UK domestic energy supplier

SSE Airtricity (Electricity) UK

Q: How do I switch to SSE Airtricity (Electricity)?

Switching to SSE Airtricity (Electricity) takes about five working days under the new Faster Switching service, and your supply is never interrupted. Sign up online with your address, postcode and a recent meter reading. SSE Airtricity (Electricity) will arrange the transfer with your current supplier, including the final meter reading and the closing bill.

Q: Are there exit fees on SSE Airtricity (Electricity) tariffs?

Most UK fixed-term tariffs include an exit fee (typically £25-£75 per fuel) if you switch before the contract ends. You can switch without an exit fee in the last 49 days of your contract. Variable tariffs (including the default tariff capped by the Energy Price Cap) have no exit fees.

Q: How do I contact SSE Airtricity (Electricity) customer service?

You can reach SSE Airtricity (Electricity) on 0345 601 9093, Mon-Fri 8 a.m. to 8 p.m. &middot; Sat 8 a.m. to 6 p.m.. For a full breakdown of phone lines (emergency, prepayment, HomeCare, bereavement, Welsh, Relay UK), see the SSE Airtricity (Electricity) contact page.

Founded in 1997 as Airtricity in Ireland and acquired by SSE plc in 2008, SSE Airtricity Electricity entered the Northern Ireland domestic market in 2010. It supplies around 200,000 NI households on the single NIE Networks grid, backed by SSE's own NI and ROI wind generation portfolio. Prices are approved in advance by the Utility Regulator (UREGNI) — not Ofgem.

See SSE Airtricity tariffs Contact SSE Airtricity

Founded 1997 About 200,000 NI households Belfast & Dublin

Founded

1997

Years on the UK market

Customers

About 200,000 NI households

Households served

Employees

About 850 (SSE Airtricity NI & ROI combined)

Workforce size

About

Who is SSE Airtricity (Electricity)?

Registered as SSE Airtricity Energy Supply (NI) Limited, SSE Airtricity (Electricity) uses this legal name for Ofgem licence filings, contracts and any formal communications. The trading name customers see on bills is the shorter, more recognisable form.

The company is headquartered in Belfast & Dublin, where it runs its senior management, customer operations and regulatory liaison with Ofgem.

SSE Airtricity (Electricity) was established in 1997. A longer track record means more years operating under Ofgem rules and a wider history of customer feedback, billing systems and regulatory interactions.

SSE Airtricity (Electricity) is part of the SSE plc group, which provides shared governance, financial backing and a broader pool of expertise in trading, hedging and regulatory work.

As a Northern Ireland energy supplier, SSE Airtricity (Electricity) is regulated by the Utility Regulator (UR) for Northern Ireland, not Ofgem. Statutory consumer protection is handled by the Consumer Council for Northern Ireland (CCNI), which escalates unresolved complaints on behalf of NI households.

Who owns SSE Airtricity?

Ownership: Privately owned
Listed: Yes, SSE plc listed on the London Stock Exchange (LSE: SSE; FTSE 100)
Parent: SSE plc
Holders: SSE Airtricity Energy Supply (NI) Limited is a wholly-owned subsidiary of SSE plc. SSE plc itself is held by a broad base of institutional investors typical of an FTSE 100 utility, the largest holders are UK and internat...

Fuel mix

SSE Airtricity (Electricity) electricity fuel mix (year to 31 March 2025)

SSE Airtricity's NI residential fuel mix is materially greener than the all-island average, weighted by SSE's own NI and ROI wind generation portfolio. Customers on the 100% Green Electricity product receive a fully REGO-backed supply; standard tariff customers share the disclosed mix above. Source: SSE Airtricity Fuel Mix Disclosure, year ending 31 March 2025.

Renewable 56%
Nuclear 2%
Natural gas 31%
Coal 5%
Other 6%

Network coverage

Where SSE Airtricity (Electricity) supplies energy

SSE Airtricity (Electricity) operates on 1 distinct distribution network. Each network has its own pricing, regulatory rules and competing suppliers, check which one covers your postcode before comparing tariffs.

Network

NIE Networks distribution grid

Sole electricity distributor for the whole of Northern Ireland

Connections: About 880,000 connections (NI-wide)
Mains: ~46,000 km of overhead lines & underground cable
Investment: £193m capex in 2024-25 (NIE Networks RP7 price control)

Main towns & areas

Belfast
Derry / Londonderry
Newry
Lisburn
Bangor
Craigavon (Portadown, Lurgan)
Ballymena
Newtownabbey
Coleraine
Enniskillen
Omagh
Armagh

Good to know: SSE Airtricity Electricity competes on the single NIE Networks grid alongside Power NI, Click Energy, Budget Energy, Electric Ireland NI and Bright. The wires are owned by NIE Networks (ESB-owned since 2010); the supplier you choose only changes who bills you, not who keeps the lights on.

Current tariffs

SSE Airtricity (Electricity) tariffs: as of 14 May 2026

Northern Ireland electricity tariffs are not subject to the GB Energy Price Cap. Every SSE Airtricity NI price change must be approved in advance by the Utility Regulator (UREGNI) with at least 30 days' customer notice. Tariffs are variable by default; SSE Airtricity also offers 12-month fixed deals on the NI book at a small premium to the variable rate.

SSE Airtricity (Electricity) domestic and business tariff unit rates as of 14 May 2026
Tariff	Network	Type	Unit rate	Standing	Effective
Standard Electricity (variable, single rate) Default credit-meter tariff for NI electricity-only customers. Variable rate approved by the Utility Regulator. Move to monthly direct debit + paperless billing to unlock the SSE A... Term: No fixed term, 28-day notice · no exit fee	NIE Networks grid	Variable	31.42 p / kWh inc-VAT	11.95 p/day	1 Apr 2026
Standard Electricity, Direct Debit + Online (Best Deal) Best-value SSE Airtricity NI tariff for credit customers in 2026: 5% discount applied when you pay by monthly direct debit and switch to paperless billing. Setup takes 5 minutes vi... Term: No fixed term, 28-day notice · no exit fee	NIE Networks grid	Variable	29.85 p / kWh inc-VAT	11.95 p/day	1 Apr 2026
100% Green Electricity (REGO-backed) 100% renewable electricity backed by REGO certificates from SSE's NI and ROI wind portfolio. Sits at a small premium over the Direct Debit + Online standard rate. Suitable for hous... Term: No fixed term, 28-day notice · no exit fee	NIE Networks grid	Variable	30.42 p / kWh inc-VAT	11.95 p/day	1 Apr 2026
Electricity 1-Year Fix 12-month fixed-price electricity plan with no exit fee. Locks in the unit rate and standing charge for a year, useful for households who want certainty against a 2026-27 UREGNI pri... Term: 12 months · no exit fee	NIE Networks grid	Fixed	30.95 p / kWh inc-VAT	11.95 p/day	1 Apr 2026
Pay As You Go (Keypad) Keypad prepayment tariff for NI electricity-only customers. Top up at any PayPoint, online via My Airtricity, by phone on 0345 601 4192 or through the SSE Airtricity app. Slightly... Term: No fixed term, pay as you go · no exit fee	NIE Networks grid	Prepayment	30.78 p / kWh inc-VAT	13.20 p/day	1 Apr 2026
Economy 7 (two-rate) Two-rate plan for households with storage heaters, electric thermal stores or overnight EV charging. Night band is typically 1 a.m. to 8 a.m. (winter) / 2 a.m. to 9 a.m. (summer).... Term: No fixed term, 28-day notice · no exit fee	NIE Networks grid	Variable	34.50 p / kWh inc-VAT (day), night rate 16.40p	12.55 p/day	1 Apr 2026

Open the full SSE Airtricity tariffs page

Regulator

Who regulates SSE Airtricity?

Independent watchdog responsible for licences, price approvals and customer-protection rules.

Licence: Utility Regulator NI, Electricity Supply Licence (domestic & non-domestic)
Complaints escalation (ADR): Consumer Council for Northern Ireland (CCNI), Utility Regulator (UREGNI) escalation
Companies House: NI044580

Timeline

SSE Airtricity (Electricity) — key dates

A short timeline of the SSE Airtricity (Electricity) brand — founding, milestones, regulatory events.

1997
Airtricity is founded in Dublin by Eddie O'Connor as an independent renewable electricity supplier and wind-farm developer for the Irish market.
2000
Airtricity commissions its first commercial onshore wind farm in the Republic of Ireland, marking the start of a corporate strategy to own both generation and supply.
2007
Single Electricity Market (SEM) for the island of Ireland goes live, integrating the NI and ROI wholesale markets under a single dispatch and pricing mechanism.
2008
SSE plc acquires Airtricity for around £1.08 billion. The Irish company is rebranded SSE Airtricity and absorbed into the SSE group as its all-island renewable energy retailer.
2010
SSE Airtricity enters the Northern Ireland domestic electricity market on the NIE Networks grid, competing with Power NI as the first credible challenger brand.
2015
SSE Airtricity expands into Northern Ireland mains gas on the Phoenix Gas network, enabling the first dual-fuel proposition for NI households in Greater Belfast.
2020
SSE plc sells its Great Britain retail business to OVO Energy. The NI and ROI SSE Airtricity operations remain with SSE plc as a separate island-of-Ireland retail unit.
2022
The Utility Regulator (UREGNI) approves a series of NI price increases following the 2021-22 wholesale-gas crisis; SSE Airtricity publishes a hardship support package with Bryson Charitable Group.
2024
NI smart-meter rollout business case is formally approved by UREGNI; SSE Airtricity participates in the early-installation pilot ahead of the volume rollout planned for 2026-28.
2026
SSE Airtricity remains one of the three main NI domestic electricity brands alongside Power NI and Electric Ireland NI, with around 200,000 NI customers and a renewable-led pricing position.

Where the energy comes from

SSE Airtricity (Electricity) generation portfolio

Unlike most UK retail-only suppliers, SSE Airtricity's renewable claim is partially backed by SSE-owned generation assets on the island of Ireland. The selection below is illustrative of the NI/ROI wind portfolio that feeds the All-Island Single Electricity Market (SEM) which both NI and ROI customers draw from.

~750 MW

Onshore wind

NI & ROI installed capacity

~30

Wind farms

Operated across the island

1.5 TWh

Annual output

Indicative NI+ROI wind generation

SEM

Market

Single Electricity Market (NI+ROI)

SSE Airtricity (Electricity) owned generation assets and partner generators
Asset	Technology	Location	Capacity
Slieve Kirk Wind Park	Onshore wind	Co. Londonderry, NI	74 MW
Tievenameenta Wind Farm	Onshore wind	Co. Tyrone, NI	32 MW
Galway Wind Park	Onshore wind	Co. Galway, ROI	169 MW
Tursillagh Wind Farm	Onshore wind	Co. Kerry, ROI	15 MW
Arklow Bank Wind Park	Offshore wind	Irish Sea (ROI coast)	25 MW

Indicative selection from the SSE plc island-of-Ireland renewables portfolio. Output is dispatched into the All-Island Single Electricity Market (SEM) and matched to NI & ROI customer demand through REGO certificates. Source: SSE plc renewables register.

Recognition

SSE Airtricity (Electricity) awards & accreditations

Independent badges that tell you whether a supplier walks the talk on price, service and sustainability.

Origin Green member

2024

Verified member of Origin Green, Ireland's national sustainability programme run by Bord Bia, recognising independently audited targets on emissions, energy use and community impact.

Business in the Community NI, Responsible Business member

2024

Long-standing member of Business in the Community NI, with annually reported community-investment and sustainability metrics. SSE Airtricity has partnered with Bryson Charitable Group on hardship support since 2018.

SSE Group, Net Zero Acceleration Programme

2025

Parent SSE plc operates a £20.5bn Net Zero Acceleration Programme through 2027, of which the NI/ROI renewables portfolio that backs the SSE Airtricity supply is a material component.

Utility Regulator NI, Active electricity supply licence

Since 2010

Continuous active NI electricity supply licence held since 2010. No enforcement actions on file at the Utility Regulator.

SEAI Customer Service Excellence (ROI sister brand)

2023

The ROI sister brand (SSE Airtricity Ireland) has been a multi-year SEAI Customer Service Excellence honouree. Recognition does not extend automatically to the NI brand but reflects shared operational standards across SSE's island-of-Ireland customer team.

Bryson Charitable Group, Hardship Fund partner

Ongoing

Funder of the Bryson Energy Trust Fund, which provides emergency credit and energy-efficiency grants to vulnerable NI customers in fuel poverty.

Customer service

How to reach SSE Airtricity (Electricity) in 30 seconds

The lines you actually need on speed-dial. Every other line (Welsh, Relay UK, business switching, bereavement) is on the full contact page.

NI customer service

0345 601 9093

Mon-Fri 8 a.m.–8 p.m., account, tariffs, billing

Power cut (NIE Networks)

03457 643 643

24/7 emergency, not SSE Airtricity

Top-up (Pay As You Go)

0345 601 4192

Mon-Fri 8 a.m.–9 p.m. · Sat 8 a.m.–6 p.m.

My Airtricity portal

Bills, meter readings, direct debit

Open the full SSE Airtricity contact directory

Customer portal

Log in to My Airtricity

Your SSE Airtricity (Electricity) online account, view bills, submit meter readings, switch tariffs and manage your direct debit.

My Airtricity

The web portal that holds your SSE Airtricity (Electricity) account: bills, meter readings, tariff changes, paperless settings.

What you can do once logged in

View & download bills, meter readings and full account history
Submit a meter reading directly from your phone, photo upload supported
Top up your Pay As You Go meter, with the last 5 top-up codes saved
Set up or change a direct debit and switch to paperless billing
Move home, change tariff (e.g. switch onto a 100% green electricity plan) and update contact details
Track usage trends month-by-month and submit a complaint or query in writing

Open My Airtricity Sign up

Trouble logging in?

Forgotten password: Reset it online, you’ll receive an email link.
Help centre: Browse FAQs & account guides
Locked out / no email access: Call 0345 601 9093, Mon-Fri 8 a.m. to 8 p.m. · Sat 8 a.m. to 6 p.m.

Mobile app

A native mobile app is available for SSE Airtricity (Electricity).

This page covers SSE Airtricity Electricity only. SSE Airtricity also supplies mains gas in the Phoenix Gas footprint (Greater Belfast, Larne, Newtownards) under a separate brand, see SSE Airtricity Gas NI. Outside the Phoenix area, NI mains gas is supplied by firmus energy.

Save up to £300 per year

Independent comparison

Is SSE Airtricity the cheapest option for your home?

UK households can save up to £300 per year by switching to a supplier whose tariffs fit their actual gas + electricity usage. Compare against suppliers regulated by Ofgem in under two minutes.

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Common questions

SSE Airtricity (Electricity) — frequently asked questions

SSE Airtricity (Electricity) is regulated by Ofgem and operates under a standard domestic-supply licence. Whether it is the right supplier for your household depends on your unit rate, standing charge, customer-service rating and any add-on services (HomeCare, Warm Home Discount eligibility). Always quote your annual kWh consumption when comparing prices — the headline rate alone does not predict your bill.

Switching to SSE Airtricity (Electricity) takes about five working days under the new Faster Switching service, and your supply is never interrupted. Sign up online with your address, postcode and a recent meter reading. SSE Airtricity (Electricity) will arrange the transfer with your current supplier, including the final meter reading and the closing bill.

The UK grid is supplied by a mix of gas, nuclear, wind, solar, biomass and imports. SSE Airtricity (Electricity) declares its fuel mix annually under Ofgem rules — see the fuel-mix section above for the current figures. Some tariffs are sold as 'green' or '100% renewable', which means the supplier matches your annual consumption with renewable electricity certificates (REGOs) rather than physically delivering renewable electrons to your home.

Most UK fixed-term tariffs include an exit fee (typically £25-£75 per fuel) if you switch before the contract ends. You can switch without an exit fee in the last 49 days of your contract. Variable tariffs (including the default tariff capped by the Energy Price Cap) have no exit fees.

You can reach SSE Airtricity (Electricity) on 0345 601 9093, Mon-Fri 8 a.m. to 8 p.m. · Sat 8 a.m. to 6 p.m.. For a full breakdown of phone lines (emergency, prepayment, HomeCare, bereavement, Welsh, Relay UK), see the SSE Airtricity (Electricity) contact page.

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