St Neots Water: Hardness, Quality & Your Supplier Info

If you have recently moved to St Neots and have some water questions, you will be able to find out who handles the St Neots water supply as well as wastewater services in the information below. Additionally, we have tips on how to deal with St Neots water hardness so that you can get more out of your water.

St Neots Water Supplier

St Neots water is supplied by one water company, Anglian Water. Here are the main St Neots water supplier contact details:

St Neots sewerage and wastewater is also handled by Anglian Water.

Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.

Where does Anglian Water's water come from?

Half of the water that Anglian Water provides to your home comes from surface water sources such as rivers or reservoirs. The remaining water comes from underground sources such as boreholes or aquifers. Anglian Water will always thoroughly check the quality of your water to make sure that it is safe when it arrives from your home no matter what its source is.

Water Rates St Neots

Water rates in St Neots are divided into either metered rates or a rateable value of the home. The easiest way to find out which form of rates you are on is to take a look at a water bill. Homes that have metered St Neots water rates will have a meter number listed on their water bills. If you cannot see the meter number, often the account number will also indicate if your property has a meter by using a simple code. For example, if the account number starts with MC (Metered Customer), this would suggest that you have a water meter. If it starts with UC (Unmetered Customer), this would suggest that your home does not have a water meter.

Alternately if you have just moved in or otherwise don't have a bill to hand, you can look around your property for a water meter. These would usually be located either next to the water stop tap, or outside in the garden. If you find a water meter, then your home will have metered rates.

Homes that are not metered won't have metered rates, but they will have the rateable value of the home instead of this. The rateable value part of your St Neots water rates will have been determined by the local council in the 90s and most likely will not have changed since. This rate is subject to review every five years and takes into account factors such as property size, occupancy, location and the availability of local services to create a monetary usage value that is then applied to your bill.

The average water rates St Neots water residents are being charged result in an average water bill of around £341 a year. This amount combines both water supply and sewerage costs.

Check out these simple water rates and water meter guides to learn more about how your home is billed, if water meters are a good choice for you, how you can start saving money on your water.

St Neots Water Hardness

St Neots water hardness is rated as very hard. While rainwater itself is relatively soft, water hardness can change through the water cycle. Due to the way water filters through rocks in Anglian Water's supply area, St Neots picks up minerals, such as magnesium or calcium, on the way to your tap.

St Neots's very hard water rating means it is very likely that the water in your home will lead to scaling in kettles, sinks, dishwashers and toilets. Additionally, your water may be less effective at tasks such as cleaning dishes or washing clothes. Here are a few simple things you can do to help combat hard water furring or scaling in St Neots.

1. Clothing - Liquid detergents should be used over powder detergents due to them being generally more effective at resisting water hardness and preventing soap scum. Additionally, you should regularly clean your washing machine by adding baking soda and white vinegar directly into the drum and setting it to a hot wash. Make sure to wipe down the drum thoroughly afterwards. This process limits and removes limescale build-up.
2. Baths, sinks and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
3. Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.
4. Kettles - Do not overfill your kettle with water, using only as much water as you need. Make sure that you clean your kettle by half-filling and adding two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.

Can you drink the water in St Neots?

Yes! You can drink the water in St Neots without having to further boil or filter it in order to make it safe. The UK Drinking Water Inspectorate has scored St Neots water quality a 99.96% in overall mean zonal compliance, which means that the quality of your water far exceeds the minimum requirements needed to make your water safe to drink.

If you notice a change in taste or smell of St Neots Water this may be due to one of the following reasons:

1. Chlorination helps to maintain the hygiene of the water network by combating bacterial presence. The amount of chlorine in the water system is closely monitored at all times, and poses no threat to health.
2. Seasonal changes in water characteristics can infuse St Neots Water with an earthy smell or taste. As water progresses through the water cycle in different ways with each season and the source of your water changes, this means that your water may pick up different minerals and nutrients, which will subtly change the flavour of your water.
3. Plumbing can contribute to the taste of your household water, adding metallic, salty or rubbery hints.

If you have questions about your water's taste, smell or appearance, you should not hesitate to contact Anglian Water, who will provide further assistance.

St Neots Water Problems

St Neots water problems can include anything from flooding, burst water mains or even to having no water in your home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice flooding or a water leak outside your St Neots property, you need to do one of the following:

1. If you are out and about, call or tweet at Anglian Water depending on whether the issue relates to drinking water or wastewater.
2. If you are near a computer, go to the "Water and sewerage queries" section of the Anglian Water website. From there, you can request a callback, find the most appropriate contact number or use their chatbot feature to troubleshoot.

St Neots No Water

If you have no water in your home, you need to find out if the issue is to do with your home plumbing or an Anglian Water outage impacting St Neots.

1. Check the "Contact Us" or "Report an issue" section of the Anglian Water website. From here you can find useful advice on how to proceed, report an issue via their online form, or find the most appropriate contact number.
2. Ask your neighbours whether they have the same issue as you.
3. Check that your stop tap is open.

If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company.

If there is no cold water, not even a trickle, contact Anglian Water for assistance.