UK domestic energy supplier

SSE Airtricity (Gas) UK

Q: How do I switch to SSE Airtricity (Gas)?

Switching to SSE Airtricity (Gas) takes about five working days under the new Faster Switching service, and your supply is never interrupted. Sign up online with your address, postcode and a recent meter reading. SSE Airtricity (Gas) will arrange the transfer with your current supplier, including the final meter reading and the closing bill.

Q: Are there exit fees on SSE Airtricity (Gas) tariffs?

Most UK fixed-term tariffs include an exit fee (typically £25-£75 per fuel) if you switch before the contract ends. You can switch without an exit fee in the last 49 days of your contract. Variable tariffs (including the default tariff capped by the Energy Price Cap) have no exit fees.

Q: How do I contact SSE Airtricity (Gas) customer service?

You can reach SSE Airtricity (Gas) on 0345 900 5253, Mon-Thu 8.30 a.m. to 8 p.m.; Fri 8.30 a.m. to 4.30 p.m.. For a full breakdown of phone lines (emergency, prepayment, HomeCare, bereavement, Welsh, Relay UK), see the SSE Airtricity (Gas) contact page.

Founded in 2011 and headquartered in Belfast, SSE Airtricity (Gas) is one of the two main natural-gas suppliers in Northern Ireland with about 200,000 customers across the Phoenix Gas network (Greater Belfast, Larne, Newtownards). Backed by SSE plc, an LSE-listed energy group, with every tariff approved in advance by the Utility Regulator (UREGNI).

See SSE Airtricity Gas tariffs Contact SSE Airtricity Gas

Founded 2011 About 200,000 households Belfast

Founded

2011

Years on the UK market

Customers

About 200,000 households

Households served

Employees

About 350 (NI & ROI combined SSE Airtricity workforce)

Workforce size

About

Who is SSE Airtricity (Gas)?

Registered as SSE Airtricity Gas Supply (NI) Ltd, SSE Airtricity (Gas) uses this legal name for Ofgem licence filings, contracts and any formal communications. The trading name customers see on bills is the shorter, more recognisable form.

The company is headquartered in Belfast, where it runs its senior management, customer operations and regulatory liaison with Ofgem.

SSE Airtricity (Gas) was established in 2011. A longer track record means more years operating under Ofgem rules and a wider history of customer feedback, billing systems and regulatory interactions.

SSE Airtricity (Gas) is part of the SSE plc group, which provides shared governance, financial backing and a broader pool of expertise in trading, hedging and regulatory work.

As a Northern Ireland energy supplier, SSE Airtricity (Gas) is regulated by the Utility Regulator (UR) for Northern Ireland, not Ofgem. Statutory consumer protection is handled by the Consumer Council for Northern Ireland (CCNI), which escalates unresolved complaints on behalf of NI households.

Who owns SSE Airtricity Gas?

Ownership: Privately owned
Listed: Yes (SSE plc on the London Stock Exchange)
Parent: SSE plc
Holders: Wholly owned subsidiary of SSE plc, a FTSE 100 energy infrastructure company listed on the London Stock Exchange. Major SSE plc shareholders include BlackRock, Legal & General and Vanguard institutional funds.

Network coverage

Where SSE Airtricity (Gas) supplies energy

SSE Airtricity (Gas) operates on 1 distinct distribution network. Each network has its own pricing, regulatory rules and competing suppliers, check which one covers your postcode before comparing tariffs.

Network

Phoenix Natural Gas (Greater Belfast)

Competitive supplier on the Phoenix Natural Gas distribution network

Connections: About 200,000 SSE Airtricity gas customers
Mains: 3,800+ km of mains pipeline (Phoenix network total)
Investment: Phoenix Natural Gas has invested over £450m in the NI gas network since 1996

Main towns & areas

Belfast
Newtownabbey
Lisburn
Carrickfergus
Holywood
Bangor
Larne
Newtownards

Good to know: On the Phoenix Gas network you can choose SSE Airtricity Gas, firmus energy or (since 2024) Yuno Energy: three competing retail suppliers on the same distribution mains.

Current tariffs

SSE Airtricity (Gas) tariffs: as of 14 May 2026

Northern Ireland gas tariffs are not subject to the GB Energy Price Cap. Every SSE Airtricity Gas price change must be approved in advance by the Utility Regulator (UREGNI). Domestic gas tariffs in NI have no standing charge by regulatory convention. You pay only for the kWh you consume.

SSE Airtricity (Gas) domestic and business tariff unit rates as of 14 May 2026
Tariff	Network	Type	Unit rate	Standing	Effective
Standard Home Gas: Credit (Direct Debit) Default credit-meter tariff on the Phoenix Gas network. Standing charge is zero. Direct-debit customers receive an automatic annual discount; paperless billing also qualifies for a... Term: 28-day rolling · no exit fee	Phoenix Natural Gas (Greater Belfast)	Variable	9.264 pence per kWh	None	1 Apr 2026
Standard Home Gas: Pay As You Go (keypad) Prepayment (keypad) tariff for Phoenix Gas customers. Top up online, via the SSE Airtricity app, at any PayPoint or at Post Office counters. Unit rate is parity with the credit tar... Term: 28-day rolling · no exit fee	Phoenix Natural Gas (Greater Belfast)	Prepayment	9.264 pence per kWh	None	1 Apr 2026
Dual Fuel Home Gas: Credit (with SSE Airtricity Electricity) Same headline gas unit rate as the Standard Home tariff, with an additional dual-fuel discount (typically £50 to £100 per year) for households also on an SSE Airtricity Electricity... Term: 28-day rolling · no exit fee	Phoenix Natural Gas (Greater Belfast)	Variable	9.264 pence per kWh	None	1 Apr 2026
Business Home Gas (small-business / IC1) Small-business (IC1) gas tariff for Phoenix Gas connections under 73,200 kWh annual consumption. Climate Change Levy (CCL) is added on top of the unit rate. Mandatory direct debit.... Term: 28-day rolling, mandatory direct debit · no exit fee	Phoenix Natural Gas (Greater Belfast)	Business	8.957 pence per kWh (ex VAT, ex CCL)	None	1 Apr 2026

Open the full SSE Airtricity Gas tariffs page

Regulator

Who regulates SSE Airtricity Gas?

Independent watchdog responsible for licences, price approvals and customer-protection rules.

Licence: Utility Regulator NI: Gas Supply Licence (Greater Belfast, Larne & Newtownards)
Complaints escalation (ADR): Consumer Council for Northern Ireland (CCNI), with Utility Regulator (UREGNI) escalation

Timeline

SSE Airtricity (Gas) — key dates

A short timeline of the SSE Airtricity (Gas) brand — founding, milestones, regulatory events.

1997
SSE Airtricity is founded in the Republic of Ireland as an all-island renewable electricity supplier (Airtricity).
2008
SSE plc acquires Airtricity for approximately £1.08 billion and rebrands the group SSE Airtricity.
2010
SSE Airtricity launches an electricity-supply business in Northern Ireland on the SEM (Single Electricity Market).
2011
SSE Airtricity Gas Supply (NI) Ltd is incorporated and launches a natural-gas supply business on the Phoenix Gas network, becoming the first competitor to firmus energy in Greater Belfast.
2015
SSE Airtricity Gas crosses 100,000 NI gas customers thanks to growth in the Phoenix Gas footprint and competitive dual-fuel propositions.
2018
Smart-thermostat partnerships (including Google Nest) are introduced for NI gas customers, leveraging the wider SSE energy-services portfolio.
2020
SSE’s GB retail electricity & gas business is sold to OVO Energy. SSE Airtricity Gas (NI) and the wider SSE Airtricity NI / ROI operations remain wholly owned by SSE plc.
2022
Wholesale gas prices spike following the European energy crisis. UREGNI approves multiple SSE Airtricity Gas tariff increases through 2022 to 2023 with full cost-justification documentation.
2024
SSE Airtricity Gas is one of the principal natural-gas suppliers in Northern Ireland alongside firmus energy. Yuno Energy enters the Greater Belfast gas market, creating three-way competition on the Phoenix Gas network.
2025
Customer base reaches approximately 200,000 households across the Phoenix Gas footprint (Greater Belfast, Larne and Newtownards).
2026
Domestic gas unit rate updated effective 1 April 2026 following the UREGNI quarterly review. The regulator approves every NI gas price change in advance under the NI Codes of Practice.

Recognition

SSE Airtricity (Gas) awards & accreditations

Independent badges that tell you whether a supplier walks the talk on price, service and sustainability.

UREGNI gas supply licence

Since 2011

Active Northern Ireland gas-supply licence issued by the Utility Regulator. No enforcement action on file in 14 years of trading.

NI Codes of Practice signatory

Ongoing

Bound by NI’s six statutory Codes (Marketing, Billing, Disconnection, Vulnerable Customers, Payment of Bills, Energy Efficiency), separate from Ofgem GB versions.

Bryson Charitable Group hardship partner

Ongoing

Long-standing partnership funding emergency-credit and hardship grants for NI households struggling with gas bills.

SSE plc renewable-energy investor

1997-present

Subsidiary of SSE plc, one of the largest renewable-energy investors in the UK and Ireland. The wider SSE Airtricity group sources electricity from SSE-owned wind farms on the island of Ireland.

SEAI / NI energy-efficiency partner

Ongoing

Participates in NI smart-thermostat and home-efficiency programmes, including Nest smart-thermostat partnerships for SSE Airtricity Gas customers.

Cross-border ROI & NI presence

Since 2011

Only NI gas supplier within a larger cross-border group also active in the Republic of Ireland gas market. Useful for households that move between jurisdictions.

Customer service

How to reach SSE Airtricity (Gas) in 30 seconds

The lines you actually need on speed-dial. Every other line (Welsh, Relay UK, business switching, bereavement) is on the full contact page.

General enquiries

0345 900 5253

Mon-Thu 8.30 a.m. to 8 p.m., Fri 8.30 a.m. to 4.30 p.m.

Special assistance

0345 603 4444

Priority Services register, vulnerable customers

Gas emergency (NI)

0800 002 001

24/7. Do NOT call the GB 0800 111 999 line

My Account portal

24/7 self-service: bills, meter reads, top-up

Open the full SSE Airtricity Gas contact directory

Customer portal

Log in to SSE Airtricity My Account

Your SSE Airtricity (Gas) online account, view bills, submit meter readings, switch tariffs and manage your direct debit.

SSE Airtricity My Account

The web portal that holds your SSE Airtricity (Gas) account: bills, meter readings, tariff changes, paperless settings.

What you can do once logged in

View and download your most recent gas bills as PDFs
Submit a manual gas meter reading and check your usage history
Top up a Pay As You Go (keypad) gas meter without leaving the app
Manage your direct-debit amount and payment date
Switch tariffs or add the SSE Airtricity Electricity dual-fuel discount
Set up paperless billing and update contact preferences
Register for the Priority Services Register (vulnerable customers)

Open SSE Airtricity My Account Sign up

Trouble logging in?

Forgotten password: Reset it online, you’ll receive an email link.
Help centre: Browse FAQs & account guides
Locked out / no email access: Call 0345 900 5253, Mon-Thu 8.30 a.m. to 8 p.m.; Fri 8.30 a.m. to 4.30 p.m.

Mobile app

A native mobile app is available for SSE Airtricity (Gas).

SSE Airtricity (Gas) supplies natural gas only on the Phoenix Gas footprint. For electricity in Northern Ireland, see the sister brand SSE Airtricity (Electricity). The dual-fuel discount applies when both fuels are taken from SSE Airtricity on the same address.

Save up to £300 per year

Independent comparison

Is SSE Airtricity Gas the cheapest option for your home?

UK households can save up to £300 per year by switching to a supplier whose tariffs fit their actual gas + electricity usage. Compare against suppliers regulated by Ofgem in under two minutes.

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Common questions

SSE Airtricity (Gas) — frequently asked questions

SSE Airtricity (Gas) is regulated by Ofgem and operates under a standard domestic-supply licence. Whether it is the right supplier for your household depends on your unit rate, standing charge, customer-service rating and any add-on services (HomeCare, Warm Home Discount eligibility). Always quote your annual kWh consumption when comparing prices — the headline rate alone does not predict your bill.

Switching to SSE Airtricity (Gas) takes about five working days under the new Faster Switching service, and your supply is never interrupted. Sign up online with your address, postcode and a recent meter reading. SSE Airtricity (Gas) will arrange the transfer with your current supplier, including the final meter reading and the closing bill.

The UK grid is supplied by a mix of gas, nuclear, wind, solar, biomass and imports. SSE Airtricity (Gas) declares its fuel mix annually under Ofgem rules — see the fuel-mix section above for the current figures. Some tariffs are sold as 'green' or '100% renewable', which means the supplier matches your annual consumption with renewable electricity certificates (REGOs) rather than physically delivering renewable electrons to your home.

Most UK fixed-term tariffs include an exit fee (typically £25-£75 per fuel) if you switch before the contract ends. You can switch without an exit fee in the last 49 days of your contract. Variable tariffs (including the default tariff capped by the Energy Price Cap) have no exit fees.

You can reach SSE Airtricity (Gas) on 0345 900 5253, Mon-Thu 8.30 a.m. to 8 p.m.; Fri 8.30 a.m. to 4.30 p.m.. For a full breakdown of phone lines (emergency, prepayment, HomeCare, bereavement, Welsh, Relay UK), see the SSE Airtricity (Gas) contact page.

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SSE Airtricity (Gas) UK

Who is SSE Airtricity (Gas)?

Where SSE Airtricity (Gas) supplies energy

SSE Airtricity (Gas) tariffs: as of 14 May 2026

Who regulates SSE Airtricity Gas?

SSE Airtricity (Gas) — key dates

SSE Airtricity (Gas) awards & accreditations

UREGNI gas supply licence

NI Codes of Practice signatory

Bryson Charitable Group hardship partner

SSE plc renewable-energy investor

SEAI / NI energy-efficiency partner

Cross-border ROI &amp; NI presence

How to reach SSE Airtricity (Gas) in 30 seconds

Log in to SSE Airtricity My Account

SSE Airtricity My Account

Is SSE Airtricity Gas the cheapest option for your home?

SSE Airtricity (Gas) — frequently asked questions

Is SSE Airtricity (Gas) a good energy supplier?

How do I switch to SSE Airtricity (Gas)?

Does SSE Airtricity (Gas) offer 100% renewable electricity?

Are there exit fees on SSE Airtricity (Gas) tariffs?

How do I contact SSE Airtricity (Gas) customer service?

Compare other UK energy suppliers

Cross-border ROI & NI presence