Waltham Abbey Water: Supplier, Rates & Meters
If you just moved home and have some uncertainties about Waltham Abbey's water, in this guide you will be able to find who handles the Waltham Abbey water supply as well as wastewater services. Additionally, we will discuss how the areas water hardness rating will affect you, and how to identify the type of rates that apply to your home.
Waltham Abbey Water Supplier
Waltham Abbey water is supplied by one water company, Thames Water. Here are the contact details for your Waltham Abbey water supplier:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Thames Water | 0800 980 8800 | Mon-Fri 8am-8pm, Sat 8am-6pm |
Waltham Abbey sewerage and wastewater is handled by the same company. Here are Waltham Abbey sewerage and wastewater contact details:
| Water Company | Phone Number | Opening Times |
|---|---|---|
| Thames Water | 0800 316 9800 | 24/7/365 |
Be aware that calls to numbers starting with 03 may be charged at local rates by your phone company.
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Where does Waltham Abbey water come from?
Thames Water sources its water supply from a combination of rivers and aquifers. Around 70% of the total supply comes from river and surface water sources in the Thames Valley, while the remaining 30% is sourced from underground aquifers. All of the water supplied to your home goes through an extensive filtration and cleansing process making it safe to drink.
Water Rates Waltham Abbey
Residential properties have two forms of rates - metered, and unmetered. Homes that have metered Waltham Abbey water rates will have a meter number listed on their water bills. Alternately if the account number starts with MC, this means metered customer and UC for unmetered customer.
If you don't have a water bill, you can look around your home for a water meter. This would usually be next to the stop tap in the garage or kitchen, or it could be in the garden in a small box sunk in the ground.
If your home is equipped with a water meter, it is important that you give your supplier regular water meter readings. Not doing do could result in your provider estimating your bills, which may be innacurate.
Homes that don't have a water meter will have the rateable value of the home instead of this. The rateable value is based on several factors such as the size of your home, its location, and the availability of services to create an estimated consumption value, which is then used to generate your bill.
The average water rates Waltham Abbey residents are being charged result in an average water bill of around £374 a year. This amount combines both sewerage costs and water supply.
This useful guide to water rates in the UK will give you some great information on understanding how water charges work, and how you can start saving on your water bills.
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Waltham Abbey Water Hardness
Waltham Abbey's water hardness is rated as hard water. Waters hardness rating is based on the value of dissolved minerals such as magnesium or calcium that it contains. The higher that the value of these minerals is, the harder and less effective your water rating will be in general.
Waltham Abbey water's hard rating means that your home will be prone to scaling in kettles, sinks, dishwashers and toilets, and even the deterioration of appliances. Here are a few things you can do to combat hard water:
- Kettles - Avoid overfilling your kettle. Clean your kettle by half-filling it and adding two tablespoons of white vinegar, leave it for four hours to loosen scale build-up.
- Clothing - Liquid detergents should be used rather than powder detergents due to them being more effective at resisting water hardness. Additionally, you should clean your washing machine by adding baking soda and white vinegar directly into the drum and setting it to a hot wash. Make sure to wipe down the drum thoroughly afterwards.
- Dishwashers - Take advantage of the built-in water softener. Make sure you regularly top off it off with dishwasher salt in the appropriate compartment.
- Baths, sinks and toilets - Clean these areas with an acidic sanitizer. This will help to reduce and slow the accumulation of limescale deposits.
Can you drink the water in Waltham Abbey?
Absolutely! You can drink the water in Waltham Abbey without the need to further purify your water to make it potable. The water quality of Waltham Abbey was scored at 99.96% by The UK Drinking Water Inspectorate in overall mean zonal compliance, meaning that all standards and legal standards pertaining to its quality are met.
If you are experiencing a change in the taste or smell of your water, this could be for one of the following reasons:
- Chlorination help to safely ensure that the water pipe network stays hygienic.
- Plumbing such as piping and tap repairs can influence your waters taste, imbuing it with a mild metallic, rubbery, or salty flavour.
- Seasonal changes in water characteristics can infuse the water in Waltham Abbey with an earthy taste or smell.
If you have queries about your water's quality or feel that it may not be safe to use, you should not hesitate to contact Thames Water.
Waltham Abbey Water Problems
Nobody enjoys experiencing water problems, but sooner or later it is likely that an issue will occur. It is important that you know what to do, and who to contact when this happens.
If you notice a water leak or flooding outside your Waltham Abbey property, you need to do one of the following:
- Check Thames Waters contact page for the correct departmental phone number or reach out to them on social media on Facebook or Twitter (available 24/7).
- If you are near a computer, go to the "report a leak" section of the Thames Water website and fill out the online form. There is also a section to view active incidents, which will list any known instances and the expected time of service resumption.
Waltham Abbey Water Discolouration
If the water in your home is discoloured, the issue might be a Thames Water issue impacting Waltham Abbey.
- Changes to the colour of the water in Waltham Abbey may happen after a burst pipe has been repaired
- Or, Thames Water could have been carrying out upgrade work on the pipes in Waltham Abbey.
- Water Discolouration is not harmful and can often be cleared by running the cold water tap until it becomes clear.
If there is no improvement after trying this, you can contact Thames Water for assistance.
Waltham Abbey No Water
If you have no water in your home, before calling you need to find out if the issue is to do with your home plumbing or a Thames Water outage impacting Waltham Abbey.
- Check the "Contact Us" or "Report problems" sections of the Thames Water website for any information explaining why you have no water, and the expected time of service resumption.
- Check that your stop tap is open. If this is in the closed position, turning it to the open position should allow water flow to resume.
- Ask your neighbours whether they have the same issue as you. If they don't, this suggests the problem relates to your homes plumbing, and you may need to contact a plumber.
If you have no water, is it only no cold water or no hot water? If you have no hot water but have cold water still, the issue will be with your home plumbing and not the water company.
If there is no cold water, not even a trickle, contact Thames Water for assistance.