Woodley Water: Your Supplier, Rates & Meters

If you just moved home and have some Woodley water questions, you will be able to find who handles the Woodley water supply and wastewater services in the information below. Additionally, we have tips on how to deal with Woodley's water hardness so that you can enjoy quality tap water in your home.

Woodley Water Supplier

Woodley water is supplied by one water company, Thames Water. Here are the contact details for your Woodley water supplier:

Woodley sewerage and wastewater is handled by the same company. Here are Woodley sewerage and wastewater contact details:

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Where does Woodley water come from?

Thames Water sources its water supply from a combination of rivers and aquifers. Around 70% of the total supply comes from groundwater sources in the Thames Valley, while the remaining 30% is sourced from the water table via aquifers. All of the water supplied to your home goes through an extensive filtration and cleansing process making it safe to drink.

Water Rates Woodley

Water rates in Woodley depend on whether your home has a water meter or not. You can easily find out whether your Woodley water rates are metered by looking at your water bill. Homes with metered Woodley water rates will have a meter number listed on their water bills.

Homes that are not metered won't, but they will have the rateable value of the home instead. The rateable value part of your Woodley water rates will have been determined by the local council in the 90s and will probably not have changed much since then.

If you've just moved in or you don't have a bill handy, you can look outside your house or in the front garden for a meter. Sometimes the meter may be located inside your house near the stop tap.

If you want to read more about water meters check out Selectra's essential guide to water meters.

The average water rates Woodley residents are being charged result in an average water bill of around £374 a year. This amount combines both water supply and sewerage costs.

If you want to save money on your water bill then our handy guide to water rates in the UK will give you some great tips & tricks to lower your water bill.

Woodley Water Hardness

Woodley's water hardness is rated as very hard water. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Thames Water's supply area, Woodley water picks up minerals, such as magnesium or calcium, on the way to your tap.

Woodley water's very hard rating means that the hard water in your home will lead to scaling in kettles, sinks, dishwashers and loos. There are ways to mitigate hard water furring or scaling in Woodley.

1. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
2. Kettles - Do not overfill your kettle with water. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.]

Can you drink the water in Woodley?

Yes! you can drink the water in Woodley. You can rest assured that Woodley's water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Woodley's water quality a 99.96% in overall mean zonal compliance, meaning that your water is safe to drink. It is not necessary to boil or filter Woodley's water to make it potable.

If you notice a change in taste or smell of Woodley's water this may be due to one of the following reasons:

1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
2. Seasonal changes in water characteristics can infuse Woodley water with an earthy smell or taste.
3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Thames Water.

Woodley Water Problems

Woodley's water problems can include anything from burst water mains or flooding to no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Woodley property, you need to do one of the following:

1. If you are out and about, call or tweet Thames Water.
2. If you are near a computer, go to the "report a leak" section of the Thames Water website and fill out the online form.

Woodley No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Thames Water outage impacting Woodley.

1. Check the "In Your Area" sections of the Thames Water website for any information explaining why you have no water.
2. Ask your neighbours whether they have the same issue as you.
3. Check that your stop tap is open.

If you have no water is it only no cold water or no hot water? If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

If there is no cold water, not even a trickle, contact Thames Water for assistance.

Woodley Water Discolouration

If the water in your home is discoloured, the issue might be a Thames Water issue impacting Woodley.

1. Changes to the colour of the water in Woodley may happen after a burst pipe has been repaired
2. Or, Thames Water could have been carrying out upgrade work on the pipes in Woodley.
3. Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear.

If there is no improvement after trying this, you can contact Thames Water for assistance.