Transfer Money with WorldRemit UK - Reviews & Fees

WorldRemit UK Logo

WorldRemit UK is an award-winning online transfer service that enables people to send money to friends and family anywhere in the world. WorldRemit UK boasts low fees, near-instant transfers, and a variety of methods to make and receive a transfer.


What is WorldRemit UK?

WorldRemit UK was established in 2010 to provide a cheap and fast alternative method of sending money abroad. Its founder, Ismail Ahmed created WorldRemit UK out of his own frustration with trying to send money abroad using traditional methods, often resulting in long transfer times, low exchange rates, and expensive fees.

Send money with WorldRemit

Customers of WorldRemit UK can make transfers online using its website or mobile app to over 150 countries, with recipients having a variety of ways to receive their transfer, including bank transfer or cash collection. Because WorldRemit UK is an online service, customers can send money 24 hours a day, 365 days a year with no need to visit a branch, and enjoy low fees and competitive exchange rates.

WorldRemit UK Locations

With WorldRemit UK, you can send money to over 150 countries - From Austria to Zimbabwe. Check out the full list of regions and countries that you can send money to, below.

Countries you can send money to with WorldRemit UK
Region Country
Africa Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo-Brazzaville, Congo DRC, Egypt, Ethiopia, Gabon, Gambia, Guinea-Bissau, Guinea-Conakry, Ivory Coast, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Morocco, Mozambique, Niger, Nigeria, Rwanda, Senegal, Sierra Leone, Somaliland, South Africa, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe.
Americas Anguilla, Antigua and Barbuda, Argentina, Bolivia, Brazil, British Virgin Islands, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Mexico, Netherlands Antilles, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, St Lucia, Turks and Caicos, Uruguay, USA.
Asia Bangladesh, Cambodia, China, Georgia, Hong Kong, India, Indonesia, Kazakhstan, Kyrgyzstan, Malaysia, Nepal, Pakistan, Philippines, Russie, Singapore, South Korea, Sri Lanka, Tajikistan, Thailand, Turkey, Vietnam.
Australia-New Zealand Australia, Fiji, New Zealand, Samoa, Tonga.
Europe Albania, Armenia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Ukraine, United Kingdom.
Middle East Bahrain, Israel, Jordan, Lebanon, Oman, Qatar, United Arab Emirates.

Is it safe to send money with WorldRemit UK?

WorldRemit UK is authorised and regulated by the Financial Conduct Authority (FCA) and must follow its rules and guidelines to provide a UK Fees service to its customers and must ensure it remains financially stable. It is also regulated in the US, Australia, and Canada by the countries FCA equivalent.

It successfully processeses over 1 million transactions each month with over 3 million users worldwide..

WorldRemit UK uses a secure a 256-bit SSL encryption on its website and app, to keep your information and money safe and secure.

Reviews

Since its inception, WorldRemit UK has received numerous reviews and awards. Review site, Trustpilot, has collected over 34,000 reviews from past and current WorldRemit UK customers.

Customers of WorldRemit UK have praised the money transfer service for its simplicity, low cost fees, and fast payouts.

"I did have my doubts about using this app as I'm used to old fashioned bank transfers but I was very impressed with WorldRemit. I was notified every step if [sic] the way exactly as to what where when and how my transaction was been processed."

- Lisa Trustpilot

As of January 2020, current and existing users of WorldRemit UK rate it:

  • Excellent - 83%
  • Great - 11%
  • Bad - 3%
  • Average - 2%
  • Poor - 1%

On average, Trustpilot customers have scored WorldRemit UK 4.6 / 5.

"First time using WorldRemit. It was completely intuitive and instant. The receiver got the alert from his bank in less than 10 minutes after I completed the transaction. 10/10 would definitely use again and recommend to everyone."

- Ope Trustpilot

There are a few negative reviews for WorldRemit UK, which highlight problems surrounding its customer services. However, given that over 96% of reviews are positive, it is likely that these issues are from isolated incidents.

WorldRemit UK have proactively responded to all Turstpilot reviews, good and bad, and provided further assistance to the customer to resolve any issues.

"They don’t have an active customer service. Your queries takes long to be answered. The automated responses are instant and contrary to what has been asked. I like that they can indeed transfer your money to your destination. But when they are failing to handle complaints on time, [that] is very worrisome . I would suggest, just like all other money transfer services, have a customer service number that is easily accessible to your customers."

- Ernie Trustpilot

Fees

When transferring money abroad through a high street bank, it will often offer a low exchange rate and charge the sender additional fees for carrying out an international transfer. WorldRemit UK only charges customers a small transfer fee that it adds to the total amount of money you pay.

The fee it charges varies depending on different factors, such as

  • The amount of money you want to send
  • The country you are sending money to
  • The payout method (bank deposit, cash collection, etc.)

WorldRemit UK does not charge any additional fees, and it locks in the current exchange rate it offers you whilst you process your transfer to avoid any fluctuation.

What is the Exchange Rate?The exchange rate is the value of one country or economic region’s currency against another. For example, the value of £1 in Euros. The exchange rate is in a constant state of change and fluctuation based on factors such as the economy, global events, interest rates, and demand in the currency.

How do I send money with WorldRemit UK?

WorldRemit UK makes it nice and easy to send money to your friends and family, 24/7. Most transfers are processed straight away, typically arriving with the recipient within seconds, depending on the payout method you have selected.

  • WorldRemit UK transfer statistics
  • Over 85% of mobile money transfers are paid within 10 minutes or less
  • 70% of transfers sent via cash pickups are instant
  • Over 50% of bank deposits are paid within 10 minutes
  • 100% of airtime top-ups are instant

To send money with WorldRemit UK

Send money with WorldRemit
  1. Visit the WorldRemit UK website
  2. Log in to your account or create a new account
  3. Select the country you are sending money to
  4. Select your payout method
  5. Enter the amount you would like to send
  6. Check the transfer time, exchange rate, and fee
  7. Check the total amount you need to pay
  8. Select ‘Continue’
  9. Enter the recipient’s details or choose from a list of previous recipients
  10. Pay using your chosen method

The person you are sending money to does not need to be a WorldRemit UK customer. However, if they open a WorldRemit UK account, they will benefit from Mobile Money transfers and the ability to send money back to you using WorldRemit UK in their country.

While your transfer is processing, you can check its status from your account. WorldRemit UK will also send an email or SMS alert to you and the recipient once the transfer is complete.

 

How do I register?

Before you can make a transfer, you will need to register for a new account. Doing so is straightforward and it should take you only a couple of minutes. To register for WorldRemit UK:

  1. Visit the WorldRemit UK website
  2. Click ‘Sign up’ on the top right of the screen
  3. Select your country of residence
  4. Enter your name and email address
  5. Create a password
  6. Select ‘Continue’

Register today to receive your first three transactions fee-free using promo code 3FREE

How do I log in?

Once you have registered, you can access your account to make a transfer, check and track your transaction history, and manage your account details.

  1. Visit the WorldRemit UK website
  2. Click ‘Login’ on the top right of the screen
  3. Enter your email address and password
  4. Select ‘Login’

I have forgotten my passwordIf you are unable to login to your account, you can click ‘Forgotten password?’ from the login screen, enter your email address, and WorldRemit UK will email you instructions on how to retrieve your password.

WorldRemit UK App

In addition to its website, WorldRemit UK also has a mobile app for you to transfer money on the go or check the status of an existing transfer.

The WorldRemit UK app is available for free download for iOS and Android devices from the App Store and Google Play Store where it is rated 4.8 / 5 and 4.4 / 5 respectively.

You can use the WorldRemit UK app anywhere in the world, so in addition to using it to send money to friends and family abroad, you can also use it if you are out of the country and need to send money back to the UK

How much money can I send?

The maximum amount of money that you can send with WorldRemit UK depends on where you, the sender, lives and the payment method you select to pay for your transfer.

If you live in the UK, the limits for sending money are as follows:

Payment Method Maximum per transaction Maximum per 24 hours
Debit, Credit, or Prepaid Card £8,000 £50,000
Apple Pay £8,000 £50,000
Google Pay £8,000 £50,000
Bank Account Transfer £50,000 £50,000
Sofort £50,000 £50,000

WorldRemit UK Tracking

Send money with WorldRemit

With a traditional high street, you are often left in the dark once you send a transfer until you check with the recipient directly that they have received the money. With WorldRemit UK, you can track the progress of your transfer from the moment you send it to the second it arrives with the recipient.

To view up to date information on the progress of your transfer:

  1. Visit the WorldRemit UK website
  2. Log into your account
  3. Click ‘My Account’ on the top right of the screen
  4. Select ‘My Transfers’

WorldRemit UK will also notify both you and the recipient once the transfer is complete, via email or SMS.

What payment methods can I use?

You can pay for your WorldRemit UK transfer via:

  • Debit Card
  • Credit Card
  • Prepaid Card
  • Apple Pay
  • Google Pay
  • Bank Transfer
  • Sofort

The payment method you use can impact how fast it processes your transfer and the fee it charges you. However, WorldRemit UK confirms the fee and expected payment transfer date before you complete your transfer.

What is Sofort?Sofort enables you to make your transfer via a bank transfer with no need to access your online banking to arrange the payment. When you select Sofort as your payment method, WorldRemit UK will redirect you to the Sofort website to enter your account number, sort code, and online banking login details, securely; plus the provided WorldRemit UK reference number, which is all processed in an encrypted format to keep your details safe and secure.

What payout methods are available?

Transfer Method Description
Bank Transfer Send money directly to a recipient’s bank account.
Mobile Money Transfer money to your recipient’s Mobile Money account, and they will receive it instantly.
Cash Pickup Depending on where you are transferring funds, your recipient can collect the transfer in cash from over 30,000 collection points almost instantly.
Home Delivery In select countries, your money transfer can be delivered, in cash, to the recipient’s home address within 7 days.
Airtime top-up Directly top up your recipient’s pay as you go mobile phone with an Airtime top-up transfer.

What is Mobile Money?If the recipient is also a WorldRemit UK customer, you can send a Mobile Money transfer to their WorldRemit UK account. The transfer is instant, and the recipient can then withdraw the money to the bank account or leave their account in credit and use it for a future transfer of their own.

WorldRemit UK Alternatives

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TransferWise

TransferWise is a low-cost money transfer service for sending money abroad at a low-cost rate, often beating fees and rates offered by traditional high street banks

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XE Money Transfer

XE Money Transfer enables its customers to send money in 60 currencies to over 170 countries with near-instant transfers, competitive exchange rates, and no fees

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Contact WorldRemit UK

If you need to contact WorldRemit UK, you should first head to its website and view its FAQ section to see if it already has the answer to your question or issue. If you still need to contact WorldRemit UK, you can do so using the below contact information.

Contact Method WorldRemit UK Contact Information
Phone 0207 148 5800
Email customerservice@WorldRemit UK.com
Post WorldRemit UK Ltd
62 Buckingham Gate
London
SW1E 6AJ

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