are you better off with Pay As You Go SIM than a pay monthly contract? If you don’t need a new mobile device then it’s an option worth considering.
- Are you better off with a smaller provider? We’ve included information on smaller providers as well as the big Telecom giants below to keep you fully informed on what’s out there.
- You can now switch providers over text, so no long waiting times over the phone or awkward breakup conversations with your provider.
ID Mobile is powered by the Three network and their benefits for customers include relatively low prices and lots of extras. With ID Mobile you can choose from pay monthly, Pay As You Go or SIM-only plans.
A huge upside to opting for ID mobile is that your data will also be rolled over each month if you have any left over. However it’s worth noting that they don't offer huge amounts of data in the first place. So if you’re a data addict, ID Mobile probably isn't the best choice for you.
Save on data usageAre you wanting to save money on your monthly phone bill? Mobile data is becoming more and more of a monthly staple and although text and call allowances are now often unlimited the same is usually not the case for data. We’ve put together some handy tips and tricks for managing your data, give it a read.
Lebara mobile is a Vodafone piggybacker that primarily focuses on international communities who frequently make phone calls to friends and families in other countries. They offer SIM-only plans and nothing else.
Lebara has a very specific target market and if you’re not a regular international caller, you’re probably better off considering other options.
Three is one of the top four networks in the UK, and offers customers a wide range of choices in terms of unlimited data, monthly plans and PAYG plans. Three have tailored their services toward data and streaming addicted customers. If you are a data-hungry person, Three could be the right option for you.
If you have a large appetite for movies and music, Three offer some great options for streaming that won’t eat up your data allowance. Even if you are not a big data user, Three provides some really affordable Pay As You Go packages that could be just the ticket.
Although Three has received some complaints, customers are relatively happy with the customer service they offer, and the selection of plans they are able to choose from.
Voxi (launched by Vodafone) has its own unique target market: the under-25s. In an attempt to make themselves more attractive to this target market, their focus is primarily on social media. All their customer service is performed online and in that sense they can be considered a truly modern mobile phone provider.
The fact that all Voxi customer service is performed online could be an issue for some, but seeing as Voxi is aimed at technology-savvy young people, those who fit that bill might prefer the digital approach to a more traditional one.
Smarty, run by Three, is a simple and straightforward network with just five SIM-only options on the market. If you already have a mobile phone and are looking for a simple and affordable deal, Smarty could be perfect for you. Since Smarty is quite a new provider, there is not a lot of information about their customer service available online, or any Ofcom data for that matter, but from what is available, customers have given a roughly average score to their provider.
FreedomPop is probably the only mobile network provider to offer plans that are completely free. Yes, that’s right - completely free. FreedomPop offers some plans which don’t need to be paid for at all, but we would recommend keeping your expectations relatively low when it comes to these.
If you are using a free plan, you might sometimes have to put up with a weak signal or crackly phone calls. They also offer paid plans where you might have better results. Some of the customer service reviews aren't great, but for a network that has some free plans, this probably isn't too surprising. Opting for this provider might save you money, and the free plans could work for you, so whilst we don’t think the quality is the best, we wouldn’t say you should rule them out all together either.
POP Telecom is a small, family-owned mobile network which offers phone and broadband deals. The provider focuses on simple services for very specific target markets, from elderly people to gamers.
It is worth noting that POP telecom does not perform the best for customer service in the eyes of customers. You can only contact them during normal business hours but the website will tell you that they are always available, which is a little bit confusing from the offset.
If you fit into one of their target markets though, POP could be the right option for you. But be wary as apart from the disappointing customer service reviews, POP telecom also had a small legal hiccup not too long ago where they didn’t file their accounts.
Looking for a UK SIM card?There are a few things to consider when taking out a UK phone contract or getting your UK SIM, so we’ve put together a step by step guide to getting a UK SIM or phone that will help ease you through the process. Do yourself a favour and check it out.