Buckley Water: Hardness, Quality & Info

Have you moved to Buckley and need to find out more about your water supply? In this guide, we will cover who provides your water and wastewater services, along with other handy tips on water hardness, and problem resolutions.

Buckley Water Supplier

Buckley water is supplied by one water company, Dwr Cymru Welsh Water. Here are the contact details for your Buckley water supplier:

Buckley sewerage and wastewater is handled by the same company, Dwr Cymru Welsh Water. Here are Buckley sewerage and wastewater contact details:

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Where does Buckley water come from?

The vast majority of Dwr Cymru Welsh Waters supply comes from surface water sources such as reservoirs or rivers, which is supplemented in times of drought with groundwater sources such as aquifers or boreholes. The water from all of these water sources goes through cleansing and filtration processes to ensure its quality and safety before reaching your home.

Water Rates Buckley

Water rates in Buckley come in two forms, metered and unmetered. The easiest way to find out which one applies to you is to check your water bill. Homes with metered Buckley water rates will have a meter number listed on their water bills. Alternately if the account number starts with MC, this means metered customer and UC for unmetered customer.

If you don't have a bill available, you can look around your house for a water meter. This would usually be next to the stop tap in the garage or kitchen, or it could be in the garden in a small box sunk into the ground.

Having a water meter means that you must provide your supplier with regular water meter readings, as this is what they use to calculate your bill. Not doing so will result in inaccurate or unnecessarily higher billing. When you provide your water reading, you need only to provide the first 5 digits on the meter screen. Any digits after the decimal point or in red are not needed, as suppliers only bill for whole units used.

Homes that aren't metered will have the rateable value of the home instead. The rateable value is based on several factors such as the size of your home, its location, and the availability of services to create an estimated consumption value, which is then used to generate your bill.

Uncertain about water meters and smart water meters? Selectra's essential guide to water meters will help you to further understand how they work, their pros and cons, and how you can get one for your home.

The average water rates Buckley residents are being charged result in an average water bill of around £439 a year. This amount combines both sewerage costs and water supply.

Hoping to save money on your water bills? This guide to water rates will give you some great tips on how you can get started.

Buckley Water Hardness

Buckley water hardness is rated as soft water. While rainwater itself is soft, water hardness can change as it progresses through the water cycle. Due to the way water filters through rocks in Buckley water's supply area, Buckley's water picks up minerals, such as magnesium or calcium, on the way to your tap. The higher the mineral value of water, the harder it is rated, and the less effective it is overall. Your waters soft hardness rating is a great thing for you, as homes with a soft water hardness rating tend to have more efficient energy bills, their taps and sinks are much less prone to limescale, and their water is more effective at tasks such as cleaning when compared to homes in hard water areas.

Can you drink the water in Buckley?

Yes! You can drink the water in Buckley. Buckley water meets very high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Buckley water quality a 99.96% in overall mean zonal compliance, meaning that your water is very safe to drink. It is not necessary to boil, filter or otherwise refine Buckley water further in order to make it potable.

If you notice a change in taste or smell of Buckley water this may be due to one of the following reasons:

1. Chlorination used to remove harmful contaminants from the water system, and poses no risk to health.
2. Plumbing such as water pipes and taps can contribute to the taste of your household water, adding metallic, salty or rubbery hints.
3. Seasonal changes in water characteristics can infuse Buckley water with an earthy smell or taste.

If you have questions or concerns about your water's taste, smell or appearance, or believe its quality has deteriorated you should not hesitate to contact Dwr Cymru Welsh Water.

Buckley Water Problems

Buckley water problems can include anything from a burst water main or flooding to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Buckley property, you need to do one of the following:

1. If you are out and about, call or message Dwr Cymru Welsh Water on Twitter, Instagram, or Facebook.
2. If you are near a computer, go to the "In your area" section of the Dwr Cymru Welsh Waters website, or alternately reach out to them via the "Report an issue" page, via live chat or telephone.

Buckley No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or a Dwr Cymru Welsh Water outage impacting Buckley.

1. Check the FAQ or "Report an issue" section of the Dwr Cymru Welsh Water website.
2. Ask your neighbours whether they have the same issue as you. If they don't, this suggests the issue lies with your homes water network rather than the suppliers.
3. Check that your stop tap is open. If this is closed, turning it to the open position should allow water to flow.

If you have no water is it only no cold water or no hot water. If you have cold water but no hot water, the issue will be with your home plumbing and not the water company.

If there is no cold water, not even a trickle, contact Dwr Cymru Welsh Water for assistance.