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UK domestic energy supplier

Outfox Energy UK

Founded in 2017 as Outfox the Market and rebranded to Outfox Energy in 2024-2025, Outfox is an independent Leicester-based domestic supplier owned by Foxglove Energy Supply Limited. Its headline promise is a price-cap tracker guaranteed 5% below the Ofgem cap, with no exit fees and no minimum contract period.

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Founded 2017 Around 100,000 households Leicester

Founded

2017

Years on the UK market

Customers

Around 100,000 households

Households served

About

Who is Outfox Energy?

Registered as Foxglove Energy Supply Limited (trading as Outfox Energy, formerly Outfox the Market), Outfox Energy uses this legal name for Ofgem licence filings, contracts and any formal communications. The trading name customers see on bills is the shorter, more recognisable form.

The company is headquartered in Leicester, where it runs its senior management, customer operations and regulatory liaison with Ofgem.

Outfox Energy was established in 2017. A longer track record means more years operating under Ofgem rules and a wider history of customer feedback, billing systems and regulatory interactions.

Outfox Energy is part of the Foxglove Energy Supply Limited group, which provides shared governance, financial backing and a broader pool of expertise in trading, hedging and regulatory work.

The company is regulated by Ofgem, the UK's energy regulator, and its complaint handling falls under the Energy Ombudsman alternative dispute resolution scheme.

Fuel mix

Outfox Energy electricity fuel mix (2024-25 Fuel Mix Disclosure)

Outfox supplies 100% renewable electricity to every domestic customer at no extra cost, with the supply matched annually against UK-generated REGO certificates (Renewable Energy Guarantees of Origin) sourced primarily from onshore wind. Gas supplies are not certified as green — the supplier does not currently offer a biogas-blended product.

  • Renewable 100%
  • Nuclear 0%
  • Natural gas 0%
  • Coal 0%
  • Other 0%

Current tariffs

Outfox Energy tariffs: as of May 2026

Outfox Energy's flagship product is a price-cap tracker — the unit rate and standing charge are set 5% below the published Ofgem Energy Price Cap and reset each quarter (1 January, 1 April, 1 July, 1 October). The supplier also runs a small portfolio of fixed-term deals, a time-of-use EV tariff (My EV 1.0) and a variable Smart Export Guarantee (SEG) tariff for solar exporters. No tariff carries an exit fee or a minimum contract period. Rates below are typical-region (East England) approximations at the Q2 2026 cap level, exc. VAT — your real rate depends on your postcode and your meter type. Download the live Tariff Information Label from outfox.energy for the exact figures in your region.

Outfox Energy domestic and business tariff unit rates as of May 2026
Tariff Type Unit rate

Outfox the Price Cap (price-tracker)

Variable dual-fuel tracker guaranteed 5% below the Ofgem default-tariff price cap. Rates reset on the same quarterly cadence as the cap (1 Jan, 1 Apr, 1 Jul, 1 Oct) so your unit ra...

Term: Rolling, no minimum term · no exit fee

Variable 5.42 p / kWh

Ready to Save Tracker

Cap-tracker variant aimed at customers switching across from the Standard Variable Tariff. Same 5%-below-cap pricing rule as Outfox the Price Cap; the sign-up flow is streamlined f...

Term: Rolling, no minimum term · no exit fee

Variable 5.42 p / kWh

My EV 1.0

Two-rate (time-of-use) electricity tariff designed for households with an EV: a heavily discounted overnight rate for off-peak charging, paired with a standard-rate window for the...

Term: Rolling, no minimum term · no exit fee

Variable Off-peak ~10p / Peak ~24p p/kWh — see TIL

One Year Fixed — Dual Fuel

Twelve-month fixed-rate dual-fuel deal. Unit rates and standing charges are locked for the full year regardless of how the Ofgem cap moves. Unusually for the UK market, Outfox carr...

Term: 12 months · no exit fee

Fixed 5.30 p / kWh

One Year Fixed — Electricity

Twelve-month fixed-rate electricity-only deal for households with non-mains-gas heating (oil, LPG, heat pump, electric heating). 100% renewable supply included, no exit fee, no min...

Term: 12 months · no exit fee

Fixed 22.95 p / kWh

Two Year Fixed — Electricity

Twenty-four-month fixed-rate electricity-only deal. Same renewable supply and no-exit-fee promise as the 12-month fix — locks the rate in for two full years for households that val...

Term: 24 months · no exit fee

Fixed 22.50 p / kWh

Outfox Export (SEG variable)

Variable Smart Export Guarantee (SEG) tariff for households exporting surplus electricity from solar PV, onshore wind, hydro, micro-CHP or anaerobic digestion. The Export Rate is t...

Term: Rolling, no minimum term · no exit fee

Variable 4.50 p/kWh export
Open the full Outfox tariffs page

Regulator

Who regulates Outfox?

Independent watchdog responsible for licences, price approvals and customer-protection rules.

Licence
Domestic gas & electricity supply licences held by Foxglove Energy Supply Ltd; on the Ofgem licensee register.
Complaints escalation (ADR)
Energy Ombudsman

If Outfox Energy does not resolve your complaint within eight weeks (or issues a deadlock letter sooner), you can refer it free of charge to the Energy Ombudsman. The Ombudsman's decision is binding on the supplier.

Companies House
09689035

Timeline

Outfox Energy — key dates

A short timeline of the Outfox Energy brand — founding, milestones, regulatory events.

  1. 2015

    Foxglove Energy Supply Limited is incorporated at Companies House (company number 09689035), registered in Leicester.

  2. 2017

    The supplier launches the consumer-facing brand "Outfox the Market" on outfoxthemarket.co.uk, focused on cut-price 100% renewable tariffs.

  3. 2020

    Ofgem opens a dispute with the supplier over £602,930 in unpaid Feed-in Tariff (FiT) levy contributions, which is subsequently settled.

  4. 2021

    Citizens Advice ranks Outfox the Market 1st of 22 suppliers (Q2 2021) for complaints handling, ease of contact, clear billing and ease of switching.

  5. 2021

    Foxglove Energy Supply confirms publicly that Outfox the Market is not going bust despite the energy-crisis-driven price hikes; the supplier survives the wave of failures that closed ~30 UK suppliers.

  6. 2022

    Outfox the Market commits to staying below the Ofgem Energy Price Cap at every quarterly review — the foundation of the price-tracker product line.

  7. 2024

    Rebrand work begins: the supplier consolidates its product line around the "Outfox the Price Cap" tracker, the My EV 1.0 EV tariff and the Outfox Export SEG tariff.

  8. 2025

    The brand relaunches as "Outfox Energy" on outfox.energy. The old outfoxthemarket.co.uk domain 301-redirects to the new site; the help centre and customer portal are migrated under the new domain.

  9. 2026

    Outfox Energy continues to publish its tariffs as Tariff Information Labels on outfox.energy and to guarantee its flagship tracker stays 5% below the Ofgem cap at every quarterly review.

Recognition

Outfox Energy awards & accreditations

Independent badges that tell you whether a supplier walks the talk on price, service and sustainability.

Citizens Advice — 1st of 22 UK suppliers

2021

Top-ranked of all UK domestic suppliers in the Q2 2021 Citizens Advice supplier-performance table for complaints handling, ease of contact, clear billing and ease of switching.

Below-cap pricing pledge

2019-2026

Outfox has remained continuously below the Ofgem Energy Price Cap since the cap's introduction in January 2019. The flagship Outfox the Price Cap tariff is contractually guaranteed at 5% below the cap.

100% renewable electricity (REGO-backed)

2017-2026

Every domestic electricity tariff carries 100% renewable supply at no extra cost, matched annually against UK-generated REGO certificates sourced primarily from onshore wind.

No-exit-fee promise

2025-2026

Unusually for the UK domestic market, no Outfox tariff carries an exit fee — including the 12-month and 24-month fixed deals. This turns the fixed deal into a free hedge with no penalty for switching out early.

Smart Export Guarantee (SEG) member

2020-2026

Authorised to pay UK households for surplus electricity exported to the grid from solar PV, onshore wind, hydro, micro-CHP and anaerobic digestion under the Ofgem-administered SEG scheme.

Energy Ombudsman membership

2017-2026

Member of the Ofgem-approved Energy Ombudsman alternative dispute resolution scheme — unresolved complaints are escalated free of charge after eight weeks or a deadlock letter.

Customer service

How to reach Outfox Energy in 30 seconds

The lines you actually need on speed-dial. Every other line (Welsh, Relay UK, business switching, bereavement) is on the full contact page.

Online portal

My Outfox

Bills, meter readings, payments

Gas emergency (free, 24/7)

0800 111 999

National Gas Emergency line

Open the full Outfox contact directory

Customer portal

Log in to My Outfox

Your Outfox Energy online account, view bills, submit meter readings, switch tariffs and manage your direct debit.

My Outfox

The web portal that holds your Outfox Energy account: bills, meter readings, tariff changes, paperless settings.

What you can do once logged in

  • View and download your latest bills and statements
  • Submit meter readings (smart and traditional)
  • Manage your direct debit and payment schedule
  • Switch to a new Outfox tariff without leaving the portal
  • For solar exporters: view your SEG export readings and quarterly payment schedule
  • Update your Priority Services Register status and personal details
Open My Outfox Sign up
Save up to £300 per year
Independent comparison

Is Outfox the cheapest option for your home?

UK households can save up to £300 per year by switching to a supplier whose tariffs fit their actual gas + electricity usage. Compare against suppliers regulated by Ofgem in under two minutes.

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Common questions

Outfox Energy — frequently asked questions

Outfox Energy is regulated by Ofgem and operates under a standard domestic-supply licence. Whether it is the right supplier for your household depends on your unit rate, standing charge, customer-service rating and any add-on services (HomeCare, Warm Home Discount eligibility). Always quote your annual kWh consumption when comparing prices — the headline rate alone does not predict your bill.

Switching to Outfox Energy takes about five working days under the new Faster Switching service, and your supply is never interrupted. Sign up online with your address, postcode and a recent meter reading. Outfox Energy will arrange the transfer with your current supplier, including the final meter reading and the closing bill.

The UK grid is supplied by a mix of gas, nuclear, wind, solar, biomass and imports. Outfox Energy declares its fuel mix annually under Ofgem rules — see the fuel-mix section above for the current figures. Some tariffs are sold as 'green' or '100% renewable', which means the supplier matches your annual consumption with renewable electricity certificates (REGOs) rather than physically delivering renewable electrons to your home.

Most UK fixed-term tariffs include an exit fee (typically £25-£75 per fuel) if you switch before the contract ends. You can switch without an exit fee in the last 49 days of your contract. Variable tariffs (including the default tariff capped by the Energy Price Cap) have no exit fees.

You can reach Outfox Energy on 0800 103 2702, Mon-Fri, 9 a.m. to 5 p.m.. For a full breakdown of phone lines (emergency, prepayment, HomeCare, bereavement, Welsh, Relay UK), see the Outfox Energy contact page.

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