Don't overpay any longer - Switch now!

01704 325069

EON Tariffs: Gas & Electricity Plans and Deals

flame and bulb beside eon logo

While EON's Big Six cousins tend to keep their tariff plans simple, EON doesn't. It has a total of eight separate plans that can baffle the mosts astute homeowner. Some of the rates have even changed since 1st October 2019. No need to get out the calculator and start jotting down numbers to compare them. We've done all the legwork for you. Discover what each plan has to offer so that you can pick the right one for you.

EON tariffs for new residential customers

EON tariffs for homeowners can be broken down into fixed-rate, prepayment and variable-rate tariffs. Let's review the characteristics of each one so that you know how to tell them apart.

Fixed-rate tariffs

You'll remember from our main EON guide what a fixed rate tariff is. It's the one where the unit rate will not change throughout your contract. But this doesn't help much to distinguish between EON's four fixed-rate tariffs. Below we've set out the main features of each one and the average annual cost payable by an average household.*

*Calculations have been made based on a three-bedroom flat in London with three occupants on a dual-fuel tariff paying by direct debit. They are based on the assumption that 4782 kWh of electricity and 5088 kWh of gas have been consumed throughout the year.

man smiling

Fix Online v31

Features:

  • Contract length: 12 months
  • Exit fee: £60 (£30 electricity, £30 gas)

Benefits:

  • Smart meter installation, free of charge.
  • Direct debit discount.

Cost:

Energy supply Annual breakdown Monthly breakdown
Electricity £797.74 £66.48
Gas £248.11 £20.68
TOTAL £1,045.84 £87.15

Fix and Boiler Cover v24

Features:

  • Contract length: 12 months
  • Exit fee: £60 (£30 electricity, £30 gas) - If you move to another EON tariff or move house but stay with EON, no exit fee will apply.
  • Option to take boiler cover through HomeServe from £5.99 per month. The cost for the boiler cover starts from £71.88 in the first year (£5.99 per month) paid by a separate direct debit to HomeServe. It comes with a £100 excess per claim.

Benefits:

  • Smart meter installation, where eligible, free of charge.
  • Direct debit discount on your standing charge and unit rates.
  • Free boiler service with boiler cover (find out what a boiler service includes and the benefits for you).

Cost:

Energy supply Annual breakdown Monthly breakdown
Electricity £797.74 £66.48
Gas £248.11 £20.68
TOTAL £1,045.84 £87.15

Fix 2 Year v4

Features:

  • Contract length: 24 months
  • Exit fee: £0 (no exit fees)
  • Available if the customer has a dual-fuel or electricity-only tariff.

Benefits:

  • Smart meter installation, where eligible, free of charge.
  • Direct debit discount on your standing charge and unit rates.
  • No exit fees are charged if you choose to break the contract before the 24 months from your signup date.

Cost:

Energy supply Annual breakdown Monthly breakdown
Electricity £906.64 £75.55
Gas £277.54 £23.13
TOTAL £1,184.18 £98.68

Fix and Drive v7

electric vehicle

Features:

  • Contract length: 24 months
  • Exit fee: £60 (£30 electricity, £30 gas) - If you move to another EON tariff or move house, no exit fee will apply.
  • If you have a plug-in electric or hybrid vehicle, you get 850 miles for two years. Note that you must own or rent an electric car (or plug-in hybrid vehicle). The vehicle must be registered with the DVLA.

Benefits:

  • Smart meter installation, where eligible, free of charge.
  • Direct debit discount on your standing charge and unit rates.
  • You receive 850 miles each year, equivalent to £30, which will be credited to your electricity account after six months. You will receive the same reward again after the sixth month of the second year into your tariff.

Cost:

Energy supply Annual breakdown Monthly breakdown
Electricity £906.64 £75.55
Gas £277.54 £23.13
TOTAL £1,184.18 £98.68

Variable-rate tariffs

A "variable" rate tariff is one where your standing charge and unit rate can go up or down, depending on how much EON purchases its gas and electricity on the wholesale energy market. Let's take a look at EON's two variable tariffs, looking firstly at its main characteristics, the benefits for you and how much it costs.

EON EnergyPlan

Features:

  • Prices are not fixed, so they can go up or down, making your bills either more expensive or cheaper depending on fluctuations in the wholesale energy market.
  • Available to EON customers who pay either by direct debit or on receipt of their bill.

Benefits:

  • No contract end date and no exit fee, so you can switch supplier whenever you want, without any penalty.
  • Direct debit discount on your standing charge and unit rates.

Cost:

Energy supply Annual breakdown Monthly breakdown
Electricity £918.67 £76.56
Gas £289.58 £24.13
TOTAL £1,208.25 £100.69

EON EnergyPlan Assist

woman sitting beside thermometer

Features:

  • Variable-rate tariff with no contract end date
  • No contract end date
  • Available to you if:
  1. you have a credit meter, AND
  2. you're on EON EnergyPlan or EON Energy Fix, AND
  3. you've received a Warm Home Discount payment from EON between October 2016 and March 2019.

Benefits:

  • No exit fee payable if you wish to switch supplier at any time.

Cost:

Unfortunately, EON's "get a quote" tool doesn't generate quotes for this tariff. Luckily, Selectra's energy experts have crunched the numbers for you based on EON's latest figures applicable to this tariff. The same assumptions applied to all the above calculations are applicable here.

Domestic energy prices for the EON EnergyPlan Assist variable-rate tariff, applicable to homes in London:
Charge Electricity Gas
Standing charge 22.922 p/day 26.513 p/day
Unit rate 18.176 p/kWh 4.156 p/kWh
Energy supply Annual breakdown Monthly breakdown
Electricity £952.85 £79.40
Gas £211.46 £17.62
TOTAL £1,164.31 £97.02

Prepayment (PAYG) tariffs

If you have a prepayment meter that you top up using a key or card, you have two different PAYG tariffs available to you from EON.

EnergyPlan with Smart Pay As You Go

Features:

  • Variable-rate tariff with no contract end date.
  • Applicable to customers who pay by Smart Pay As You Go, i.e. via the Smart PAYG app, available to download from the App Store and Google Play.

Benefits:

  • No exit fee, so you can switch supplier whenever you like.
  • Pay for your energy by topping up online, with the EON app, or by buying vouchers from any Post Office.

Cost:

Once again, EON's online quote tool doesn't generate a quote for this tariff. This would have given us an idea of the energy bills that would be paid by a family of three living in a three-bedroom home in London. However we do know that the standing charge and unit rates are same as the tariff listed further below - EON EnergyPlan with Prepayment. To find out what you'd pay under the EnergyPlan with Smart Pay As You Go, scroll down to the next table.

EON EnergyPlan with Prepayment

Features:

  • Variable-rate tariff with no contract end date.
  • Available to customers who have a prepayment meter.

Benefits:

  • No exit fee to pay if you switch supplier.
  • Top up your key or card at any Post Office, any petrol station or shop displaying the Payzone or PayPoint signs.

Cost:

We went online and reviewed the latest prices charged on this tariff. Again, we've applied the same assumptions as above to calculate the figures.

Domestic energy prices for the EON EnergyPlan with Prepayment variable-rate tariff, applicable to homes in London:
Charge Electricity Gas
Standing charge 31.740 p/day 28.896 p/day
Unit rate 16.180 p/kWh 4.278 p/kWh
Energy supply Annual breakdown Monthly breakdown
Electricity £889.57 £74.13
Gas £323.13 £26.93
TOTAL £1,212.70 £101.06

Business tariffs

business buildings

You'll remember from our leading EON guide (see link above) that the supplier offers fixed business energy plans for its business customers that spend less than £175,000 or use less than 1GWh of gas or electricity a year. Using EON's online quote tool, we generated a quote based on a micro-business operating as a café and restaurant in Westminster, London.

We'll take a look at the assumptions made about our business to generate a quote for an average-sized retail shop operating in London. We'll then look at the quotes generated by EON's online quote tool.

Assumptions

Based on the size and sector of our business example, we made the following assumptions on which the quote was based:

  • Business sector: Restaurant
  • Size of business: Microbusiness (up to 10 employees)
  • Average electricity consumption: £1,572/year
  • Average gas consumption: £610/year
  • Total energy expenditure: £ 2,182/year

Quotes

We received no less than 152 results from EON's quote tool, many of look like duplicates. We've summarised below the main points of the most common energy plans, in order from lowest to the highest annual cost.

Fixed-rate business energy plans

Many of the fixed business energy plans are only offered to TPIs (Third Party Intermediaries) otherwise known as energy brokers. The tariffs marked "TPI" are not available directly to business customers. Businesses commonly use TPIs because these intermediaries usually have the power and influence to negotiate competitive rates with energy suppliers on behalf of their business customers.

Aside from TPIs, other tariff types include new quotes and new connections. Let's look at some examples under each of these fixed-term tariff types. They're indicated in brackets at the end of the tariff name.

Fixed Business Electricity Plan Connect - 1 Year Base rate (TPI)

  • Total contract cost per year: £2,007.75
    • Standing charge: 30.00 p/day
    • Unit rate: 5.79 p/kWh
  • Estimated annual cost: £2,007.75 (Based on the consumption input: 13,013 kWh)
  • Contract length: 12 months

Fixed Business Electricity Plan Connect - 2 Year Base rate (TPI)

  • Total contract cost per year: £4,085.70
    • Standing charge: 30.00 p/day
    • Unit rate: 16.08 p/kWh
  • Estimated annual cost: £2,042.85 (Based on the consumption input: 13,013 kWh)
  • Contract length: 24 months

Fixed Business Electricity Plan Connect - 3 Year Base rate (TPI)

  • Total contract cost per year: £6,124.93
    • Standing charge: 30.00 p/day
    • Unit rate: 16.07 p/kWh
  • Estimated annual cost: £2,041.64 (Based on the consumption input: 13,013 kWh)
  • Contract length: 36 months

Fixed Business Electricity Plan - 1 Year Base rate (new quote)

  • Total contract cost per year: £10,005.16
    • Standing charge: 30.00 p/day
    • Unit rate: 18.38 p/kWh
  • Estimated annual cost: £2,110.62 (Based on the consumption input: 13,013 kWh)
  • Contract length: 12 months

Fixed Business Electricity Plan - 4 Year Base rate (new connections)

  • Total contract cost per year: £2,110.62
    • Standing charge: 30.00 p/day
    • Unit rate: 16.64 p/kWh
  • Estimated annual cost: £2,501.29 (Based on the consumption input: 13,013 kWh)
  • Contract length: 48 months

Variable-rate business energy plans

Variable-rate energy plans for businesses are offered directly to business consumers. The tariffs types are of the new quote type, as indicated in brackets at the end of the tariff name.

Note that EON's Variable Price Plans and Out of Contract prices are higher than their Fixed-Term Plans, and the supplier may change them at any time following price fluctuations in the wholesale energy market.

To see EON's latest prices, you can log into your online account. Alternatively, you can give EON a call on 0345 3014889. Lines are open Monday to Friday 9am to 5pm, excluding bank and other public holidays.

Variable Electricity Plan - Base rate (new quote)

  • Total contract cost per year: £2,902.69
    • Standing charge: 48.00 p/day
    • Unit rate: 22.68 p/kWh
  • Estimated annual cost: £2,902.69 (Based on the consumption input: 13,013 kWh)
  • Contract length: 30 day rolling

Variable Developer Electricity Plan - Base rate (new quote)

  • Total contract cost per year: £2,970.22
    • Standing charge: 48.00 p/day
    • Unit rate: 22.68 p/kWh
  • Estimated annual cost: £2,970.22 (Based on the consumption input: 13,013 kWh)
  • Contract length: 30 day rolling

If you have any questions about EON's business energy plans, you can call their dedicated business energy team.

blue telephone

Business energy customers
Please check with your provider if you don't know how much a call will cost.
0333 202 4419
*Monday to Thursday: 9am-5pm; Friday: 9am-4.30pm


Are EON prices cheap?

EON's prices are not the cheapest in the market, particularly when compared to some of its smaller, independent competitors. Among the more competitive suppliers are Tonik Energy (for residential customers) and Octopus Energy (for business customers), both of which charge a lot less than the price cap. Let's take a closer look at how EON prices compare to other energy suppliers fighting to increase their market share.

Compare EON prices

What's the market average? At Selectra, we've based the market average on Ofgem's price cap. Accordingly, the UK energy regulator stated that energy suppliers could not charge customers on a dual fuel variable-rate tariff any more than £1,242 per year, based on average consumption figures.

 

Although the price cap doesn't apply to the more common fixed-rate tariffs, many suppliers, particularly the Big Six, have increased their fixed-term tariffs such that the maximum charged is £1,242 per year.

What would EON charge me? Based on a three-bedroom flat in London with an average fuel consumption on a standard dual-fuel tariff, a family could expect to pay approximately £1,261.64 per year on energy bills with one of EON's most popular tariffs.

How does EON compare? EON is £7.64 less expensive than the market average.


Price increases

newspapers in a box

EON prominently reveals on its website that it will change its prices from time to time. Its customers will receive at least 30 days' notice before any price changes are implemented. Let's take a look at EON's previous price increases and tariff changes that have been hitting the headlines.

EON raises prices after price cap

The BBC reported that EON was the first energy supplier to announce its intention to increase its variable-rates, owing to a rise in wholesale costs. EON put up its prices by 10% for its 1.8 million customers who were on default variable-rate tariffs. The new tariff would be £286 more expensive than the cheapest deal on the market at that time. Approximately 11 million households in the UK were affected.

While EON stated that this would mean a rise of £117 for those customers on a variable-rate tariff, Ofgem replied that were it not for this cap, households would be paying more, according to its research.

Flame and light bulb

Don't let your supplier increase your bills!

Call Selectra now to find the best tariff and start saving money.

EON tariffs for pensioners get axed

It was reported in the Guardian that EON scrapped its StayWarm plan, which was one of the EON tariffs for pensioners, aimed at benefiting thousands of elderly homeowners. The "StayWarm" tariff offered fixed prices for gas and electricity. It was based on the homeowner's consumption over the previous 12 months and on wholesale energy market prices. The amount a customer paid was fixed for 12 months from when they signed up. As this meant no unexpected bills, elderly customers enjoyed peace of mind knowing that their bills wouldn't change.

Ofgem later unveiled reforms including limiting tariffs to a maximum of four per fuel, the number of tariffs a supplier could offer. Consequently, EON tariffs for pensioners took the blow. When customers' StayWarm plan came to an end, EON renewed their customers' price plans by putting them onto the more expensive "EnergyPlan".

The termination of StayWarm will have a frightening impact on old people, particularly those who live alone in small homes, who pay a lower tariff, and will be obliged to seek other providers of gas and electricity. (Mr Howley, aged 80, EON customer)


EON tariffs and prices FAQ

EON tends to receive the same type of questions relating to its tariffs. Let's take a look at some of their frequently asked questions relating to their prices.

Which EON tariff is best?

In January 2018, EON launched its cheapest tariff, known as EON Go Online 1 Year V6. It's a one year fixed price tariff, so customers' unit rates stay the same for 12 months. Here's what you need to know about EON's cheapest tariff:

  • You pay £908 a year assuming your consumption is based on national average dual fuel consumption (12,000 kWh for gas and 3,100 kWh for unrestricted electricity when taking paperless bills).
  • You can save around £220 a year when compared to an average of all available dual-fuel standard variable tariffs, offered by the larger suppliers.
  • It's only available if you sign up online and pay by fixed monthly Direct debit.

What EON tariff am I on?

If you can't remember the name of your tariff, the most accurate way to find out is by looking at a copy of your bill. You'll see it at the top of the second page.

eon energy bill

 

If you don't have a bill handy, head to EON's Tariff Information Label (TiL) page, type in your house number and postcode and select your type of supply contract (e.g. dual fuel, electricity or gas only, etc.). You'll then get a list of EON tariffs that people are on in your area. Your tariff may appear as the first result. If in doubt, call EON to find out.

Contact EON Today

 

Does EON do Economy 7?

Yes, it does. You'll remember from our leading EON guide (link above) that the supplier offers two separate rates for its customers with an Economy 7 meter. You could save money on it if you use at least 34% of your electricity (i.e. at least 4,600kWh) during the night, throughout the cheap rate off-peak hours.

If you have an Economy 7 meter at home and you want to know the day and night rates, call EON's Economy 7 team.

blue telephone

Economy 7
Please check with your provider if you don't know how much a call will cost.
0345 052 0000
*Monday to Friday: 8am-8pm; Saturday: 8am-6pm

If you don't have an E7 meter but you want to change to an Economy 7 tariff, you'll need a new E7 meter. To get one, call EON on 0345 301 5793 (8am to 8pm from Monday to Friday or 8am to 4pm on Saturdays).

Does EON have an exit fee?

Yes. If you're on a fixed-term tariff, it means that you will have signed a contract with EON agreeing to stay with them throughout the specified term. During this period, your unit rate will not change. The length of the term could be one or two years. If you leave earlier, you'll typically have to pay £60 in exit fees. That's £30 for terminating your electricity contract and £30 for terminating your gas contract.

Can I leave EON without penalty?

If you're on a variable-rate tariff, there's no contract end date, so you'll be free to leave EON for another supplier whenever you like, without paying an exit fee.

If you have a fixed-rate contract with EON, the only way you can avoid paying an exit fee is if:

How long do EON refunds take?

It's normal that your account will be in credit at specific points of the year. Your credit will automatically be deducted from your next bill. However, if you still want EON to refund you that sum of money, you'll need to submit an up to date meter reading. Do this online or by calling EON on 0345 055 0065. They're open Monday to Friday between 8am and 6pm.

EON will process your payment within ten days. But if your refund hasn't been sent to you and 14 days have passed since you received your final bill, call EON on the above number.


EON tariffs - the Selectra verdict

EON is undoubtedly doing a bit better than its Big Six cousins when it comes to proving reasonable fixed prices. They've not charged up to Ofgem's price cap, but they're still not the cheapest on the market.

We didn't like that EON doesn't publish its rates for prepayment customers. This added level of transparency would have enhanced its credibility. Taken together, we've given EON a score of 1 / 5 stars for its prices.

EON: Selectra's verdict -
  1. you're moving house and staying with EON, or
  2. you're simply changing to another one of EON's tariffs.


  3.