Who Supplies My Gas? How To Find My Gas Supplier

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Who supplies my gas? Who is my gas supplier? All these questions you’ve probably wondered about at some point if you haven’t switched providers before. In this guide, we go through how you can find out who supplies your gas and how you can switch!


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How To Find Out Who Supplies My Gas?

Whether you’ve just moved into a new home or have simply forgotten the name of your current gas supplier, there are a number of ways to find out who your gas provider is and see whether you’re getting a good deal or not.

Whatever your situation, our guide will show you all the ways you can identify who your gas supplier is!

Looking for your electricity supplier? If you’re looking for your electricity supplier, it’s more or less the same process as finding your gas provider. Usually the two are bundled together in a dual-fuel tariff, but sometimes they are separate companies.

Check out our Find My Electricity Supplier guide to find out more!

Who Supplies My Gas in My Current Property?

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There are many ways to find out who supplies the gas to your current property, however first of all you should make sure that you are the one responsible for paying. If you are renting, you should check your rent contract to see if your gas bill is included. If it is, you won’t need to worry about who it is!

There are several ways to find out who your gas supplier is. Depending on the type of meter and payment method you have you have a variety of options:

  1. Check your energy bills
    Have a rummage through your post to see if you can find an energy bill. If you have a dual-fuel tariff, the chances are you’ll be able to find your gas bill on the same bill as your electricity. You’ll be able to see who your supplier is on the bill.
  2. Look at your emails
    Nowadays, you’re more likely to have missed your gas bill because they’ve been sent by email rather than through the post. Have a look at your email inbox and see if you accidentally ignored it as spam!
  3. Take a look at you top-up card
    If you have a prepayment meter, you’ll probably have a top-up card for your gas that you take down to the shop. You’ll usually have the name of your supplier on the card, but this isn’t always the case since you can use any card with any supplier.
  4. Check your bank statements
    If you pay by direct debit, scanning through your bank statements either physically or online can reveal who is taking your payments every month. Often it’ll state the company name so you know who supplies your gas.

What is a dual-fuel tariff? If you have both gas and electricity in your home, you may be on a dual fuel tariff. This means the same company provides both your gas and electricity supply. You usually receive a discount having this kind of tariff.

Read more in our Dual-Fuel Tariff guide!

How Do I Find My MPRN?

Your MPRN is your Meter Reference Point Number. This is a ten digit number that is unique to your property and acts like an address for suppliers so they know which house they’re meant to be supplying the gas to.

You can usually find your MPRN by looking at a gas bill or you can even call your gas network operator to find out by giving them your postcode.

Find out more about MPRN!

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Who Is My Gas Provider in My New Home?

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When moving home, arranging your energy supply should be high on your change of address checklist. Notifying your current supplier and finding out who supplies the gas in your new home are key to making sure you’re not spending more than you should on energy costs.

When you move into a new property, you are entitled to start from a clean slate so you don’t have to stay with the provider at the property. It’s worth having a look around to see if you’ll be able to switch to a cheaper alternative.

Here’s how to find out who supplies your gas in your new home:

  1. Ask your landlord
    If you’re renting, ask your landlord if they know who the current gas supplier is at the property. If they want you to put the bills in your name, they might be able to give you an indication who the supplier is.
  2. Keep an eye on the post
    If the previous occupant or the landlord cancelled the previous energy contract at the property, it’s possible that a final bill might arrive. This will have your gas supplier’s name and the tariff you are on.
  3. Call your gas network operator
    Give your gas network operator a ring and they will usually be able to tell you who your gas supplier is from your postcode.

Who Is My Gas Network Operator?

megaphone

Your gas network operator is the company that runs the infrastructure for your gas to be supplied to your property. Your gas network operator is different from your gas supplier, who only supplies the gas.

Unlike your gas supplier, you cannot pick who your gas network operator is as they are region-based. If you’re unsure who your gas supplier is, use a post checker to find out quickly.

There are four main gas network operators in the UK:

Distributor Area Customer service phone number
Cadent Gas North West of England, West Midlands, East of England and North London 0800 389 8000
Northern Gas Networks North East of England, Northern Cumbria, and much of Yorkshire 0800 040 7766
SGN Scotland and Southern England 0800 912 1700
Wales & West Utilities Wales and the South West of England 0800 912 2999
map of gas distribution network

How Do I Get a Gas Connection?

If you’ve just moved into an electric-only property and would prefer to heat your home with a gas boiler, you will need to get a gas connection to your property. You should ring your gas network operator who will give you a quote on how much it will cost to connect your property.

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How Do I Switch Gas Suppliers?

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If you’ve decided you want to switch gas suppliers from the one that is currently supplying your property, you’ll need to make sure you have all the information to hand. Especially if you want to move your current tariff to a new property, you’ll need to inform your supplier at least two weeks in advance to give them enough time.

You should also double check to see if your new property:

What Information Do I Need?

If you’re switching gas suppliers, you’ll need to make sure you have all the information ready so you can get an accurate quote. If you’ve just moved in, you should have an idea what type of property you live in and how big it is since this will affect the tariffs you are offered.

Besides this, the only thing needed on your end is a meter reading on the day of the supplier switchover so your previous energy provider can send you a final bill or refund your account, if you are still in credit.

Remember to take meter readings! If you’ve moved house, remember to take a final meter reading at your old property when you leave, and take a first meter reading at your new property when you arrive. This is important as it helps you avoid paying more than you should.

Learn more in our Meter Readings guide!

How Long Does It Take To Switch?

Switching can take up to 21 days, including a 14-day ‘cooling-off’ period when you are free to cancel your new contract with the supplier, should you decide to change your mind. Your gas supply will remain uninterrupted throughout the whole process, so you don’t need to worry about being left in the cold at any moment.

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