Who is My Electricity Supplier & How Do I Find Out?
Looking to switch energy providers and save on your bills? Whether you’re moving house or just want to get the best deal in your current home, you’ll first need a couple of bits of information, such as your current supplier’s name and average energy usage. Wondering ‘who is my electricity supplier?’ Let us explain how you can find out.
Looking for your gas supplier instead?If you're not on a dual fuel tariff, your gas may not be supplied by the same provider as your electricity. Visit who supplies my gas to find out more.
Who is my electricity supplier and why do I need to know?
There are a few reasons why you might need to find out who your electricity supplier is. We’ve broken it down into two main sections.
- Who is my electricity supplier in my current home? In this situation, you probably want to switch providers or are looking to compare quotes. You’ll need to know your current supplier to find the best deals!
- Who is my electricity supplier in my new home? This section will help you if you are moving home, or have just moved and have never set up energy in that home before. If you’ve just moved, the previous existing supplier will continue to provide you with electricity, unless you decide to switch.Even if you choose to stick with the current electricity supplier, you’ll want to let them know that you’ve moved in and provide up-to-date meter readings to ensure you’re not billed for the previous tenants’ energy usage.
Where would my electric meter be?Whether you’re moving in or out, one of the first things you should do is take a meter reading to ensure you get billed accurately. Your electric meter should usually be on an outside wall, by your entrance or porch, or inside a cupboard.
Either way, it’s good to know who your electricity supplier is, in order to ensure you’re getting the best electricity deal possible.
Who is my electricity supplier in my current home?
Considering switching energy providers? Congratulations on taking the first step, you’re just moments away from potentially saving hundreds on your gas and electricity. We realise it can be daunting searching for a new provider and switching away from your previous supplier, but it really doesn’t have to be.
You may have been in your current home for years and feel comfortable with your long-standing electricity provider. However, it’s likely that the price has been slowly increasing over time. Switching away can save you hundreds of pounds a year and is very simple to do.
If you are unsure who your supplier is, you may be unaware of which tariff you are on as well. If you have gas and electricity in your home, you may be on a dual fuel tariff. This means the same supplier provides both your gas and electricity. Often you'll receive a discount for having both gas and electricity with the same supplier. You can choose this option with your new provider or use separate suppliers for your gas and electricity. The most important thing is to get a variety of quotes before jumping in.
There are a number of ways you can find out who your current electricity supplier is:
- Grab an electricity bill: Whether your energy costs are covered by prepayment or Direct Debit, you’ve most likely received either bills or a welcome pack of some sort since signing up. Your electricity supplier’s name should feature at the head of this paper.
- Check your emails: Perhaps you’ve decided to do your bit for the environment by switching to paperless bills. This means that your electricity provider sends all communication online, instead of through the post. Try searching ‘energy’ in your email inbox to see if you can find your electricity provider’s details there. Even if you haven’t gone paperless, your supplier will often send you an email or set up an online account when you first sign up.
- Take a look at your bank statements: Try logging in to your online banking or looking at your paper bank statements to see if any supplier name features. Sometimes the reference name for payments can be a little ambiguous, so if you can’t find the name, follow our next solution.
- Get in touch with your DNO: You can also find out your electricity supplier by calling your regional Distribution Network Operator (DNO). Your relevant DNO depends on where you live in the UK and can even vary within regions, such as in Greater London. You’ll find a map of DNOs and their contact details below.
If you’re not sure which region you come under, you can also use the postcode checker tool on the Energy Networks Association website to help you find out.
|Region||Distribution Network Operator||Telephone number|
|North Scotland||SSE Power Distribution||0800 048 3516|
|Central and Southern Scotland||SP Energy Networks||0330 101 0444|
|North East England||Northern Powergrid||0845 070 7172|
|North West England||Electricity North West||0800 048 1820|
|Yorkshire||Northern Powergrid||0800 011 3332|
|Merseyside, Cheshire, North Wales & North Shropshire||SP Energy Networks||0330 101 0444|
|East Midlands, West Midlands, South Wales & South West England||Western Power Distribution||0800 096 3080|
|Eastern England||UK Power Networks||0800 029 4285|
|Southern England||SSE Power Distribution||0845 601 2989|
|London||UK Power Networks||0800 029 4285|
|South East England||UK Power Networks||0800 029 4285|
|Northern Ireland||Northern Ireland Electricity||03457 643 643|
*Check with your landline or mobile provider to find out how much a call costs to these numbers.
If you’re unsure which region you’re covered by, you could also call the Meter Point Administration Service on 0870 608 1524. Calls cost 7p per minute plus your standard network charge.
Who is my electricity supplier in my new home?
Moving home? We’ve put together comprehensive guides on everything from changing your address to cancelling your utility bills, as well as a downloadable checklist to ensure everything’s in order on the day of your big move.
When it comes to finding out your electricity supplier is in your new home, there are a few options:
- Ask your landlord, the letting agent or the previous tenants: If you have contact details for any of these, they may know and be able to point you in the right direction.
- Check the mail: You will most likely get a letter from the previous tenant’s electricity supplier when you move in. It will be addressed to ‘The Occupier’ and will usually carry the supplier’s logo and brand name, so go ahead and open it.
- Call your DNO: If you have no luck with the previous options, try calling your Distribution Network Operator (DNO). You’ll find the relevant number for your region provided in the table above.
My business has moved premises - who is my electricity supplier?
Moving on to bigger and better things? The easiest way to find the business electricity supplier at your new property is to get in touch with your landlord or the previous owner.
Often, previous tenants will leave old energy bills behind, so it’s also worth checking the post to see if you can find out this way.
How can I save money once I know who my electricity supplier is?
Once you have found out who supplies your electricity, you can begin the process of comparing energy tariffs to see if you would get a better deal by switching.
To find the best tariff, you will need a couple of bits of information, such as your current tariff and energy usage. You can use our handy energy consumption calculator to work this out.
How long does it take to switch electricity provider?
Switching can take up to 21 days, including a 14-day ‘cooling off’ period where you can cancel your new contract before it begins, if you change your mind. Your electricity supply will remain uninterrupted during this time, so you don’t need to worry about being left in the cold or dark.