Witney Water: Hardness, Quality & Supplier Details
If you just moved home and have some Witney water questions, you will be able to find who handles the Witney water supply as well as wastewater services in the information below. Additionally, we have tips on how to deal with Witney's water hardness so that you can enjoy quality tap water in your home.
Witney Water Supplier
Witney water is supplied by one water company, Thames Water. Here are the contact details for your Witney water supplier:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Thames Water | 0800 980 8800 | Mon-Fri 8am-8pm, Sat 8am-6pm |
Witney sewerage and wastewater is handled by the same company. Here are Witney sewerage and wastewater contact details:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Thames Water | 0800 316 9800 | 24/7/365 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does Witney water come from?
The water in Witney comes from a combination of rivers and aquifers. Around 70% of the total supply comes from river and surface water sources in the Thames Valley, while the remaining 30% is sourced from underground aquifers. All of the water supplied to your home goes through an extensive filtration and cleansing process making it safe to drink.
Water Rates Witney
The form of rates applicable to your home will depend on if your home has a water meter. You can easily find out whether your Witney water rates are metered by looking at your water bill. Homes with metered Witney water rates will have a meter number listed on their water bills. Alternately often an account number will start with MC for a metered customer or UC for an unmetered customer. If you have a water meter, you must frequently submit meter readings to your supplier so that they can measure your usage, and provide an exact bill instead of an estimate.
If you don't have a bill available, you can also look around your property for a water meter. These would usually be located either next to the water stop tap in the kitchen, or outside in the garden.
Homes that are not metered will have a rateable value of the home instead. The rateable value part of your Witney water rates will have been determined by the local council in the 90s and is unlikely to have changed significantly since. This rate is based on several factors such as your property size, location and availability of local services to create an estimated usage value, which is then applied to your bill.
If you need help deciding if a water meter is the right choice for your home, check out Selectra's essential guide to water meters. This article covers their pros, cons, and how you can get one installed
The average water rates Witney residents are being charged result in an average water bill of around £374 a year. This amount combines both water supply and sewerage costs.
Are you looking to save some money on your water bill? Then our handy guide to water rates will give you some great tips & tricks on what you can do to start getting your bills under control.
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Witney Water Hardness
Witney's water hardness is rated as very hard water. Water hardness varies across the country depending on the volume and value of mineral presences. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Thames Water's supply area, Witney water picks up minerals, such as magnesium or calcium, on the way to your tap.
Witney water's very hard rating means that the hard water in your home will lead to scaling in kettles, sinks, dishwashers and loos. There are ways to mitigate hard water furring or scaling in Witney.
- Baths, sinks and toilets - Applying an acidic sanitiser regularly will help to clear away limescale build-ups and slow their redevelopment.
- Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it up with dishwasher salt in the appropriate compartment.
- Kettles - Do not overfill your kettle with water. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours to loosen scale build-up. Rinse and repeat to remove scale.
Can you drink the water in Witney?
Yes! You can rest assured that Witney's water meets very high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Witney's water quality a fantastic 99.96% in overall mean zonal compliance, meaning that your water is safe to drink without the necessity of boiling or filtering Witney's water further to make it potable.
If you notice a slight variation in the taste or smell of Witney's water this may be due to one of the following reasons:
- Seasonal changes in water characteristics can infuse Witney water with an earthy smell or taste.
- Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
- Chlorination is a safe way to ensure hygiene throughout the pipe network.
If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Thames Water.
Witney Water Problems
Witney's water problems can include anything from burst water mains or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.
If you notice a water leak or flooding outside your Witney property, you need to do one of the following:
- If you are out and about, call or tweet Thames Water.
- If you are near a computer, go to the "report a leak" section of the Thames Water website and fill out the online form.
Witney No Water
If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Thames Water outage impacting Witney.
- Check the "In Your Area" sections of the Thames Water website for any information explaining why you have no water.
- Check that your stop tap is open.
- Ask your neighbours whether they have the same issue as you.
If you have no water is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.
If there is no cold water, not even a trickle, contact Thames Water for assistance.
Witney Water Discolouration
If the water in your home is discoloured, the issue might be a Thames Water issue impacting Witney.
- Changes to the colour of the water in Witney may happen after a burst pipe has been repaired
- Or, Thames Water could have been carrying out upgrade work on the pipes in Witney.
- Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear.
If there is no improvement after trying this, you can contact Thames Water for assistance.