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UK domestic energy supplier

E.ON Next UK

4.5/5 221,285 customer reviews

Founded in 2019 and headquartered in Coventry, E.ON Next supplies gas and electricity to UK households. Compare tariffs, customer service, complaints and ownership below.

Founded 2019 Over 5 million households Coventry Big Six member

Founded

2019

Years on the UK market

Customers

Over 5 million households

Households served

About

Who is E.ON Next?

Registered as E.ON Next Energy Limited, E.ON Next uses this legal name for Ofgem licence filings, contracts and any formal communications. The trading name customers see on bills is the shorter, more recognisable form.

The company is headquartered in Coventry, where it runs its senior management, customer operations and regulatory liaison with Ofgem.

E.ON Next was established in 2019. A longer track record means more years operating under Ofgem rules and a wider history of customer feedback, billing systems and regulatory interactions.

E.ON Next is part of the E.ON SE (Germany) group, which provides shared governance, financial backing and a broader pool of expertise in trading, hedging and regulatory work.

The company is regulated by Ofgem, the UK's energy regulator, and its complaint handling falls under the Energy Ombudsman alternative dispute resolution scheme.

Current tariffs

E.ON Next tariffs: as of 14 May 2026

E.ON Next is a fully Ofgem-licensed domestic supplier, so its Next Flex standard variable tariff is capped quarterly by the Ofgem Energy Price Cap. Fixed and time-of-use tariffs (Next Pledge, Next 12-month Fixed, Next Drive, Next Heat Pump and Next Tracker) sit outside the cap and can be cheaper or more expensive than the Flex headline rate depending on wholesale prices. Rates below are the typical single-rate Midlands values for direct debit, excluding VAT, taken from the live eonnext.com/tariffs price sheet.

E.ON Next domestic and business tariff unit rates as of 14 May 2026
Tariff Type Unit rate

Next Flex

The default tariff that every new and migrated customer lands on. Capped quarterly by the Ofgem Energy Price Cap, no fixed term and no exit fee. The right home if you want full fle...

Term: No fixed term · no exit fee

Variable 5.65 p / kWh

Next Pledge

A variable tariff that pledges to sit below the Ofgem price cap by a guaranteed amount for 12 months (currently around 3 percent below the headline cap unit rate). Tracks the cap u...

Term: 12 months, no exit fee · no exit fee

Variable 5.48 p / kWh

Next 12-Month Fixed v6

Standard 12-month fixed-price tariff. Locks in the unit rate and standing charge for a full year on both fuels. Exit fee of £50 per fuel if you switch before the contract end, waiv...

Term: 12 months · exit fee £50/fuel

Fixed 5.35 p / kWh

Next Online v3

Online-only fixed deal: paperless billing, in-app management and a tighter unit rate than the standard 12-month fix. Available only through the E.ON Next website or app, no phone s...

Term: 12 months · exit fee £50/fuel

Fixed 5.20 p / kWh

Next Drive

Two-rate EV tariff for households with a smart meter and an electric vehicle. Cheap overnight window of 6.70 p/kWh from 00:00 to 07:00 covers home charging; the daytime peak rate i...

Term: 12 months · exit fee £50/fuel

Fixed · EV time-of-use 5.35 p / kWh

Next Heat Pump

Dedicated tariff for households with an air-source or ground-source heat pump installed. Lower electricity unit rate across the whole day to offset the higher kWh load when the gas...

Term: 12 months · exit fee £50/fuel

Fixed · heat pump 5.35 p / kWh

Next Tracker

Tracker tariff that reprices the electricity and gas unit rates every day, following the wholesale market plus a fixed margin. Capped at twice the Ofgem cap on any one day. Designe...

Term: 12 months, no exit fee · no exit fee

Tracker · daily wholesale 5.10 p / kWh

Next Export

Smart Export Guarantee (SEG) tariff: E.ON Next pays a flat rate for every kWh of solar electricity you export to the grid. Available only to import customers who already have a sma...

Term: Rolling, no fixed term · no exit fee

Export · solar buy-back p / kWh

Regulator

Who regulates E.ON Next?

Independent watchdog responsible for licences, price approvals and customer-protection rules.

Complaints escalation (ADR)
Energy Ombudsman

If E.ON Next does not resolve your complaint within eight weeks (or issues a deadlock letter sooner), you can refer it free of charge to the Energy Ombudsman. The Ombudsman's decision is binding on the supplier.

Timeline

E.ON Next — key dates

A short timeline of the E.ON Next brand — founding, milestones, regulatory events.

  1. 2019

    E.ON Next is launched as a brand-new UK retail company after E.ON acquires Npower's domestic retail division.

  2. 2020

    Npower customers are migrated to E.ON Next; E.ON Next runs on Octopus Energy's Kraken platform.

  3. 2022

    Legacy E.ON Energy stops accepting new domestic customers; all new sign-ups and migrating customers go to E.ON Next.

  4. 2024

    E.ON Next is one of the largest UK domestic energy suppliers, behind only British Gas in customer count.

  5. 2026

    E.ON Next remains on the Kraken platform, runs the Next Pledge tariff at a guaranteed discount to the Ofgem price cap, and continues to roll out smart-meter, EV, heat-pump and tracker products.

Save up to £300 per year
Independent comparison

Is E.ON Next the cheapest option for your home?

UK households can save up to £300 per year by switching to a supplier whose tariffs fit their actual gas + electricity usage. Compare against suppliers regulated by Ofgem in under two minutes.

Common questions

E.ON Next — frequently asked questions

E.ON Next is regulated by Ofgem and operates under a standard domestic-supply licence. Whether it is the right supplier for your household depends on your unit rate, standing charge, customer-service rating and any add-on services (HomeCare, Warm Home Discount eligibility). Always quote your annual kWh consumption when comparing prices — the headline rate alone does not predict your bill.

Switching to E.ON Next takes about five working days under the new Faster Switching service, and your supply is never interrupted. Sign up online with your address, postcode and a recent meter reading. E.ON Next will arrange the transfer with your current supplier, including the final meter reading and the closing bill.

The UK grid is supplied by a mix of gas, nuclear, wind, solar, biomass and imports. E.ON Next declares its fuel mix annually under Ofgem rules — see the fuel-mix section above for the current figures. Some tariffs are sold as 'green' or '100% renewable', which means the supplier matches your annual consumption with renewable electricity certificates (REGOs) rather than physically delivering renewable electrons to your home.

Most UK fixed-term tariffs include an exit fee (typically £25-£75 per fuel) if you switch before the contract ends. You can switch without an exit fee in the last 49 days of your contract. Variable tariffs (including the default tariff capped by the Energy Price Cap) have no exit fees.

You can reach E.ON Next on 0808 501 5200, Mon-Thu 9 a.m. to 5 p.m.; Fri 9 a.m. to 4 p.m.. For a full breakdown of phone lines (emergency, prepayment, HomeCare, bereavement, Welsh, Relay UK), see the E.ON Next contact page.

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