UK domestic energy supplier

Click Energy UK

Q: How do I switch to Click Energy?

Switching to Click Energy takes about five working days under the new Faster Switching service, and your supply is never interrupted. Sign up online with your address, postcode and a recent meter reading. Click Energy will arrange the transfer with your current supplier, including the final meter reading and the closing bill.

Q: Are there exit fees on Click Energy tariffs?

Most UK fixed-term tariffs include an exit fee (typically £25-£75 per fuel) if you switch before the contract ends. You can switch without an exit fee in the last 49 days of your contract. Variable tariffs (including the default tariff capped by the Energy Price Cap) have no exit fees.

Q: How do I contact Click Energy customer service?

You can reach Click Energy on 0800 1 070 732, Mon-Fri 8 a.m. to 8 p.m., Sat 9 a.m. to 4 p.m. (freephone). For a full breakdown of phone lines (emergency, prepayment, HomeCare, bereavement, Welsh, Relay UK), see the Click Energy contact page.

Founded in 2015 and headquartered in Derry/Londonderry, Northern Ireland, Click Energy supplies gas and electricity to UK households. Compare tariffs, customer service, complaints and ownership below.

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Founded 2015 About 28,000 NI households (~3.5% of the market) Derry/Londonderry, Northern Ireland

Founded

2015

Years on the UK market

Customers

About 28,000 NI households (~3.5% of the market)

Households served

About

Who is Click Energy?

Registered as Click Energy Limited, Click Energy uses this legal name for Ofgem licence filings, contracts and any formal communications. The trading name customers see on bills is the shorter, more recognisable form.

The company is headquartered in Derry/Londonderry, Northern Ireland, where it runs its senior management, customer operations and regulatory liaison with Ofgem.

Click Energy was established in 2015. A longer track record means more years operating under Ofgem rules and a wider history of customer feedback, billing systems and regulatory interactions.

Click Energy operates independently — it is not part of a larger corporate group. This typically means faster decision-making but less wholesale-market scale.

As a Northern Ireland energy supplier, Click Energy is regulated by the Utility Regulator (UR) for Northern Ireland, not Ofgem. Statutory consumer protection is handled by the Consumer Council for Northern Ireland (CCNI), which escalates unresolved complaints on behalf of NI households.

Fuel mix

Click Energy electricity fuel mix

Click Energy declares its supply as 100% renewable, backed by Renewable Energy Guarantees of Origin (REGOs). It also operates a Power Purchase Agreement (PPA) scheme that pays customers and businesses for surplus electricity they export from wind, solar, anaerobic digestion, biomass or hydro generators.

Renewable 100%
Nuclear 0%
Natural gas 0%
Coal 0%
Other 0%

Current tariffs

Click Energy tariffs: as of April 2026

Northern Ireland is a separate electricity market from Great Britain — Ofgem's Energy Price Cap does not apply here. Domestic tariffs are reviewed and approved by the Utility Regulator (UREGNI). The figures below are Click Energy's published rates effective from 1 April 2026, including 5% VAT.

Click Energy domestic and business tariff unit rates as of April 2026
Tariff	Type	Unit rate	Standing
Round the Clock — 24% Discount (12 months fixed) Click Energy's flagship discount tariff: a flat 24% off the standard unit rate, available to both bill pay and keypad customers. Estimated annual bill of around £868 (bill pay) or... Term: 12 months · no exit fee	Fixed	26.30 p / kWh	9.873 p/day
Standard 24hr (Bill Pay) Click Energy's default single-rate variable tariff for credit / direct-debit customers. Approved by the Utility Regulator; the unit rate rose by 9.5% on 1 April 2026, taking the ty... Term: No fixed term · no exit fee	Variable	38.81 p / kWh	9.873 p/day
Standard 24hr (Keypad / Pay As You Go) Default variable tariff for keypad / prepayment meters. Same unit rate as Bill Pay after the April 2026 increase, but the standing charge is higher to cover keypad metering costs.... Term: No fixed term · no exit fee	Prepayment	38.81 p / kWh	12.363 p/day
Economy 7 — Day & Night (Bill Pay) Two-rate variable tariff with a cheaper overnight unit rate, designed for homes with storage heaters, immersion tanks or EV charging. Typical annual bill around £1,022 at 3,200 kWh... Term: No fixed term · no exit fee	Variable	Day / night split p / kWh	9.873 p/day
Economy 7 — Day & Night (Keypad) Two-rate prepayment tariff with day / night split, available on Economy 7 keypad meters. Typical annual bill around £1,032 at 3,200 kWh. Call 0800 1 070 732 for the current day / n... Term: No fixed term · no exit fee	Prepayment	Day / night split p / kWh	12.363 p/day
Rural Saver (Commercial) Bespoke commercial tariff aimed at NI farms and rural businesses. Unit rate and standing charge are negotiated based on consumption profile and peak-load hours. Click also operates... Term: Negotiated per farm	Fixed	Quote on request p / kWh	None

Open the full Click tariffs page

Regulator

Who regulates Click?

Independent watchdog responsible for licences, price approvals and customer-protection rules.

Complaints escalation (ADR): Consumer Council for Northern Ireland (CCNI); market regulator: Utility Regulator (UREGNI)

Timeline

Click Energy — key dates

A short timeline of the Click Energy brand — founding, milestones, regulatory events.

2015
Click Energy is founded in Derry/Londonderry by Damian Wilson, targeting NI households with a focus on clear billing, value and customer service.
2020
Click Energy tops the Consumer Council for Northern Ireland customer-satisfaction survey with 82% of customers "satisfied" and 65% saying they "would recommend" — the highest score among NI electricity suppliers that year.
2024
Click Energy launches its "Round the Clock" 24% flat-discount fixed tariff (March 2024) at 26.30 p/kWh (incl VAT) for both bill pay and keypad customers — designed for households that prefer a low headline rate over cashback or promotional credits.
2026
Click Energy increases its standard variable unit rate by 9.5% from 1 April 2026 — daily standing charges remain unchanged. The typical bill rises by about £107 per year for both bill pay and keypad customers.

Save up to £300 per year

Independent comparison

Is Click the cheapest option for your home?

UK households can save up to £300 per year by switching to a supplier whose tariffs fit their actual gas + electricity usage. Compare against suppliers regulated by Ofgem in under two minutes.

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Common questions

Click Energy — frequently asked questions

Click Energy is regulated by Ofgem and operates under a standard domestic-supply licence. Whether it is the right supplier for your household depends on your unit rate, standing charge, customer-service rating and any add-on services (HomeCare, Warm Home Discount eligibility). Always quote your annual kWh consumption when comparing prices — the headline rate alone does not predict your bill.

Switching to Click Energy takes about five working days under the new Faster Switching service, and your supply is never interrupted. Sign up online with your address, postcode and a recent meter reading. Click Energy will arrange the transfer with your current supplier, including the final meter reading and the closing bill.

The UK grid is supplied by a mix of gas, nuclear, wind, solar, biomass and imports. Click Energy declares its fuel mix annually under Ofgem rules — see the fuel-mix section above for the current figures. Some tariffs are sold as 'green' or '100% renewable', which means the supplier matches your annual consumption with renewable electricity certificates (REGOs) rather than physically delivering renewable electrons to your home.

Most UK fixed-term tariffs include an exit fee (typically £25-£75 per fuel) if you switch before the contract ends. You can switch without an exit fee in the last 49 days of your contract. Variable tariffs (including the default tariff capped by the Energy Price Cap) have no exit fees.

You can reach Click Energy on 0800 1 070 732, Mon-Fri 8 a.m. to 8 p.m., Sat 9 a.m. to 4 p.m. (freephone). For a full breakdown of phone lines (emergency, prepayment, HomeCare, bereavement, Welsh, Relay UK), see the Click Energy contact page.