Cheshunt Water: Water Rates, Hardness & Supply Info
If you just moved and have some Cheshunt water questions, you will be able to find who handles the Cheshunt water supply as well as wastewater services in the information below. We also have some great tips on how to deal with Cheshunt's water hardness and increase your water efficiency.
Cheshunt Water Supplier
Cheshunt Water is supplied by one water company, Thames Water. Here are the contact details for your Cheshunt water supplier:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Thames Water | 0800 980 8800 | Mon-Fri 8am-8pm, Sat 8am-6pm |
Cheshunt sewerage and wastewater is also handled by Thames Water. Here are Cheshunt sewerage and wastewater contact details:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Thames Water | 0800 316 9800 | 24/7/365 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does Cheshunt water come from?
Thames Water sources its water supply from a combination of rivers and aquifers. Around 70% of the total supply comes from river and groundwater sources in the Thames Valley, while the remaining 30% is sourced from the water table via aquifers. All of the water supplied to your home goes through an extensive filtration and cleansing process making it safe to drink.
Water Rates Cheshunt
Water rates in Cheshunt will vary depending on whether your home has a water meter or not. You can find out whether your Cheshunt water rates are metered by looking at your water bill. Homes with metered Cheshunt water rates will have a meter number listed on their water bills.
Homes that are not metered won't have this, but they will have the rateable value of the home instead. The rateable value part of your Cheshunt water rates will have been determined by the local council in the 90s and is unlikely to have changed significantly since then.
If you don't have a bill available, or have just moved, you may be able to find a meter located outside your property in the garden. Sometimes the meter may be located inside your house near the stop tap. If your property has a water meter, then it will be billed via metered rates rather than a rateable value.
If you want to read more about water meters check out Selectra's simple guide to water meters.
The average water rates Cheshunt residents are being charged result in an average water bill of around £374 a year. This amount combines both water supply and sewerage costs.
If you want to save money on your water bill then our quick guide to water rates in the UK will give you some great advice on how to start lowering your bills.
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Cheshunt Water Hardness
The water in Cheshunt is rated as hard. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Thames Water's supply area, Cheshunt water acquires minerals such as magnesium or calcium, on the way to your tap.
Cheshunt water's hardness rating means that the water in your home will lead to scaling in kettles, sinks, dishwashers and loos. Here are a few ways you can help to counteract your water hardness and protect your appliances.
- Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits and slow the spread of scaling in the area.
- Kettles - Do not overfill your kettle with water, using only the amount that you need. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
- Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.
Can you drink the water in Cheshunt?
Yes! You can drink the water in Cheshunt without the need for concern. Cheshunt's water meets high standards making it safe to drink, in fact, the UK Drinking Water Inspectorate has scored the water quality in Cheshunt at 99.96% in overall mean zonal compliance. This means that you do not need to filter, boil or otherwise alter your water to make it safe to drink.
If you notice a change in taste or smell of Cheshunt's water this may be due to one of the following reasons:
- Chlorination is a safe way to ensure hygiene throughout the pipe network.
- Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
- Seasonal changes in water characteristics can infuse Cheshunt water with an earthy smell or taste.
If you have questions about your water's taste, smell, or appearance, you should not hesitate to contact Thames Water.
Cheshunt Water Problems
Cheshunt's water problems could range from burst water mains or flooding to there being no water in your home. This is why you should make sure you know who you need to contact, and what you should do regarding water emergencies.
You should do one of the following if you experience flooding or a leak in the Cheshunt area:
- If you are out and about, call or tweet Thames Water, who will advise you and provide next-steps
- If you are near a computer, go to the "report a leak" section of the Thames Water website and fill out the online form.
Cheshunt No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or if it is a Thames Water outage impacting Cheshunt.
- Check the "In Your Area" sections of the Thames Water website for any information explaining why you have no water.
- Ask your neighbours whether they have the same issue as you. If they don't have the same or a similar issue, this points towards it being a problem with your homes plumbing rather than an outage
- Check that your stop tap is open or closed. If it is in the closed position this would prevent water flow to your taps
If you have no water is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company
If there is no cold water, not even a trickle, contact Thames Water for assistance.
Cheshunt Water Discolouration
If the water in your home is discoloured, the issue might be a Thames Water issue impacting Cheshunt.
- Changes to the colour of the water in Cheshunt may happen after a burst pipe has been repaired
- Or, Thames Water could have been carrying out upgrade work on the pipes in Cheshunt
- Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
If there is no improvement after trying this, you can contact Thames Water for assistance.