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UK business energy supplier

Valda Energy business

Founded in 2019 and headquartered in Bicester, Oxfordshire, Valda Energy supplies gas and electricity to UK businesses. Compare tariffs, contract terms, customer service and complaints below.

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Founded 2019 Bicester, Oxfordshire B2B specialist

Founded

2019

Years supplying UK businesses

Fuels

Electricity (100% renewable) and gas; gas only available as part of a dual-fuel contract

Energy types offered

Business sizes

SMEs only

Customer segments served

About

Who is Valda Energy?

Valda Energy is a UK business energy supplier that specialises in supplying gas and 100% renewable electricity to SMEs across England, Scotland and Wales. Formed in 2019 but built on more than 20 years of industry experience, the Bicester, Oxfordshire-based supplier positions itself as a sustainable alternative to the big incumbents, offering competitive pricing and green electricity as standard. SmartChoice tariffs use smart-meter technology and support flexible payment via credit card, debit card, Direct Debit, standing order or Bacs.

Registered as Valda Energy Limited, Valda Energy uses this legal name for Ofgem licence filings, B2B contracts and any formal communications. The trading name customers see on invoices is the shorter, recognisable form.

The company is headquartered in Bicester, Oxfordshire, where it runs its commercial operations, account management and regulatory liaison with Ofgem.

Valda Energy was established in 2019. A longer track record means more years operating under Ofgem rules and a wider history of business-customer relationships.

Valda Energy operates independently,it is not part of a larger corporate group. Independent B2B suppliers often quote tighter margins than the Big Six but carry less wholesale-market scale.

The company is regulated by Ofgem, and complaints fall under the Energy Ombudsman alternative dispute resolution scheme,but only for microbusinesses with under 10 staff and under £2m turnover. Larger I&C customers must take complaints through commercial dispute resolution.

Contracts

Valda Energy tariff types

Business energy is priced bespoke to your annual consumption and contract term. The headline contract shapes below are the ones you will see on a Valda Energy quote.

Term

SmartChoice Single-Rate Electricity (1 year)

Term

SmartChoice Single-Rate Electricity (2 years)

Term

SmartChoice Single-Rate Electricity (3 years)

Term

SmartChoice Gas (1 year, dual-fuel only)

Review

Valda Energy,pros and cons

Valda Energy is a solid pick for SMEs that want 100% renewable electricity as standard without paying a premium for it. The SmartChoice product range is simple to understand, the customer portal is modern, and 1/2/3-year terms suit businesses that want price certainty. The recurring concern is third-party broker mis-selling — review any contract terms carefully before signing and only deal with Valda directly or via a trusted broker.

Strengths

  • 100% renewable electricity as standard, sourced from wind, solar and hydro.
  • Exclusive SME focus — not split between domestic and corporate clients.
  • Competitive pricing for small businesses, particularly on multi-year deals.
  • Modern customer portal and mobile app with PIN, Face ID and fingerprint login.
  • Smart-meter native with flexible payment options.

Watch-outs

  • Some negative reviews flag mis-selling by third-party brokers, not by Valda staff directly.
  • Inconsistent billing reported by a minority of customers.
  • Gas only available bundled with electricity in a dual-fuel contract.
  • Limited online review volume compared with bigger suppliers.

Renewables

Valda Energy green credentials

100% renewable electricity, sourced from UK wind, solar and hydro. Valda Energy produces zero CO2 emissions and zero radioactive waste per kWh, against UK averages of around 208g CO2/kWh and 0.0013g radioactive waste/kWh. Prioritises e-billing over paper bills.

Timeline

Valda Energy: key dates

A short timeline of Valda Energy: founding, milestones, regulatory events.

  1. 2019

    Valda Energy Limited founded in Bicester, Oxfordshire, with 100% renewable electricity offered as standard.

Save up to £600 per year
Independent comparison

Is Valda Energy the cheapest option for your business?

UK businesses can save up to £600 per year by switching to a supplier whose contract shape fits their actual usage profile. Get a free, no-obligation quote from a Selectra B2B broker in under two minutes.

Get a free business quote

Common questions

Valda Energy,frequently asked questions

Valda Energy is regulated by Ofgem under a non-domestic supply licence. Whether it suits your business depends on your annual consumption, contract term and whether you need extra services (HHM, green certification, smart-meter rollout). Always compare delivered p/kWh including VAT and CCL before signing.

Switching takes between three weeks and two months for a business contract, longer than the domestic five-working-day rule. Valda Energy will run a credit check, request your annual consumption and a recent meter reading, and arrange the transfer with your current supplier. Supply is never interrupted during the switch.

SmartChoice fixed-rate tariffs for 1, 2 or 3 years. Electricity-only or dual-fuel. Smart-meter based with flexible payment options.

Most UK fixed-term business contracts include termination fees if you switch mid-contract. The supplier must accept your renewal notice in the final 30 to 60 days before the contract end-date (the renewal window varies by supplier and is set out in the original contract). Outside that window you are tied in unless you pay the exit charge.

You can reach Valda Energy on 0330 390 4510, Mon-Fri: 8am-6pm. For a full breakdown of phone lines (sales, emergency, complaints, meter readings, account moves), see the Valda Energy contact page.

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