Lowestoft Water: Water Supplier, Quality & Support - Selectra

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Have you just moved and have some Lowestoft water questions? Here you will be able to find out who handles the Lowestoft water supply as well as wastewater and sewerage services in the water information below. In addition, we also have some tips on how to deal with Lowestoft water hardness so that you can enjoy top quality tap water in your home.


Lowestoft Water Supplier

Lowestoft Water is supplied by one water company, Essex and Suffolk Water. Here are the contact details for your Lowestoft water supplier:

Lowestoft Water Supply Contact
Water Company Phone Number Opening Times
Essex and Suffolk Water 0345 782 0111 Mon-Fri 8am-6pm, Sat 8am-1pm.

Lowestoft sewerage and wastewater is handled by a different company, Anglian Water. Here are Lowestoft sewerage and wastewater contact details:

Lowestoft Wastewater Contact
Water Company Phone Number Opening Times
Anglian Water 03457 145 145 24/7/365

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

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Water Rates Lowestoft

Water rates in Lowestoft depend on whether your home has a water meter or not. You can find out very simply whether your Lowestoft water rates are metered or not by taking a quick look at your water bill. Homes with a water meter will have a meter number listed on their water bills.

If you've just moved into your new home and don't have a bill, you can look outside your house or in the front garden for a water meter. Sometimes the meter may be located inside your house near the stop tap.

Properties that do not have a water meter will have the rateable value of the home instead. The rateable value part of your Lowestoft water rates will have already been determined by your local council in the 1990s and will probably not have changed since then.

If you want to read more about water meters? check out Selectra's essential guide to water meters.

The average water rates Lowestoft residents are being charged result in an average water bill of around 419 a year. This amount combines both water supply and sewerage costs.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

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Lowestoft Water Hardness

Lowestoft water's hard rating means that the hard water in your home will lead to scaling in kettles, sinks, dishwashers and loos. There are ways to mitigate hard water furring or scaling in Lowestoft.

  1. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Do not overfill your kettle with water in, general. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.

Can you drink the water in Lowestoft?

Yes! you can drink the water in Lowestoft. Rest assured that Lowestoft water meets very high standards making it completely safe to drink. The UK Drinking Water Inspectorate has scored Lowestoft water quality a 99.96% in overall mean zonal compliance, this means that your water is safe to drink. There is no need to boil or filter Lowestoft water to make it potable.

If you notice a change in taste or smell of Lowestoft water this may be due to one of the following reasons:

  1. Chlorination - a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes in water characteristics can infuse Lowestoft water with an earthy smell or taste.
  3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Anglian Water.

Lowestoft Water Problems

Lowestoft water problems can include anything from a burst water main, no water in your home or even local flooding affecting your postcode area. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Lowestoft property, you need to do one of the following:

  1. If you are out and about, call or tweet Anglian Water
  2. If you are near a computer or tablet, go to the "report a leak" section of Anglian Water and fill out the online form.

Lowestoft No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Anglian Water outage impacting Lowestoft.

  1. Check the "In Your Area" sections of the Anglian Water website for any information explaining why you have no water.
  2. Ask your neighbours whether they have the same issue as you.
  3. Check that your stop tap is open
  4. If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company

    If there is no cold water, not even a trickle, contact Anglian Water for assistance.

Lowestoft Water Discolouration

If the water in your home is discoloured, the issue might be a Anglian Water issue impacting Lowestoft.

  1. Changes to the colour of the water in Lowestoft may happen after a burst pipe has been repaired
  2. Or, Anglian Water could have been carrying out upgrade work on the pipes in Lowestoft
  3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear
  4. If there is no improvement after trying this, you can contact Anglian Water for assistance.

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