Who Supplies My Gas? Find Your Energy Provider

Person in front of a blue gas flame and question marks

Trying to find the best gas-only or dual fuel energy deal for your home? Before you can compare energy prices, you’ll need to know who supplies your gas and what tariff you’re on.

Looking for your electricity supplier instead?If you’re not on a dual fuel tariff, your electricity provider may be different from your gas supplier. Visit who is my electricity supplier to find out more.

Whether you’ve just moved into a new home or have simply forgotten the name of your current gas supplier, there are a number of ways to find out who your gas provider is and see whether you’re getting a good deal or not.

According to a recent survey, a fifth of all bill payers don’t know who their home energy supplier is, while a further 25% didn’t realise they were on the most expensive tariff. Switching your utilities providers is one of the quickest and easiest ways to save money, but before you can start comparing quotes, you’ll need to know who currently supplies energy to your home.

I need to find out who supplies my gas in my current home

There are several easy ways to find out who supplies your gas at home:

Gas flame in a glass box
  1. Check your energy bills or top-up card: If you have any gas bills or statements to hand, you should be able to find the supplier name and tariff information at the head of these. If you’re on a prepayment energy plan - as opposed to a fixed rate tariff paid by direct debit - the supplier’s brand may be on your top-up key or card.
  2. Search your email inbox: With many gas suppliers offering the option to switch to paperless bills - and some tariffs now even being exclusively online - you may not receive your statements in the post anymore. Search ‘energy’ or ‘gas’ in your email inbox to see if you can find your provider’s details there. Even if you haven’t chosen to go paperless, your supplier may have set up an online account when you first signed up.
  3. Scan your bank statements: Try logging in to your online banking or looking at your paper bank statements to see if any supplier name jumps out at you.
  4. Take a look at your smart meter: With the government’s aim of having a smart meter in most homes by 2025, you may have an in-home display (IHD) already. Take a look and see if your gas supplier’s branding is on it.
  5. Get in touch with MPAS: Finally, you can try the Meter Point Administration Service (MPAS) on 0870 608 1524. Calls cost 7p per minute plus your standard network charge. Make sure you have your Meter Point Reference Number (MPRN) handy when calling, as this is what is used to identify your gas supplier. Your MPRN is a ten digit gas number which can usually be found on your bills and gas meter.

Gas outage or emergency?If you think you’ve lost your supply or can smell gas, call the Gas Emergencies Service immediately on 0800 111 999. This line is open 24 hours a day, seven days a week.

How do I find out who supplies my gas in my new home?

When moving home, arranging your energy supply may be low on your list of priorities. However, notifying your current supplier and finding out who supplies the gas in your new home are key to making sure you’re not spending more than you should on energy costs.

When you move into a new property, you’ll most likely automatically be placed on a ‘deemed’ tariff. These are usually the most expensive gas prices energy providers have to offer, so by knowing who your gas supplier is, you’ll be able to get in touch and switch to a cheaper alternative.

Here’s how to find out who supplies your gas:

  1. Ask your landlord, letting agent, housing developer or previous tenant: If you’ve just moved into a new home, you might be able to find out by asking the letting agent, landlord or previous tenant which energy company supplies your gas. If you’re moving into a new build, the developer may have arranged for the same provider to initially supply all of the properties on-site.
  2. Keep an eye on the post: If the landlord or previous tenant has cancelled their gas tariff, you’ll usually receive a letter in the post addressed to ‘the occupier’ with all the information about your gas supplier. Alternatively, you may find that the previous occupant has left behind an energy bill, which will contain both the provider and tariff information.
  3. Call MPAS: Your last option is to call the Meter Point Administration Service (MPAS) on 0870 608 1524. Calls to this number cost 7p per minute plus your carrier’s standard rate. You’ll need to have your Meter Point Reference Number (MPRN) to hand when calling, as this is how they will identify your gas supplier. This ten digit gas supply reference can usually be found on both your energy bills and your gas meter.

Dual fuel tariffsIf you have both gas and electric in your home, you may be on a ‘dual fuel’ tariff. This means the same company provides both your gas and electricity supply. Often, you’ll receive a discount on this kind of tariff.

I’ve just moved home - how do I get a gas supply?

If you’ve just moved into an electricity-only property and would prefer to heat your home using a gas boiler, see our guide on how to set up a new gas connection and get hooked up today.

Moving? Selectra could help you set up your energy account.

Our energy experts help you pick the right gas and electricity tariffs from our panel of suppliers.

Selectra receives commission from selected partner providers on sales of products and/or services.

Who supplies my business gas?

The simplest way to find out who supplies the gas at your business premises is to get in with your landlord or the previous owner.

If this isn’t possible, there may be old bills or statements left lying around, which can also help you to identify your business energy supplier.

I know who supplies my gas - how can I switch energy plans?

Now you know who supplies your gas, you should contact them to provide your details, the date you moved in and an initial meter reading. Using this information, they will create an account for you and place you on a ‘deemed’ tariff until a new contract is agreed. This is usually the supplier’s highest rate, so it pays to shop around and check if you’re better off on another tariff or with a different supplier altogether.

Can I switch to renewable gas?More and more suppliers are beginning to offer green tariffs with a percentage of their energy sourced from biogas, which is produced by breaking down organic matter such as farm waste. While 100% renewable gas is not yet widely available, carbon emissions on sustainable gas tariffs are usually offset. Learn more by visiting green gas.

What information do I need to switch my gas supplier?

Gas flame and energy bill savings

To compare gas prices and find the cheapest deal, we’ll need a couple more bits of information, including your current tariff and energy usage. You can either use a previous bill or our handy energy consumption calculator to work this out.

Here at Selectra, we pride ourselves on making the switch as easy as possible. Once you’ve chosen the best deal for your home, you can sit back and relax. We’ll take care of contacting your previous gas supplier and setting up your account details with your new energy provider.

The only thing needed on your end is a meter reading on the day of the supplier switchover so your previous energy provider can send you a final bill or refund your account, if you are still in credit.

How long does it take to switch?

Switching can take up to 21 days, including a 14-day ‘cooling-off’ period when you are free to cancel your new contract with the supplier, should you decide to change your mind. Your gas supply will remain uninterrupted throughout the whole process, so you don’t need to worry about being left in the cold at any moment.

Energy saving tipsNow you’re all set with your new gas supplier, find out how to save even more with our handy energy-efficiency tips!

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The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.